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  1. Home

  2. About Surprise

    1. Our Future: General Plan
    2. Welcome to Surprise video
    3. Explore Surprise
    4. Visitor Information
      1. Hotels
      2. Spring Training
      3. Tennis & Racquet Complex
      4. Surprise Aquatic Center
      5. Recreation Campus
      6. White Tank Mountain Regional Park
      7. City Parks
      8. Surprise Women's Heritage Trail
      9. Golf Courses
      10. Arts HQ
      11. Surprise Regional Chamber
    5. Connect/Contact
      1. Get Social With Surprise
      2. HOA Community Contacts
      3. Useful Numbers
    6. Visit City Hall
    7. Special Events
    8. City Limits Map
    9. It's Your Money
    10. Commercial Projects in Surprise
    11. Surprise TV
    12. Arts & Culture
      1. Arts & Culture
      2. Public Art Gallery
      3. Art & Cultural Events
      4. Public Arts Tour Map
      5. Surprise Arts and Culture Master Plan
    13. National Citizens Survey
    14. Surprise Women's Heritage Trail
    15. Surprise History Project
    16. Chamber of Commerce
    17. Green Surprise / Sustainability
      1. Sustainable Surprise on Facebook
      2. Air Quality
      3. Hybrid Vehicles
      4. Water Conservation
        1. Environmental Kids
        2. Meet Aquabella
        3. Conservation for Kids
        4. Water Conservation Links
        5. Water Saving Plant Guide
        6. Water Saving Devices
        7. How to set your irrigation timer
        8. Landscape Watering Guidelines
        9. Water Conservation Information
        10. Resources for HOAs
          1. Water Conservation Allotment
          2. Water Conservation Tips for HOAs
          3. Environmental Pollution Management
          4. Neighborhood Services Programs
          5. HOA Community Contacts
      5. Public Transit
      6. Solar Surprise
      7. LEED Rebates
      8. Recycling
      9. Go Green - Get Involved
      10. Green Tips
      11. Green Links
    ▲ Back to Top

  3. City Departments

