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  1. Home

  2. About Surprise

    1. Our Future: General Plan
    2. Explore Surprise
    3. Visitor Information
      1. Hotels
      2. Spring Training
      3. Tennis & Racquet Complex
      4. Surprise Aquatic Center
      5. Recreation Campus
      6. White Tank Mountain Regional Park
      7. City Parks
      8. Surprise Women's Heritage Trail
      9. Golf Courses
      10. Arts HQ
      11. Surprise Regional Chamber
    4. Connect/Contact
      1. Get Social With Surprise
      2. HOA Community Contacts
      3. Useful Numbers
    5. Visit City Hall
    6. Special Events
    7. City Limits Map
    8. It's Your Money
    9. Commercial Projects in Surprise
    10. Surprise TV
    11. Arts & Culture
      1. Arts & Culture
      2. Public Art Gallery
      3. Art & Cultural Events
      4. Public Arts Tour Map
      5. Surprise Arts and Culture Master Plan
    12. National Citizens Survey
    13. Surprise Women's Heritage Trail
    14. Surprise History Project
    15. Chamber of Commerce
    16. Green Surprise / Sustainability
      1. Sustainable Surprise on Facebook
      2. Air Quality
      3. Hybrid Vehicles
      4. Water Conservation
        1. Resources for Educators
        2. Environmental Kids
        3. Meet Aquabella
        4. Conservation for Kids
        5. Water Conservation Links
        6. Water Saving Plant Guide
        7. Water Saving Devices
        8. How to set your irrigation timer
        9. Landscape Watering Guidelines
        10. Water Conservation Information
        11. Resources for HOAs
          1. Water Conservation Allotment
          2. Water Conservation Tips for HOAs
          3. Environmental Pollution Management
          4. Neighborhood Services Programs
          5. HOA Community Contacts
      5. Public Transit
      6. Solar Surprise
      7. LEED Rebates
      8. Recycling
      9. Go Green - Get Involved
      10. Green Tips
      11. Green Links
    ▲ Back to Top

  3. City Departments

