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  1. Home

  2. About

    1. About Surprise
      1. City Facts & History
      2. Visit City Hall
      3. Connect / Contact
        1. Ask Council a Question
        2. View the City Department Directory
        3. HOA Community Contacts
        4. Useful Numbers
      4. City News
      5. City Events
      6. Surprise TV
      7. Surprise Live View
      8. State of the City
      9. Community Survey
      10. Our Future: General Plan
    2. Visiting Surprise
      1. Surprise Visitor's Guide
      2. Arts & Culture
      3. Explore Surprise Tourism Site
      4. Parks & Recreation
      5. Xeriscape Demonstration Garden
    3. Website Accessibility
      1. Contact Us
    4. Copyright Notices
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  3. Government

    1. City Council
      1. Meetings, Agendas & Minutes
        1. Watch "Council Conversations" Shows
        2. Council Meeting Public Comment Form
      2. City Council Strategic Plan
      3. Office of the Mayor - Skip Hall
        1. About the Mayor
        2. Mayor Newsletters
        3. Contact the Mayor
      4. District 1 - Nick Haney
        1. About Nick Haney
        2. District 1 Neighborhoods
        3. District 1 Newsletters
        4. Connect
      5. District 2 - Aly Cline
        1. About Aly Cline
        2. District 2 Newsletters
        3. Contact
      6. District 3 - Patrick Duffy
        1. About Councilmember Duffy
        2. District 3 Neighborhoods
        3. District 3 Newsletters
        4. Contact
      7. District 4 - Ken Remley
        1. About Councilmember Remley
        2. What I Stand For
        3. District 4 Neighborhoods
        4. District 4 Newsletters
        5. Contact
      8. District 5 - Jack Hastings
        1. About Councilmember Hastings
        2. District 5 Neighborhoods
        3. District 5 Newsletters
        4. Contact
      9. District 6 - Vice Mayor Chris Judd
        1. About Vice Mayor Judd
        2. District 6 Neighborhoods
        3. Contact
        4. District 6 Newsletters
      10. City Council Expenditure Reports
      11. Council District Maps
      12. 2023 Redistricting
        1. Timeline & Public Meetings
        2. Maps, Data & Input
        3. Redistricting Advisory Committee
        4. FAQs
      13. Proclamation Request
      14. Council Subcommittees
    2. Boards & Commissions
      1. Audit Committee
      2. Arts & Cultural Advisory Commission
        1. Arts & Culture Grant Program
      3. Board of Trustees
      4. Building & Construction Review Board
      5. Capital Improvement Funding Exploratory Committee
        1. Transportation Proposal - Exhibit A
        2. Public Safety Proposal - Exhibit A
        3. Parks & Recreation Proposal
      6. Parks & Recreation Advisory Commission
      7. Veterans, Disability & Human Services Commission
        1. Community Legend Awards Program
      8. Honoring an Exceptional Leader Task Force
      9. Judicial Selection Advisory Commission
      10. Library Advisory Commission
      11. Marley Park Community Facilities District
      12. Municipal Property Corporation Board
      13. Personnel Appeals Board
      14. Planning & Zoning Commission
      15. Public Safety Retirement Commission
      16. Redistricting Advisory Committee
      17. Vacancies & Application Process Information
    3. AZ Open Meeting Law
    4. City Meeting Agendas
    5. Municipal Code
    6. Departments
      1. Arts, Culture & Library Department
        1. Art & Culture
          1. Public Art Gallery
          2. Public Arts Tour Map
          3. Surprise Arts & Culture Master Plan
        2. Libraries
          1. Hours & Information
          2. Services
          3. Programs & Events
          4. FAQs
          5. Volunteer
      2. City Attorney
        1. Civil Division
        2. Criminal Division
        3. Risk Division
        4. Victim Services
        5. AZ Open Meeting Law
        6. Municode.com
        7. Agenda
        8. Public Records
      3. City Manager
        1. Annual Budget
        2. Government Relations
          1. Legislative Agendas
          2. Comment on Legislative Bills
        3. National Community Survey
        4. Staff Reports
        5. Performance Dashboards
      4. City Auditor
        1. Audit Committee
        2. External Quality Control Review
        3. Internal Audit Plans
        4. Internal Audit Reports
        5. Report Fraud, Waste & Abuse
          1. Internal Audit Fraud, Waste & Abuse Form
      5. City Clerk
        1. City Meeting Agendas, Minutes & Media
          1. City Council Quorum Agendas
        2. 2023 Elections
        3. Election News & Results
          1. Find Your Polling Location
          2. Past Election Results
        4. Voter Registration & Outreach
        5. Lobbyist Forms