    1. City Contact Directory
    2. City Manager
      1. City Manager
      2. City Manager's Budget
      3. City of Surprise Organizational Chart
      4. Government Relations
        1. Legislative Agendas
        2. Useful Links
      5. Internal Auditor
        1. Audit Committee
        2. External Quality Control Review
        3. Internal Audit Plans
        4. Internal Audit Reports
        5. Report Fraud, Waste, and Abuse
      6. National Citizens Survey
        1. 2018 National Citizen Survey
        2. 2015 National Citizen Survey
        3. 2012 National Citizen Survey
        4. 2010 National Citizen Survey
      7. Staff Reports
    3. City Attorney
      1. Civil Division
      2. Criminal Division
      3. Risk Division
      4. Victim Services
      5. AZ Open Meeting Law
      6. Municode.com
      7. Agenda
      8. Public Records
    4. City Clerk
      1. District 5 Council Appointment
      2. City Meeting Agendas
      3. 2020 Political Committees
      4. Election News and Results
        1. Find Your Polling Location
        2. Past Election Results
      5. Voter Registration & Outreach
        1. Maricopa County Permanent Early Voter Info
        2. Maricopa County Permanent Early Ballot Form
        3. Maricopa County Early Ballot Form
      6. Lobbyist Forms
      7. City Council Information
        1. Meet the City Council
        2. Meetings, Agenda, Minutes
        3. City Council Past Agendas, Minutes & Video
        4. Council Meeting Results
        5. Council Quorum Agenda
        6. Council Meeting Public Comment Form
        7. AZ Open Meeting Law
      8. Invocation Policy
      9. Council Meeting Public Comment Form
      10. Council Quorum Agenda
      11. Financial Disclosure Statements
      12. Open Meeting Law
      13. City Clerk FAQ's
      14. Request for Public Records
      15. Boards, Commissions & Committees
      16. Municipal Code
      17. Arizona Government
      18. Arizona Records Retention
      19. Surprise History Project
      20. Surprise Women's Heritage Trail
      21. Passport Services
    5. City Court
      1. Court Calendar
      2. Language Access Plan (LAP)
      3. Criminal Offenses
      4. Civil Traffic Offenses
      5. Compliance Assistance Program (CAP)
      6. File A Motion
      7. Defensive Driving Program
      8. Fines & Restitution
        1. 2019 Fines & Restitution Calculator
        2. 2018 Fines & Restitution Calculator
      9. Jury Duty
      10. Forms & Guides
      11. Records Request
      12. Protection Orders
      13. Victims Rights
      14. City Court FAQs
      15. Teen Court
      16. Resource Links
      17. FARE Payments
    6. Community Development
      1. General Plan 2035
      2. City Council Strategic Plan
      3. Meetings, Hearings and Workshops
      4. Planning & Zoning
        1. General Plan 2035
        2. Planned Area Developments (PAD)
        3. Meetings, Hearings & Workshops
        4. Long Range Planning
          1. Annexation Basics
          2. Demographics
          3. General Plan 2035
          4. Parks and Recreation Master Plan Update
        5. Surprise Heritage District
        6. Development & Zoning Maps
        7. Planning Design Guidelines
        8. Design Guidelines
        9. Medical Marijuana Location Zoning
        10. Parks and Recreation Master Plan
        11. Wireless Facilities
      5. Development Ordinances & Design Standards
        1. Development Ordinances & Design Standards Update
        2. Process Timeline
        3. Development Ordinances Review & Comment
        4. Design Standards Review & Comment
        5. Presentations & Documents
      6. Development Services
        1. Welcome to Development Services
        2. Self-Certification Building Permit Program
        3. Permits
        4. Commercial Project Reports
      7. Building Safety
        1. Building Design Criteria
        2. Currently Adopted Building Codes
        3. Ask a Building Code Question
        4. Inspections & Plan Review
      8. Code Enforcement
        1. Sign Code Update
        2. Fireworks Safety
        3. Neighborhood Complaints
        4. Solicitation Ordinance
        5. Rental Accountability Ordinance
        6. Municipal Code
      9. Municipal Code
      10. TUP/Special Event Permit
      11. TUP/Donation Bin Permit
    7. Economic Development
      1. Shop Surprise
      2. Community Jobs
        1. Job Seekers: View Jobs
          1. Job Seeker Info
          2. City of Surprise Careers
          3. Surprise Regional Chamber Job Fairs
          4. Employers - Submit a Job
          5. Community Jobs home page
        2. Employers: Submit a Job
          1. Posting Process & Guidelines
          2. Business Licensing Info
          3. Job Seekers