    1. City Contact Directory
    2. City Manager
      1. City Manager
      2. City Manager's Budget
      3. City of Surprise Organizational Chart
      4. Government Relations
        1. Legislative Agendas
        2. Useful Links
      5. Internal Auditor
        1. Audit Committee
        2. External Quality Control Review
        3. Internal Audit Plans
        4. Internal Audit Reports
        5. Report Fraud, Waste, and Abuse
      6. National Citizens Survey
        1. 2018 National Citizen Survey
        2. 2015 National Citizen Survey
        3. 2012 National Citizen Survey
        4. 2010 National Citizen Survey
      7. Staff Reports
    3. City Attorney
      1. Civil Division
      2. Criminal Division
      3. Risk Division
      4. Victim Services
      5. AZ Open Meeting Law
      6. Municode.com
      7. Agenda
      8. Public Records
    4. City Clerk
      1. City Meeting Agendas
      2. 2020 Elections
        1. 2020 Political Committees
        2. 2020 Primary Election Results
      3. Election News and Results
        1. Find Your Polling Location
        2. Past Election Results
      4. Voter Registration & Outreach
        1. Maricopa County Permanent Early Voter Info
        2. Maricopa County Permanent Early Ballot Form
        3. Maricopa County Early Ballot Form
      5. Lobbyist Forms
      6. City Council Information
        1. Meet the City Council
        2. Meetings, Agenda, Minutes
        3. City Council Past Agendas, Minutes & Video
        4. Council Meeting Results
        5. Council Quorum Agenda
        6. Council Meeting Public Comment Form
        7. AZ Open Meeting Law
      7. Invocation Policy
      8. Council Meeting Public Comment Form
      9. Council Quorum Agenda
      10. Financial Disclosure Statements
      11. Open Meeting Law
      12. City Clerk FAQ's
      13. Request for Public Records
      14. Boards, Commissions & Committees
      15. Municipal Code
      16. Arizona Government
      17. Arizona Records Retention
      18. Surprise History Project
      19. Surprise Women's Heritage Trail
      20. Passport Services
    5. City Court
      1. About Surprise Court
      2. Court Security
      3. Fines & Restitution
        1. 2019 Fines & Restitution Calculator
        2. 2018 Fines & Restitution Calculator
        3. FARE Payments
      4. Court Calendar
      5. File A Motion
      6. Civil Traffic Offenses
        1. Defensive Driving Program
      7. Criminal Offenses
      8. Case Management Guidelines
      9. Compliance Assistance Program (CAP)
      10. Records Request
      11. Access & Fairness
        1. Surprise Accessibility Statement
        2. Language Access Plan (LAP)
      12. Forms & Guides
      13. Electronic Devices
      14. Victims Services
      15. Protective Orders
      16. Court FAQ
      17. Jury Duty
        1. Jury Duty Location, Parking & Instructions
      18. Teen Court
      19. Resource Links
      20. Courtroom Recordings
    6. Community Development
      1. General Plan 2035
      2. City Council Strategic Plan
      3. Meetings, Hearings and Workshops
      4. Planning & Zoning
        1. General Plan 2035
        2. Planned Area Developments (PAD)
        3. Meetings, Hearings & Workshops
        4. Long Range Planning
          1. Annexation Basics
          2. Demographics
          3. General Plan 2035
            1. General Plan 2035 Amendments
          4. Parks and Recreation Master Plan Update
        5. Surprise Heritage District
        6. Development & Zoning Maps
        7. Planning Design Guidelines
        8. Design Guidelines
        9. Medical Marijuana Location Zoning
        10. Parks and Recreation Master Plan
        11. Wireless Facilities
        12. Sign Code
        13. Uniform Video License
      5. Development Ordinances & Design Standards
        1. Development Ordinances & Design Standards Update
        2. Process Timeline
        3. Development Ordinances Review & Comment
        4. Design Standards Review & Comment
        5. Presentations & Documents
      6. Development Services
        1. Welcome to Development Services
        2. Self-Certification Building Permit Program
        3. Building Permits
        4. Special Event Permits
        5. Commercial Project Reports
      7. Permits
      8. Building Safety
        1. Building Design Criteria
        2. 2018 I-Code Adoption Process
        3. Currently Adopted Building Codes