        6. City Council Information
          1. Meet the City Council
          2. Council Quorum Agenda
          3. Council Meeting Public Comment Form
          4. Arizona Open Meeting Law (PDF)
        7. Passport Services
        8. Invocation Policy
        9. Council Meeting Public Comment Form
        10. Council Quorum Agenda
        11. Proclamation Request
        12. Financial Disclosure Statements
        13. Open Meeting Law
        14. City Clerk FAQs
        15. Request for Public Records
        16. Boards, Commissions & Committees
        17. Municipal Code
        18. Arizona Government
        19. Arizona Records Retention
        20. Surprise History Project
        21. Surprise Women's Heritage Trail
      6. City Court
        1. About Surprise City Court
        2. Court Security
        3. Fines & Restitution
          1. Fines & Restitution Calculator
          2. FARE Payments
        4. File A Motion
        5. Court Calendar
        6. Civil Traffic Offenses
          1. Defensive Driving Program
        7. Criminal Offenses
        8. Case Management Guidelines
        9. Compliance Assistance Program (CAP)
        10. Records Request
        11. Access & Fairness
          1. Surprise Accessibility Statement
          2. Language Access Plan (LAP)
        12. Forms & Guides
        13. Electronic Devices
        14. Victims Services
        15. Protective Orders
        16. Legislation Changes
        17. Jury Duty Information
        18. Teen Court
      7. Community Development
        1. Building Safety
          1. Ask a Building Code Question
          2. Building Design Criteria
          3. 2018 I-Code Adoption Process
          4. Currently Adopted Building Codes
          5. Fireworks Safety
          6. Inspections & Plan Review
        2. Code Enforcement
          1. Neighborhood Complaints
          2. Rental Accountability Ordinance
          3. Roof Rats
          4. Sign Code
          5. Solicitation Ordinance
        3. Commercial Project Reports
        4. Permits
          1. Building Permits
          2. Self-Certification Building Permit Program
          3. Temporary Use/Special Event Permits
        5. Planning & Zoning
          1. Development Ordinances & Design Standards
          2. Development & Zoning Maps
          3. Guidelines and Standards
            1. Design Guidelines
            2. Planning Design Guidelines
          4. Long Range Planning
            1. Annexation Basics
            2. General Plan 2035
            3. Parks & Recreation Master Plan
            4. Parks & Recreation Master Plan Update
          5. Marijuana Facilities
          6. Planned Area Developments (PAD)
          7. Surprise Heritage District
          8. Uniform Video License
          9. Wireless Facilities
          10. Sign Code
          11. Zoning Verification Letter
        6. Sober Living Homes
        7. Meetings, Hearings & Workshops
        8. Municipal Code
        9. Resource
      8. Economic Development
        1. COVID-19 Business & Workforce Resources
        2. Community Profile
        3. About Surprise
        4. Community Jobs
          1. Open Community Jobs
          2. Employers: Submit a Job
            1. Posting Process & Guidelines
            2. Submit a Community Job
            3. Business Licensing Info
          3. City of Surprise Careers
        5. Site Selection
          1. Surprise City Center
          2. Demographics
          3. Incentives
          4. Development Areas
          5. Opportunity Zones
          6. Reports, Forms & Brochures
        6. Cross-Border Healthcare
        7. AZ TechCelerator
        8. Small Business
          1. Small Business Form
          2. Small Business Assistance
          3. Business Licensing
          4. Business FAQs
          5. SizeUp Small Business Tool
        9. SizeUp Small Business Tool
        10. Shop Surprise
        11. Surprise ED Socials
      9. Emergency Management
        1. Emergency Preparedness Tips
        2. 2021 Hazard Mitigation Plan Update
      10. Finance
        1. Citywide Fee Schedule (PDF)
        2. Utility Billing & Rates
          1. Start / Stop Utilities
          2. Utility Annual Prepay Option
          3. Utility Rates Information
        3. Development Impact Fees
        4. Procurement
          1. Surplus Property / Online Auctions
          2. Purchase Order Terms & Conditions
          3. Gifts & Gratuities
          4. Forms / Manuals
        5. Annual Budget / Capital Improvements Plan
        6. It's Your Money
        7. Tax Information
          1. Transaction Privilege Tax
          2. Use Tax
          3. Government Property Lease Excise Tax (GPLET)
        8. Business Licensing
          1. Business License Online Portal
          2. Business License Search