          4. Employers: Submit a Job
          5. Community Jobs home page
        3. Job Seeker Info
        4. City of Surprise Careers
        5. Testimonials
      3. AIMS Community Profile
      4. Cross-Border Healthcare
      5. Site Selection
        1. Demographics
        2. Incentives
        3. Development Areas
        4. Reports, Forms and Brochures
        5. Business FAQ
      6. Small Business
        1. Business Licensing
        2. Business FAQ
      7. AZ TechCelerator
      8. Our Team
      9. Opportunity Zones
    8. Emergency Management
      1. About Emergency Manager
      2. Emergency Preparedness Tips
      3. 2015 Hazard Mitigation Plan Update
    9. Finance
      1. Citywide Fee Schedule
      2. Utility Billing & Rates
        1. Utility Annual Prepay Option
        2. Utilities Rates Info
      3. Development Impact Fees
      4. Procurement
        1. Vendor Self Service
        2. Formal Bids/ Proposals
        3. Informal Bids/ Proposals
        4. Surplus Property / Online Auctions
        5. PO Terms & Conditions
        6. Gifts & Gratuities
        7. Procurement Links
        8. Forms/ Manuals
          1. W-9 Form
          2. ACH Vendor Form
          3. Business License Application
      5. Annual Budget / Capital Improvements Plan
        1. Past Budgets
      6. It's YOUR Money
        1. Annual Budget & CIP
      7. Tax Information
        1. Transaction Privilege Tax
          1. Transaction Privilege Tax Links
          2. Transaction Privilege Tax (Sales Tax) FAQ
        2. Use Tax
        3. GPLET
      8. Business Licensing
        1. Business Licensing Home Page
        2. Business License Online Portal
        3. Property Management/Commercial Rental Application
        4. Sexually Oriented, Tattoo & Massage Application
        5. All Other Business Types Application
        6. Business License Fees
        7. Business License Resource List
        8. Business License FAQs
        9. Newly Issued Business Licenses list
      9. Bond Information
      10. Reports, Studies and Plans
        1. Annual Budget/Capital Improvement Plan
        2. Annual Expenditure Limitation Report
        3. Annual Report for Impact Fees
        4. Biennial Development Impact Fee Audit
        5. Comprehensive Annual Financial Report
        6. Development Impact Fee Study
        7. Highway User Revenue Fund Report
        8. Investment Report
        9. Monthly Financial Reports
        10. Sales & Use Tax Reports
        11. Single Audit Reports
        12. Utility Rate Study
        13. Valley Benchmark Cities Annual Trend Report
      11. Policies, Procedures & Guidelines
        1. Comprehensive Financial Management Policies
        2. CFD Policy Guidelines & Application Procedure
        3. City of Surprise Investment Policy
        4. City of Surprise Refund Policy
        5. External Grant Policy & Application Procedure
        6. Public Safety Pension Funding Policy
    10. Fire-Medical Department
      1. About Surprise Fire
        1. History of Surprise Fire
      2. Administration
        1. Chief Abbott's Message
        2. Fire User Fees
        3. ISO Rating
      3. Become a Firefighter
      4. Contact Surprise Fire
      5. Crisis Response
        1. How does the CR Program work?
        2. Volunteer Process
        3. Statistics
        4. Crisis Response Contact Information
      6. Emergency Medical Services
        1. Ambulance Service
          1. About
          2. Billing
          3. FAQ
        2. Treat & Refer
          1. About Treat & Refer
          2. Treat & Refer Billing
          3. Treat & Refer FAQ
        3. Lifepak15 Heart Monitors
        4. Related Links
      7. Fire Code Violations for Businesses
      8. Fire Prevention
        1. Fire Code Amendments
        2. Fireworks Use and Sale Info
        3. Prevention Resources
      9. Fire Stations
        1. Fire Stations Map
        2. Request for Public Education Event
        3. Schedule a Ride Along
      10. Fireworks Use & Sale Info
      11. Get Involved
      12. ISO Rating (Insurance Services Office)
      13. Opioid Abuse Awareness & Support
      14. Public Safety Master Plan
      15. Record & Forms
      16. Safety Education
        1. Kids Corner
        2. Community Outreach
          1. Car Seat Program
          2. Lock Box Program
          3. Smoke Detector Program
          4. Ride Along Program
          5. Free Blood Pressure Screening
          6. Request for Public Education Event
      17. Surprise Fire Divisions
        1. Safety Education
        2. Fire Prevention
        3. Emergency Services
          1. Calling 9-1-1
        4. Training
          1. Ladder Task Manual
    11. Human Resources
      1. Benefits
        1. Paid Time Off