        4. Ask a Building Code Question
        5. Inspections & Plan Review
      9. Code Enforcement
        1. Sign Code
        2. Fireworks Safety
        3. Neighborhood Complaints
        4. Solicitation Ordinance
        5. Rental Accountability Ordinance
        6. Roof Rats
        7. Municipal Code
      10. Municipal Code
    7. Economic Development
      1. COVID-19 Business & Workforce Resources
      2. 2019 Annual Report
      3. Community Profile
      4. About Surprise
      5. Our Team
      6. Community Jobs
        1. Job Seekers: View Jobs
          1. Job Seeker Info
          2. City of Surprise Careers
          3. Employers - Submit a Job
          4. Community Jobs home page
        2. Employers: Submit a Job
          1. Posting Process & Guidelines
          2. Business Licensing Info
          3. Job Seekers
          4. Employers: Submit a Job
          5. Community Jobs home page
        3. Job Seeker Info
        4. City of Surprise Careers
        5. Testimonials
      7. Site Selection
        1. Surprise City Center
        2. Demographics
        3. Incentives
        4. Development Areas
        5. Opportunity Zones
        6. Reports, Forms and Brochures
        7. Business FAQ
      8. Cross-Border Healthcare
      9. AZ TechCelerator
      10. Small Business
        1. Small Business Assistance
        2. Business Licensing
        3. Business FAQ
        4. SizeUp Small Business Tool
        5. Small Business Relief Grants
      11. SizeUp Small Business Tool
      12. Shop Surprise
      13. ED Social Feeds
    8. Emergency Management
      1. About Emergency Manager
      2. Emergency Preparedness Tips
      3. 2020 Hazard Mitigation Plan Update
    9. Finance
      1. Citywide Fee Schedule
      2. Utility Billing & Rates
        1. Utility Annual Prepay Option
        2. Utilities Rates Info
      3. Development Impact Fees
      4. Procurement
        1. Vendor Self Service
        2. Formal Bids/ Proposals
        3. Surplus Property / Online Auctions
        4. PO Terms & Conditions
        5. Gifts & Gratuities
        6. Procurement Links
        7. Forms/ Manuals
          1. W-9 Form
          2. ACH Vendor Form
          3. Business License Application
      5. Annual Budget / Capital Improvements Plan
        1. Past Budgets
      6. It's YOUR Money
        1. Annual Budget & CIP
      7. Tax Information
        1. Transaction Privilege Tax
          1. Transaction Privilege Tax Links
          2. Transaction Privilege Tax (Sales Tax) FAQ
        2. Use Tax
        3. GPLET
      8. Business Licensing
        1. Business Licensing Home Page
        2. Business License Online Portal
        3. Business License Search
        4. Business License Application & Supplemental Forms
        5. Business License Fees
        6. Business License Resource List
        7. Business License FAQs
        8. Newly Issued Business Licenses list
      9. Bond Information
      10. Reports, Studies and Plans
        1. Annual Budget/Capital Improvement Plan
        2. Annual Expenditure Limitation Report
        3. Annual Report for Impact Fees
        4. Biennial Development Impact Fee Audit
        5. Comprehensive Annual Financial Report
        6. Development Impact Fee Study
        7. Highway User Revenue Fund Report
        8. Investment Report
        9. Sales & Use Tax Reports
        10. Single Audit Reports
        11. Utility Rate Study
        12. Valley Benchmark Cities Annual Trend Report
      11. Policies, Procedures & Guidelines
        1. Budget Amendment Policies and Procedures
        2. Comprehensive Financial Management Policies
        3. CFD Policy Guidelines & Application Procedure
        4. City of Surprise Investment Policy
        5. City of Surprise Refund Policy
        6. External Grant Policy & Application Procedure
        7. Public Safety Pension Funding Policy
    10. Fire-Medical Department
      1. About Surprise Fire
        1. History of Surprise Fire
      2. Fire Code Update
      3. Fire-Medical Statistics 2019
      4. Administration
        1. Chief Abbott's Message
        2. CFAI Accreditation
        3. Fire User Fees
        4. ISO Rating
      5. Become a Firefighter
      6. Contact Surprise Fire
      7. Crisis Response
        1. How does the CR Program work?
        2. Volunteer Process
        3. Statistics
        4. Crisis Response Contact Information
      8. Emergency Medical Services