          3. Business License Application & Supplemental Forms
          4. Business License Fees
          5. Business License Resource List
          6. Business License FAQs
          7. Newly Issued Business Licenses List
        9. Bond Information
        10. Reports, Studies & Plans
          1. Annual Budget / Capital Improvement Plan
          2. Annual Comprehensive Financial Report
          3. Annual Expenditure Limitation Report
          4. Annual Report for Impact Fees
          5. Biennial Development Impact Fee Audit
          6. Development Impact Fee Study
          7. Highway User Revenue Fund Report
          8. Investment Reports
          9. Sales & Use Tax Reports
          10. Single Audit Reports
          11. Valley Benchmark Cities Annual Trend Report
        11. Policies, Procedures & Guidelines
          1. Budget Amendment Policies & Procedures (PDF)
          2. Comprehensive Financial Management Policies (PDF)
          3. CFD Policy Guidelines & Application Procedure
          4. City of Surprise Investment Policy (PDF)
          5. City of Surprise Refund Policy (PDF)
          6. External Grant Policy & Application Procedure (PDF
      11. Fire-Medical Department
        1. About Surprise Fire-Medical
          1. History
          2. Fire Stations
          3. Fire-Medical Statistics
          4. Become a Firefighter
          5. Get Involved
        2. Administration
          1. About Chief Espie
          2. CFAI Accreditation
          3. Insurance Services Office Rating (ISO)
          4. Documents & Forms
          5. Public Safety Master Plan
          6. Records Request
          7. Fire User Fees
        3. Operations
          1. Fire Operations
            1. Calling 911
            2. Drone Program
            3. Fire Prevention
              1. Fire Prevention Business Contact Form
              2. Fire Code Amendments
              3. Fire Code Violations for Businesses
              4. Fireworks Use & Sale Information
              5. Prevention Resources
              6. Technical Advisories
          2. Emergency Medical Operations
            1. Ambulance Service
            2. Treat & Refer
              1. About Treat & Refer
              2. Treat & Refer Billing
            3. Lifepak15 Heart Monitors
          3. Training
        4. Community Outreach & Services
          1. Crisis Response
            1. Volunteer Process
          2. Car Seats
          3. Safety Information
          4. Lock Box Program
          5. Ride Along Program
          6. Station Tours & Safety Education Events
            1. Kids Corner
          7. Free Blood Pressure Screening
          8. Opioid Abuse Awareness & Support
          9. Functional Needs Database Form
          10. Vial of Life
        5. Customer Survey
      12. Government Relations
      13. Human Resources
        1. Directory
        2. Benefits
          1. Benefits Open Enrollment
          2. Benefits Forms
          3. Benefit Plan Information
            1. Medical
            2. Pharmacy
            3. Dental
            4. Vision
            5. Flexible Spending Accounts
            6. Group Life Insurance
            7. Additional Life Insurance
            8. Employee Assistance Program (EAP)
            9. Paid Medical Leave
            10. Aflac Supplemental Insurance
          4. Careers
          5. Compensation
          6. Employee Discounts
          7. Enroll or Change Benefits
            1. Domestic Partner Benefits
            2. Eligible Dependent
            3. Qualified Life Events
          8. Retirement Plans (ASRS & PSPRS)
            1. 457 Deferred Compensation Plans
            2. 401(a) Deferred Compensation Plan
          9. Paid Time Off / Compensation
            1. Observed Holidays
            2. Other Paid Leave
            3. Longevity / Cost-of-Living Pay
          10. Separating Service
          11. Substance Abuse Assistance
        3. Careers
          1. Equal Employment Opportunities
          2. Job Openings
          3. Fire-Medical Recruiting
          4. Police Recruiting
          5. SERVICE in Surprise
        4. Compensation
        5. Craig Tiger Act
        6. Employee Policy Manual
        7. Employee Self-Service
        8. E-Verify
        9. Perform (PE)
        10. Volunteer
      14. Human Service & Community Vitality
        1. COVID-19 Community Care Resources
        2. Senior Services
          1. Fair Housing
          2. We Care Automated Call System
        3. Social Services
          1. Opioid Abuse Awareness & Support
        4. Surprise Resource Center
          1. Community Action Program (CAP)
          2. S.O.S. Program
          3. West Valley Veteran Success Center
        5. Housing & Community Services
          1. Community Mediation
          2. Community Outreach
            1. Block Party Trailer