          1. Observed Holidays
          2. Other Paid Leave
        2. Employer Provided Benefits
          1. Medical Plan Information
          2. Pharmacy Plan Information
          3. Dental Plan Information
          4. Vision Plan Information
          5. Group Life Insurance
          6. Employee Assistance Program (EAP)
          7. Longevity / Cost of Living Pay
          8. Paid Medical Leave
        3. Benefits Information
          1. Provider Contacts
          2. Payroll Calendar
          3. Benefits Costs
          4. Benefits Forms
          5. Benefits FAQ
        4. Retirement Plans
          1. Deferred Compensation 457 Plans
          2. Deferred Compensation 401(a) Plan
          3. Retirement Plans
        5. Optional / Additional Benefits
          1. Domestic Partner Benefits
          2. Additional Life and AD&D Insurance
          3. Flexible Spending Account
          4. Supplemental Insurance
          5. Employee Discount Services
        6. Benefit Qualifying Events
          1. Qualifying Events
        7. Careers
        8. Compensation
      2. Careers
        1. Police Recruiting
        2. Equal Employment Opportunity
      3. Compensation
        1. Benefits
        2. Careers
        3. Job Descriptions
      4. Employee Policy Manual
      5. Employee Self Service (ESS)
      6. Perform (PE)
      7. Volunteer
    12. Human Service & Community Vitality
      1. MLK Day of Celebration
      2. Department Contacts
      3. Neighborhood Services
        1. Community Outreach
          1. Block Party Trailer
          2. Surprise Day of Service
          3. Safety Day
          4. Mediation Program
        2. Education
          1. HOA Academy
          2. Financial Fitness Classes
          3. HOA Connection
          4. Mediation Program
          5. Business Academy
          6. City Academy
        3. Housing Programs
        4. Fair Housing
        5. Grant Programs
          1. CAPER FY2017-18
          2. Consolidated Plan
          3. Community Outreach Program
          4. Fair Housing / Analysis of Impediments
          5. Neighborhood Grant Program
          6. Neighborhood Stabilization Program
            1. Other Grant Programs
            2. HUD Regulations
          7. Youth Employment Program
            1. Other Grant Programs
        6. Contact Neighborhood Services
        7. Volunteer
        8. Resources for HOAs
          1. Water Conservation Allotment
          2. Water Conservation Tips for HOAs
          3. Environmental Pollution Management
          4. Neighborhood Services Programs
          5. HOA Community Contacts
        9. HOA Community Contacts
      4. Public Disability Information
        1. Disability Advisory Commission
        2. Give Feedback to Businesses
        3. Emergency Preparedness
        4. Deaf, Late-deaf & Hard-of-Hearing Programs
        5. Useful Links
        6. People First Language Proclamation
        7. Accessibility Statement
        8. Fair Housing
        9. Disability Info Home
      5. Senior Services
        1. Senior Center Menu
        2. Senior Center Activities Calendar
        3. Senior Center Newsletter
        4. Location Map
        5. Fair Housing
        6. We Care Automated Call System
      6. Surprise Resource Center
        1. Community Action Program (CAP)
        2. Veteran Job Club
      7. Social Services
        1. Social Services Referrals
        2. Opioid Abuse Awareness & Support
        3. Community Needs Assessment
      8. HSCV Facebook
      9. Volunteer & Internship Opportunities
    13. Information Technology
    14. Marketing & Communications
      1. SurpriseTV
      2. Surprise Progress
      3. Telephone Directory
      4. National Citizen Surveys
        1. 2018 National Citizen Survey
        2. 2015 National Citizen Survey
        3. 2012 National Citizen Survey
        4. 2010 National Citizen Survey
      5. Privacy Policy
    15. Parks & Recreation
      1. Parks & Recreation Calendar
      2. Parks & Rec Advisory Commission
      3. Online Registration
      4. Recreation Times
      5. Adaptive Recreation
        1. Adaptive Recreation Policies and Procedures
        2. DreamCatcher Park
      6. Aquatics
        1. Surprise Aquatic Center
        2. Hollyhock Pool
        3. Swim Lessons
        4. Aqua Aerobics
        5. Online Registration
        6. USA Swim Team
        7. Swim and Dive Teams
        8. Special Pool Events
        9. Pool Rentals and Birthday Parties
        10. Adaptive Aquatic Programs
      7. Break Camps
      8. Parks & Rec Fee Schedule
      9. Parks & Facilities
        1. Library
        2. Surprise Aquatic Center
        3. Hollyhock Pool
        4. Surprise Stadium
        5. Tennis & Racquet Complex