        1. Ambulance Service
          1. About
          2. Billing
          3. FAQ
        2. Treat & Refer
          1. About Treat & Refer
          2. Treat & Refer Billing
          3. Treat & Refer FAQ
        3. Lifepak15 Heart Monitors
        4. Related Links
      9. Fire Code Violations for Businesses
      10. Fire Prevention
        1. Fire Code Amendments
        2. Fireworks Use and Sale Info
        3. Prevention Resources
        4. Technical Advisories
      11. Fire Stations
        1. Fire Stations Map
        2. Request for Public Education Event
        3. Schedule a Ride Along
      12. Fireworks Use & Sale Info
      13. Get Involved
      14. ISO Rating (Insurance Services Office)
      15. Opioid Abuse Awareness & Support
      16. Public Safety Master Plan
      17. Documents, Records & Forms
      18. Safety Education
        1. Kids Corner
        2. Community Outreach
          1. Car Seat Program
          2. Lock Box Program
          3. Smoke Detector Program
          4. Ride Along Program
          5. Free Blood Pressure Screening
          6. Request for Public Education Event
      19. Surprise Fire Divisions
        1. Safety Education
        2. Fire Prevention
        3. Emergency Services
          1. Calling 9-1-1
        4. Training
          1. Ladder Task Manual
    11. Human Resources
      1. Benefits
        1. Benefit Plan Information
          1. Medical
          2. Pharmacy
          3. Dental
          4. Vision
          5. Flexible Spending Accounts
          6. Group Life Insurance
          7. Additional Life Insurance
          8. Employee Assistance Program (EAP)
          9. Paid Medical Leave
          10. AFLAC Supplemental Insurance
        2. Enroll or Change Benefits
          1. Domestic Partner Benefits
          2. Eligible Dependent
          3. Qualified Life Events
        3. Retirement Plans
          1. Retirement Plans (ASRS & PSPRS)
          2. 457 Deferred Compensation Plans
          3. 401(a) Deferred Compensation Plan
        4. Resources
          1. Benefits Forms
          2. Benefits Costs
          3. Provider Contacts
          4. Employee Discounts
          5. Payroll Calendar
        5. Paid Time Off/Compensation
          1. Observed Holidays
          2. Other Paid Leave
          3. Longevity / Cost of Living Pay
        6. Careers
        7. Compensation
        8. Substance Abuse Assistance
      2. Careers
        1. Police Recruiting
        2. Equal Employment Opportunity
      3. Compensation
        1. Benefits
        2. Careers
        3. Job Descriptions
      4. Craig Tiger Act
      5. Employee Policy Manual
      6. Employee Self Service (ESS)
      7. Perform (PE)
      8. Volunteer
    12. Human Service & Community Vitality
      1. COVID-19 Community Care Resources
      2. Senior Services
        1. Senior Center Menu
        2. Location Map
        3. Fair Housing
        4. We Care Automated Call System
      3. Social Services
        1. Opioid Abuse Awareness & Support
      4. Surprise Resource Center
        1. Community Action Program (CAP)
      5. Neighborhood Services
        1. Community Outreach
          1. Block Party Trailer
          2. Surprise Day of Service
          3. Mediation Program
        2. Education
          1. HOA Classes
          2. Financial Fitness Classes
          3. Mediation Program
          4. City Academy
        3. Housing Programs
          1. CARES Housing Stability Program
          2. Heritage at Surprise Affordable Housing Project
          3. Housing Rehabilitation Programs
          4. Tenant Based Rental Assistance
        4. Fair Housing
        5. Grant Programs
          1. CAPER
          2. Consolidated Plan
          3. Community Outreach Program
          4. Fair Housing / Analysis of Impediments
          5. Neighborhood Grant Program
          6. Neighborhood Stabilization Program
            1. Other Grant Programs
            2. HUD Regulations
        6. Contact Neighborhood Services
        7. Volunteer
        8. Resources for HOAs
          1. Water Conservation Allotment
          2. Water Conservation Tips for HOAs
          3. Environmental Pollution Management
          4. Neighborhood Services Programs
          5. HOA Community Contacts
        9. HOA Community Contacts
      6. Dementia Friendly Surprise
      7. Public Disability Information
        1. Disability Advisory Commission
        2. Give Feedback to Businesses