      10. Special Events
      11. Special Interest Classes
      12. Sports Programs
        1. Youth Sports
          1. Sports Camps & Classes
          2. Tee-Ball, Baseball & Softball
            1. West Valley Babe Ruth League
          3. Youth Basketball
          4. Youth Flag Football
          5. Youth Kickball
          6. Youth Soccer League
          7. Youth Sports Tournaments
          8. Youth Tennis
          9. Youth Volleyball
        2. Adult Sports
          1. Adult Baseball
          2. Adult Basketball
          3. Adult Co-Ed Kickball
          4. Adult CO-ED Indoor Volleyball
          5. Adult Flag Football
          6. Adult Soccer
          7. Adult Softball
          8. Adult Tennis
          9. Free Agent List
        3. Open Gym
        4. Tennis & Racquet Complex
        5. Surprise Recreation Campus Field Map
        6. Online Registration
      13. Tennis & Racquet Complex
        1. Tennis Lessons
        2. Pickleball Lessons
        3. Racquetball Lessons
        4. Tennis & Racquetball Memberships
      14. Tot Time
      15. Surprise Sundancers
      16. Youth & Teen Programs
        1. Events & Activities
        2. Court Explorers
        3. Police Explorers
        4. Sierra Montana Recreation Center
        5. Surprise Teen Programs on facebook
        6. Surprise Youth Council
        7. Youth Employment Program
        8. Youth Sports
    16. Police Department
      1. About Surprise Police
        1. About Police Chief Young
        2. CALEA Accreditation
        3. Structure
        4. Policing Plan 2019-2021
        5. Mission, Vision, Values
        6. 2017 Annual Report
      2. Commendations & Complaints
      3. Laws & Ordinances
        1. Distracted Driving Ordinance
        2. False Alarm Ordinance
        3. Second Hand Sales Ordinance
        4. Shannon's Law
      4. Awareness Campaigns
        1. Safe Trading Online Transactions
        2. Hot cars can kill
        3. Lock it or Lose it
        4. Opioid Abuse Awareness & Support
        5. Road Safety
          1. Sharing the Road: Safety Tips & Laws
          2. Road Rage
          3. Know how School Zones Work
          4. Know the speed limit
          5. Use the phone while driving
          6. Drowsy Driving
          7. Eat While Driving
          8. Distracted Driving
          9. Watch for Traffic Signs
          10. Avoid anger while driving
          11. Flashing Lights and Siren
          12. Driver Inattention
        6. Drive Wise, Surprise
      5. Police Staff Directory
      6. PD News Archives
      7. Public Safety Master Plan
      8. Victim Services
        1. Victim Assistance Resources
        2. Seek Then Speak
      9. Programs and Services
        1. Animal Care and Control
          1. Animal Bites
          2. Pet Safety Tips
          3. Animal Care and Control FAQs
          4. It's the Law!
          5. External Resources
          6. Animal Care and Control Staff
          7. Be a Responsible Pet Owner
          8. Coyotes
        2. Crime Free Multi-Housing
        3. Dog Walker Watch
        4. Explorers Program
        5. Fingerprinting
        6. Hiring an Off Duty Officer
        7. Impound Vehicle
        8. Neighborhood Watch
        9. Risk Assessment Program
        10. Ride-Along
        11. RX Drug Drop-off
        12. Senior Safety
          1. We Care
        13. Vacation Watch
      10. Forms & Applications
      11. Records Requests
      12. Statistics and Maps
        1. Crime Definitions
        2. Neighborhood Crime Maps
        3. Part 1 Crime Stats
        4. Street Speed Limit Map
      13. Police Department Policies
      14. Get Involved
        1. Citizen Patrol
        2. Explorers Program
      15. Join the Team
        1. Recruitment
        2. Recruitment Information Packet
        3. Public Safety Veteran Recruitment Policies
        4. Apply online
      16. Our Partners
        1. 100 Club
        2. Amber Alert
        3. NCMEC
        4. Sex Offender Info
        5. Drug Free AZ
        6. SADD
        7. Silent Witness Program
        8. Arizona Humane Society
        9. Arizona Laws and Statutes
        10. Safety Belt Laws in AZ
        11. FBI
        12. Homeland Security
        13. TheftAZ
        14. Special Olympics Arizona
      17. Sex Offender Info
    17. Public Works
      1. Request a Service
      2. Monsoon Safety
      3. Trash & Recycling
        1. Download Collection Schedule
        2. Download Holiday Collection Schedule
        3. Online Service Request
        4. Collection Schedule
        5. Curbside Recycling
        6. Collection Tips
        7. Recycling Drop-Off Locations
        8. Cleanup Events
        9. Household Hazardous Waste
        10. Bulk Trash Information