        3. Emergency Preparedness
        4. Deaf, Late-deaf & Hard-of-Hearing Programs
        5. Useful Links
        6. People First Language Proclamation
        7. Accessibility Statement
        8. Fair Housing
        9. Disability Info Home
      8. Valley Metro Public Transportation
      9. MLK Day of Celebration
      10. Care & Share Expo
      11. SciTech Festival
      12. Volunteer & Internship Opportunities
      13. Department Contacts
      14. HSCV Social
      15. Youth Services
        1. Surprise Youth Services on Facebook
        2. City Court Academy
        3. Early Civic Engagement Initiatives
        4. Surprise Literacy Challenge
        5. Surprise Youth Council
        6. Surprise Youth Justice Project
        7. Youth Employment Program
    13. Information Technology
    14. Marketing & Communications
      1. SurpriseTV
      2. Surprise Progress
      3. Telephone Directory
      4. National Citizen Surveys
        1. 2018 National Citizen Survey
        2. 2015 National Citizen Survey
        3. 2012 National Citizen Survey
        4. 2010 National Citizen Survey
      5. Privacy Policy
    15. Parks & Recreation
      1. Parks & Recreation Calendar
      2. Parks & Rec Advisory Commission
      3. Online Registration
      4. Adaptive Recreation
        1. Adaptive Recreation Policies and Procedures
        2. Buddy Sports
        3. Buddy Volunteer/Coach
        4. Special Olympics
        5. Classes & Events
        6. DreamCatcher Park
      5. Aquatics
        1. Pool hours
        2. Swim Lessons
        3. Aqua Aerobics
        4. Online Registration
        5. USA Swim Team
        6. Swim and Dive Teams
        7. Pool Rentals and Parties
        8. Lifeguard/Swim Instructor Training
        9. Adaptive Aquatic Programs
      6. Break Camps
      7. Parks & Rec Fee Schedule
      8. Parks & Facilities
        1. Library
        2. Pools
        3. Surprise Stadium
        4. Tennis & Racquet Complex
        5. Park Rules & Regulations
      9. Special Events
      10. Special Interest Classes
      11. Sports Programs
        1. Youth Sports
          1. Sports Camps & Classes
          2. Tee-Ball, Baseball & Softball
            1. West Valley Babe Ruth League
          3. Youth Basketball
          4. Youth Flag Football
          5. Youth Kickball
          6. Youth Soccer League
          7. Youth Sports Tournaments
          8. Youth Tennis
          9. Youth Volleyball
          10. Youth Esports
        2. Adult Sports
          1. Adult Baseball
          2. Adult Basketball
          3. Adult Kickball
          4. Adult CO-ED Indoor Volleyball
          5. Adult Flag Football
          6. Adult Softball
          7. Adult Tennis
          8. Free Agent List
        3. Open Gym
        4. Tennis & Racquet Complex
        5. Surprise Recreation Campus Field Map
        6. Online Registration
      12. Tennis & Racquet Complex
        1. Tennis Lessons
        2. Pickleball Lessons
        3. Racquetball Lessons
        4. Tennis & Racquetball Memberships
      13. Tot Time
      14. Surprise Sundancers
      15. Youth & Teen Programs
        1. City Court Academy
        2. Early Civic Engagement Initiatives
        3. Events & Activities
        4. Police Explorers
        5. Surprise Literacy Challenge
        6. Surprise Youth Council
        7. Surprise Youth Justice Project
        8. Youth Employment Program
        9. Youth Scholarship Packet
        10. Youth Sports
    16. Police Department
      1. About Surprise Police
        1. About Police Chief Young
        2. CALEA Accreditation
        3. Structure
        4. Policing Plan 2019-2021
        5. Mission, Vision, Values
        6. 2109 Annual Report
      2. Commendations & Complaints
      3. Laws & Ordinances
        1. Distracted Driving Ordinance
        2. False Alarm Ordinance
        3. Second Hand Sales Ordinance
        4. Shannon's Law
      4. Awareness Campaigns
        1. Safe Trading Online Transactions
        2. Hot cars can kill
        3. Lock it or Lose it
        4. Opioid Abuse Awareness & Support
        5. Road Safety
          1. Sharing the Road: Safety Tips & Laws
          2. Road Rage
          3. Know how School Zones Work
          4. Know the speed limit
          5. Use the phone while driving
          6. Drowsy Driving
          7. Eat While Driving
          8. Distracted Driving
          9. Watch for Traffic Signs
          10. Avoid anger while driving
          11. Flashing Lights and Siren
          12. Driver Inattention
        6. Drive Wise, Surprise
      5. Police Staff Directory
      6. PD News Archives
      7. Public Safety Master Plan
      8. Victim Services
        1. Victim Assistance Resources
      9. Programs and Services
        1. Animal Care and Control
          1. Animal Bites
          2. Pet Safety Tips
          3. Animal Care and Control FAQs
          4. It's the Law!
          5. External Resources
          6. Animal Care and Control Staff
          7. Be a Responsible Pet Owner
          8. Coyotes
        2. Crime Free Multi-Housing
        3. Dog Walker Watch
        4. Explorers Program
        5. Fingerprinting
        6. Hiring an Off Duty Officer
        7. Impound Vehicle
        8. Neighborhood Watch
        9. Risk Assessment Program
        10. Ride-Along
        11. RX Drug Drop-off
        12. Senior Safety
          1. We Care
        13. Vacation Watch
      10. Forms & Applications
      11. Records Requests
      12. Statistics and Maps
        1. Crime Definitions
        2. Neighborhood Crime Maps
        3. Part 1 Crime Stats
        4. Street Speed Limit Map
      13. Police Department Policies
      14. Get Involved
        1. Citizen Patrol
        2. Explorers Program
      15. Join the Team
        1. Recruitment
        2. Recruitment Information Packet
        3. Public Safety Veteran Recruitment Policies
        4. Apply online
      16. Our Partners
        1. 100 Club
        2. Amber Alert
        3. NCMEC
        4. Sex Offender Info
        5. Drug Free AZ
        6. SADD
        7. Silent Witness Program
        8. Arizona Humane Society
        9. Arizona Laws and Statutes
        10. Safety Belt Laws in AZ
        11. FBI
        12. Homeland Security
        13. TheftAZ
        14. Special Olympics Arizona
      17. Sex Offender Info
    17. Public Works
      1. Request a Service
      2. Monsoon Safety
      3. Trash & Recycling
        1. Download Collection Schedule
        2. Download Holiday Collection Schedule
        3. Online Service Request
        4. Collection Schedule
        5. Curbside Recycling
        6. Drop off Recycling
        7. Collection Tips
        8. Cleanup Events
        9. Household Hazardous Waste
        10. Bulk Trash Information
        11. Suspend Collection Service
        12. Other Services
        13. FAQ
        14. Roll off services
      4. Engineering Development Services
        1. Engineering Development Standards
          1. Engineering Development Standards Updates
        2. Land Survey
          1. Geodetic Survey Control Map
        3. Civil Plan Review, Permitting and Fee Information
        4. Civil Engineering Inspections Division
        5. Adopt-A-Street
        6. Street Light Improvement District (SLID)
          1. SLID Application
          2. SLID FAQ
        7. Transportation & Traffic
          1. Street Maintenance
          2. Transportation Studies
          3. Road Closures
          4. ADOT
          5. MCDOT
        8. Helpful Links
        9. Contact Us
      5. Transportation & Traffic Engineering
        1. About Transportation Division
        2. Adopt-A-Street Program
        3. Barricade Permit Procedures
        4. City Wide Traffic Count
        5. Road Closures & Traffic Restrictions
        6. Northwest Valley Public Transit
          1. Northwest Valley Public Transit
            1. Surprise Park and Ride
            2. Valley Metro Bus Service
            3. Valley Metro Service Information
          2. Surprise Park and Ride
          3. Valley Metro Commute Solutions
          4. Metro Area Biking Paths
          5. ADA Complaint Procedures
        7. Studies, Projects & Reports
          1. Intelligent Transportation Systems Strategic Plan
          2. I-11 & Intermountain West Corridor Study
          3. Northwest Valley Local Transit System Study
          4. MAG 2019 Transportation Survey
          5. Street Speed Limit Map
          6. Transportation Capital Improvement Projects
        8. Street Maintenance
          1. Pavement Preservation Program
        9. Other Agency Resources
          1. ADOT
          2. MCDOT
        10. Helpful Information
        11. Civil Engineering Links
        12. Transit Feasibility Study
        13. Restricted Parking Zones
        14. Safe Routes to School
        15. SATV Pilot Program
    18. Sports & Tourism