        11. Suspend Collection Service
        12. Other Services
        13. FAQ
      4. Engineering Development Services
        1. Engineering Development Standards
          1. Engineering Development Standards Updates
        2. Land Survey
          1. Geodetic Survey Control Map
        3. Plan Review and Permitting Application Packet
        4. Civil Engineering Inspections Division
        5. Adopt-A-Street
        6. Fee Schedule
        7. Street Light Improvement District (SLID)
          1. SLID Application
          2. SLID FAQ
          3. Majority SLID Petition
        8. Transportation & Traffic
          1. Street Maintenance
          2. Transportation Studies
          3. Road Closures
          4. Traffic Alerts
          5. ADOT
          6. MCDOT
        9. Helpful Links
        10. Contact Us
      5. Transportation & Traffic Engineering
        1. About Transportation Division
        2. Adopt-A-Street Program
        3. Barricade Permit Procedures
        4. City Wide Traffic Count
        5. Road Closures & Traffic Restrictions
        6. Northwest Valley Public Transit
          1. Northwest Valley Public Transit
            1. Customer Service Contacts
            2. Surprise Park and Ride
            3. Valley Metro Bus Service
          2. Surprise Park and Ride
          3. Valley Metro Commute Solutions
          4. Metro Area Biking Paths
        7. Studies, Projects & Reports
          1. Bullard Avenue Task Force
          2. Intelligent Transportation Systems Strategic Plan
          3. I-11 & Intermountain West Corridor Study
          4. Northwest Valley Local Transit System Study
          5. MAG 2019 Transportation Survey
          6. Street Speed Limit Map
          7. Transportation Capital Improvement Projects
        8. Street Maintenance
          1. Pavement Preservation Program
        9. Other Agency Resources
          1. ADOT
          2. MCDOT
        10. Helpful Information
        11. Civil Engineering Links
        12. Register for Traffic Alerts
        13. Bullard Avenue Task Force
        14. Transit Feasibility Study
        15. Restricted Parking Zones
        16. Safe Routes to School
    18. Sports & Tourism
      1. Explore Surprise
      2. Spring Training in Surprise
      3. Special Events
      4. Surprise Tourism Fund
      5. Surprise Stadium
      6. Tennis & Racquet Complex
    19. Water Resource Management
      1. Utility Billing & Rates
        1. Utility Annual Prepay Option
        2. Utilities Rates Info
      2. Drinking Water
        1. Advanced Water Meter Project
        2. Drinking Water Quality Reports
        3. Find your Drinking Water Provider
        4. Arsenic in Drinking Water
          1. Drinking Water Quality Reports
          2. Other Drinking Water Resources
        5. How to Read Your Water Meter
        6. City of Surprise Water Rates
        7. Water Conservation
        8. Drinking Water Resources
        9. Water FAQs
      3. Wastewater
        1. Sewer Blockage Information
        2. Recycled Water
        3. Water FAQs
        4. Recharge
        5. Be G.R.O.S.S.
          1. Residential Pretreatment
          2. Commercial Pretreatment
          3. Industrial Pretreatment
            1. Dental Effluent Guidelines
          4. Inspections
          5. Fat, Oil, Grease (FOG)
      4. Recycled Water
        1. The Purple Recycled Water packet
        2. Non-Potable Water Use Application
        3. Non-Potable Water Use Agreement
        4. Regulatory Links
      5. Stormwater
        1. Stormwater Management Program
        2. Pollution Prevention for Home Owners
        3. Pollution Prevention for Business
        4. Construction Site Requirements
        5. Report a Problem
        6. Storm Water Structures
        7. Stormwater Utility
      6. Cross-Connection/Backflow
        1. Backflow Prevention Owner Information
        2. Dye Testing Procedures
        3. Backflow Assembly Testers
      7. Standards & Applications
        1. Swimming Pool Backwash Standards
        2. Construction Water Guidelines & Application
        3. Non-Potable Water User Agreement
        4. Application for Use of Non-Potable Water
        5. Water Meter Request Application
        6. Dry Well Maintenance
      8. Water & Wastewater Facility Guidelines
      9. Resources for HOAs
        1. Water Conservation Allotment
        2. Water Conservation Tips for HOAs
        3. Stormwater Pollution Management for HOAs
        4. Neighborhood Services Programs for HOAs
      10. Water Master Plans
        1. 2008 Water Infrastructure Master Plan
        2. 2015 Water Resource Master Plan
      11. Water FAQs
      12. Got a Question or Issue?
      13. Calendar Photo Contest
    ▲ Back to Top

  4. City Council