      1. Explore Surprise
      2. Spring Training in Surprise
      3. Special Events
      4. Surprise Tourism Fund
      5. Surprise Stadium
      6. Tennis & Racquet Complex
    19. Water Resource Management
      1. Utility Billing & Rates
        1. Utility Annual Prepay Option
        2. Utilities Rates Info
      2. Drinking Water
        1. Advanced Water Meter Project
        2. Drinking Water Quality Reports
        3. Find your Drinking Water Provider
        4. Arsenic in Drinking Water
          1. Drinking Water Quality Reports
          2. Other Drinking Water Resources
        5. City of Surprise Water Rates
        6. Drinking Water Resources
        7. Water FAQs
      3. Water Conservation
      4. Wastewater
        1. Sewer Blockage Information
        2. Recycled Water
        3. Water FAQs
        4. Recharge
        5. Be G.R.O.S.S.
          1. Residential Pretreatment
          2. Commercial Pretreatment
          3. Industrial Pretreatment
            1. Dental Effluent Guidelines
          4. Inspections
          5. Fat, Oil, Grease (FOG)
      5. Recycled Water
        1. The Purple Recycled Water packet
        2. Non-Potable Water Use Application
        3. Non-Potable Water Use Agreement
        4. Regulatory Links
      6. Stormwater
        1. Stormwater Management Program
        2. Pollution Prevention for Home Owners
        3. Pollution Prevention for Business
        4. Construction Site Requirements
        5. Report a Problem
        6. Storm Water Structures
        7. Stormwater Utility
      7. Cross-Connection/Backflow
        1. Backflow Prevention Owner Information
        2. Dye Testing Procedures
        3. Backflow Assembly Testers
      8. Standards & Applications
        1. Swimming Pool Backwash Standards
        2. Construction Water Guidelines & Application
        3. Non-Potable Water User Agreement
        4. Application for Use of Non-Potable Water
        5. Water Meter Request Application
        6. Dry Well Maintenance
      9. Water & Wastewater Guidelines
      10. Water Policies
      11. Resources for HOAs
        1. Water Conservation Allotment
        2. Water Conservation Tips for HOAs
        3. Neighborhood Services Programs for HOAs
      12. Water Master Plans
        1. 2008 Water Infrastructure Master Plan
        2. 2015 Water Resource Master Plan
      13. Water FAQs
      14. Got a Question or Issue?
    ▲ Back to Top

  4. City Council

    1. State of the City
    2. Meetings, Agendas & Minutes
      1. Council Meeting Agenda, Video & Minutes
      2. Council Quorum Agenda
      3. Council Subcommittees Agenda & Minutes
      4. Watch "Council Conversations" Shows
      5. Council Meeting Public Comment Form
    3. City Council Strategic Plan
    4. Office of the Mayor - Skip Hall
    5. District 1 - Roland F. Winters Jr.
    6. District 2 - Nancy Hayden
    7. District 3 - Patrick Duffy
    8. District 4 - Ken Remley
    9. District 5 - Jack Hastings
    10. District 6 - Vice Mayor Chris Judd
    11. Council Expenditure Reports
    12. Council District Maps
    13. Ask a Question
    14. Council Policies & Procedures Manual
    15. Council Subcommittees/Working Groups
    16. Boards & Commissions
      1. Welcome
      2. Audit Committee
      3. Arts & Cultural Advisory Commission
      4. Board of Trustees
      5. Building and Construction Review Board
      6. Capital Improvement Exploratory Committee
        1. Transportation Proposal
        2. Public Safety Proposal - Exhibit A
        3. Parks & Recreation Proposal
      7. Parks & Recreation Advisory Commission
      8. Veterans, Disability & Human Services Commission
      9. Honoring an Exceptional Leader Task Force
      10. Judicial Selection Advisory Commission
      11. Marley Park CFD
      12. Municipal Property Corporation Board
      13. Personnel Appeals Board
      14. Planning & Zoning Commission
      15. Public Safety Retirement Commission
      16. Vacancies & Application Process Information
    17. AZ Open Meeting Law
    18. Municipal Code
    ▲ Back to Top

  5. Services

    1. Resident Services
      1. My Surprise Address
      2. News & Information
        1. Press Releases
        2. Surprise 11 TV
        3. Email Notifications
        4. Social Media
      3. Events & Meetings
        1. City Calendar
        2. City Facility Request
        3. Special Events
      4. Trash & Recycling
        1. Trash Recycling Collection Schedule
        2. Bulk Trash Pickup
        3. Residential Waste Clean-up Events
        4. Household Hazardous Waste
        5. Prescription Drug Drop-off
        6. Trash/Recycle Can Replacement
      5. Water
        1. Utility Billing
        2. Drinking Water
        3. Wastewater
        4. Stormwater
      6. Court
        1. Court Payments
        2. Court Records
        3. Court Forms
        4. Defensive Driving Program
      7. Veterans Resources
      8. Neighborhood Resources
        1. Block Party Information
        2. Code violation
        3. HOA Community Contacts
        4. My Surprise App
        5. Service/Repair Requests
      9. Disability Information & Resources
      10. Police & Fire-Medical
        1. Fire-Medical Homepage
        2. Police Homepage
        3. Fingerprinting
        4. Vacation Watch
        5. Neighborhood Watch
        6. Animal Control
        7. Car Seat Inspections
      11. Flood Protection & Resources
        1. Free sandbags/monsoon safety
        2. My Surprise Service App
        3. Preparedness Tips
        4. Special Needs Database
      12. Library, Arts and Cultural
        1. Arts & Culture
        2. Libraries
      13. Parks, Recreation and Classes
        1. Parks & Facilities
        2. Aquatics
        3. Tennis
        4. Adaptive Recreation
        5. Sports
      14. Transportation Resources
        1. Traffic Restrictions
        2. Public Transit
        3. Pavement Preservation
      15. Youth & Teen Programs
      16. Senior Services
        1. Surprise Senior Center
      17. Passport Services
        1. Passport applications/photos
      18. Housing & Utility Assistance
        1. Housing repair & purchase assistance
        2. Rent & Utility Assistance
    2. Business Services
      1. Business Licensing
        1. Licensing
      2. Business Development
        1. Business Assistance
        2. AZ TechCelerator - Business Incubator
      3. City Data Services
      4. Economic Development Services
      5. Permits & Inspections
        1. Building permits
        2. Temporary Use/Special Event Permit
        3. Building Inspections & Plan Review
      6. Vendor Self Service
    3. Government Affairs
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  6. How Do I...

    1. Engage
      1. Get city news updates
      2. Contact my Council Member
      3. Watch a City Council Meeting
      4. Volunteer
    2. Apply
      1. View city job postings
      2. Apply for a business license
      3. Apply for a building permit
      4. Apply for a special use permit
      5. Apply for rent/utility assistance
      6. City Faclity Request Form
    3. Report
      1. Report a code violation
      2. Report a problem with streets, signals, lights or
      3. Report a crime
    4. Dispose
      1. Find my trash/recycling day
      2. Get rid of large trash
      3. Dispose of household hazardous waste
      4. Drop off unwanted prescription medicine
    5. Pay
      1. Pay my utility bill
      2. Pay court/traffic fines
    6. Research
      1. Look up city ordinances
      2. File a records request
      3. Obtain city data (raw numbers/maps)
    7. Sign up
      1. Schedule a block party
      2. Have my car seat installed/inspected
      3. Register for sports/rec classes
      4. Arrange for Public Transit
    8. Learn About
      1. Business Support
      2. View road closures/ restrictions
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  7. Home Links

    1. Decide Surprise
      1. Bond Projects & Status
        1. Public Safety Evidence & Readiness Center
        2. Police Training Facility
        3. Permanent Fire Station 304
        4. Fire Station 308
        5. Land for Future Fire/PD Station & Park
        6. Public Works Operations Facility
        7. Waddell Road
        8. Greenway Road
        9. Litchfield Road
        10. Pavement Preservation Project
          1. FY2020 Pavement Preservation Projects
      2. Property Tax Costs
      3. Projects Map
      4. Bond Issuance
      5. Bond Procurement & Bids
    2. Census 2020
    3. Surprise City Center
    4. COVID-19
      1. COVID-19 Business & Workforce Resources
        1. COVID-19 Customer Resources
        2. COVID-19 Business Resources
        3. COVID-19 Job Seeker Resources
      2. COVID-19 Community Care Resources
      3. COVID-19 Financial Relief Information
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