    1. State of the City
    2. Meetings, Agendas & Minutes
      1. Council Meeting Agenda, Video & Minutes
      2. Council Quorum Agenda
      3. Council Subcommittees Agenda & Minutes
      4. Watch "Council Conversations" Shows
      5. Council Meeting Public Comment Form
    3. City Council Strategic Plan
    4. Office of the Mayor - Skip Hall
    5. District 1 - Vice Mayor Roland F. Winters Jr.
    6. District 2 - Nancy Hayden
    7. District 3 - Patrick Duffy
    8. District 4 - Ken Remley
    9. District 5 - David Sanders
    10. District 6 - Chris Judd
    11. Council Expenditure Reports
    12. Council District Maps
    13. Ask a Question
    14. Council Policies & Procedures Manual
    15. Council Subcommittees/Working Groups
    16. Boards & Commissions
      1. Welcome
      2. Audit Committee
      3. Arts & Cultural Advisory Commission
      4. Board of Trustees
      5. Building and Construction Review Board
      6. Capital Improvement Exploratory Committee
        1. Transportation Proposal
        2. Public Safety Proposal - Exhibit A
        3. Parks & Recreation Proposal
      7. Parks & Recreation Advisory Commission
      8. Veterans, Disability & Human Services Commission
      9. Honoring an Exceptional Leader Task Force
      10. Judicial Selection Advisory Commission
      11. Marley Park CFD
      12. Municipal Property Corporation Board
      13. Personnel Appeals Board
      14. Planning & Zoning Commission
      15. Public Safety Retirement Commission
      16. Vacancies & Application Process Information
    17. AZ Open Meeting Law
    18. Municipal Code
    ▲ Back to Top

  5. Services

    1. Resident Services
      1. My Surprise Address
      2. News & Information
        1. Press Releases
        2. Surprise 11 TV
        3. Email Notifications
        4. Social Media
      3. Events & Meetings
        1. City Calendar
        2. City Facility Request
        3. Special Events
      4. Trash & Recycling
        1. Trash Recycling Collection Schedule
        2. Bulk Trash Pickup
        3. Residential Waste Clean-up Events
        4. Household Hazardous Waste
        5. Prescription Drug Drop-off
        6. Trash/Recycle Can Replacement
      5. Water
        1. Utility Billing
        2. Drinking Water
        3. Wastewater
        4. Stormwater
      6. Court
        1. Court Payments
        2. Court Records
        3. Court Forms
        4. Defensive Driving Program
      7. Neighborhood Resources
        1. Block Party Information
        2. Code violation
        3. HOA Community Contacts
        4. My Surprise App
        5. Service/Repair Requests
      8. Disability Information & Resources
      9. Police & Fire-Medical
        1. Fire-Medical Homepage
        2. Police Homepage
        3. Fingerprinting
        4. Vacation Watch
        5. Neighborhood Watch
        6. Animal Control
        7. Car Seat Inspections
      10. Flood Protection & Emergency Resources
        1. Emergency Alert System
        2. Free sandbags/monsoon safety
        3. Preparedness Tips
        4. Special Needs Database
      11. Library, Arts and Cultural
        1. Arts & Culture
        2. Libraries
      12. Parks, Recreation and Classes
        1. Parks & Facilities
        2. Aquatics
        3. Tennis
        4. Adaptive Recreation
        5. Sports
      13. Transportation Resources
        1. Traffic Restrictions
        2. Public Transit
        3. Pavement Preservation
      14. Youth & Teen Programs
      15. Senior Services
        1. Surprise Senior Center
      16. Passport Services
        1. Passport applications/photos
      17. Housing & Utility Assistance
        1. Housing repair & purchase assistance
        2. Rent & Utility Assistance
    2. Business Services
      1. Business Licensing
        1. Licensing
      2. Business Development
        1. Business Assistance
        2. AZ TechCelerator - Business Incubator
      3. City Data Services
      4. Economic Development Services
      5. Permits & Inspections
        1. Building permits
        2. Temporary Use/Special Event Permit
        3. Building Inspections & Plan Review
      6. Vendor Self Service
    3. Government Affairs
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  6. How Do I...

    1. Engage
      1. Get city news updates
      2. Contact my Council Member
      3. Watch a City Council Meeting
      4. Volunteer
    2. Apply
      1. View city job postings
      2. Apply for a business license
      3. Apply for a building permit
      4. Apply for a special use permit
      5. Apply for rent/utility assistance
      6. City Faclity Request Form
    3. Report
      1. Report a code violation
      2. Report a problem with streets, signals, lights or
      3. Report a crime
    4. Dispose
      1. Find my trash/recycling day
      2. Get rid of large trash
      3. Dispose of household hazardous waste
      4. Drop off unwanted prescription medicine
    5. Pay
      1. Pay my water bill
      2. Pay court/traffic fines
    6. Research
      1. Look up city ordinances
      2. File a records request
    7. Sign up
      1. Schedule a block party
      2. Have my car seat installed/inspected
      3. Register for sports/rec classes
      4. Arrange for Public Transit
    8. Learn About
      1. View road closures/ restrictions
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  7. Home Links

    1. Census 2020
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