            2. Surprise Day of Service
          3. Education
            1. HOA Classes
            2. Financial Fitness Classes
            3. City Academy
          4. Housing Programs
            1. Heritage at Surprise Affordable Housing Project
            2. Housing Rehabilitation Programs
            3. Tenant-Based Rental Assistance
            4. Multigenerational Community Resource Center
          5. Fair Housing
          6. Grant Programs
            1. CAPER
            2. Community Development Block Grants (CDBG)
            3. Consolidated Plan
            4. Community Outreach Program
            5. Fair Housing / Analysis of Impediments
            6. Neighborhood Grant Program
            7. Neighborhood Stabilization Program
            8. Youth Employment Program
          7. Volunteer
          8. Resources for Homeowners Associations (HOAs)
            1. Resources for HOAs from Water Resource Management
            2. Water Conservation Allotment
            3. Water Conservation Tips for HOAs
            4. Housing & Community Services Programs for HOAs
            5. HOA Community Contacts
        6. Multigenerational Community Resource Center
        7. Homeless Services
        8. Dementia-Friendly Surprise
        9. Public Disability Information
          1. Disability Advisory Commission
          2. Give Feedback to Businesses
          3. Emergency Preparedness
          4. Deaf, Late-Deaf & Hard-of-Hearing Programs
          5. Useful Links
          6. People-First Language Proclamation
          7. Accessibility Statement
          8. Fair Housing
        10. City of Surprise Public Transportation
        11. MLK Day of Celebration
        12. Care & Share Expo
        13. SciTech Festival
        14. Volunteer & Internship Opportunities
        15. Directory
        16. Social Media
        17. Youth Services
          1. Surprise Youth Services on Facebook
          2. Surprise Youth Justice Project
          3. Summer Youth Internship Program
        18. Veteran Resources
      15. Information Technology
      16. Marketing & Communications
        1. SurpriseTV
        2. Surprise Progress Magazine
        3. Telephone Directory
        4. National Community Survey
          1. 2018 National Citizen Survey
          2. 2015 National Citizen Survey
          3. 2012 National Citizen Survey
          4. 2010 National Citizen Survey
        5. Privacy Policy
      17. Police Department
        1. About Surprise Police
          1. About Police Chief Piña
          2. CALEA Accreditation
          3. Structure
          4. Policing Plan
        2. Commendations & Complaints
        3. Awareness Campaigns
          1. Safe Trading Online Transactions
          2. Hot Cars Can Kill
          3. Lock it or Lose it
          4. Opioid Abuse Awareness & Support
          5. Road Safety
            1. Know the Speed Limit
          6. Drive Wise, Surprise
        4. Public Safety Master Plan
        5. Victim Services
          1. Victim Assistance Resources
        6. Programs & Services
          1. Animal Care & Control
            1. External Resources
            2. Animal Care & Control Staff
            3. Be a Responsible Pet Owner
            4. Coyotes
          2. Dog Walker Watch
          3. Explorers Program
          4. Fingerprinting
          5. Hiring an Off-Duty Officer
          6. Impounded Vehicle
          7. Neighborhood Watch
          8. Motorcycle Safety Class
          9. Risk Assessment Program
          10. Ride-Along
          11. Prescription Drug Drop-Off
          12. Senior Safety
            1. We Care
          13. Vacation Watch
          14. Unclaimed Property
        7. Forms & Applications
        8. Records Requests
        9. Statistics & Maps
        10. Police Department Policies
        11. Get Involved
          1. Citizen Patrol
          2. Explorers Program
          3. Neighborhood Watch
          4. Ride-Along
        12. Join the Team
        13. Our Partners
          1. 100 Club
          2. Amber Alert
          3. National Center for Missing & Exploited Children
          4. Drug Free AZ
          5. Students Against Destructive Decisions (SADD)
          6. Silent Witness Program
          7. Arizona Humane Society
          8. Arizona Laws & Statutes
          9. Safety Belt Laws in AZ
          10. FBI
          11. Homeland Security
          12. TheftAZ
          13. Special Olympics Arizona
        14. Sex Offender Information
        15. Report a Crime Online
      18. Parks & Recreation
        1. Parks & Recreation Calendar
        2. Special Events
        3. Parks & Recreation Advisory Commission
        4. Online Registration
        5. Recreation Times
        6. Adaptive Recreation
          1. Buddy Sports
          2. Buddy Volunteer / Coach
          3. Special Olympics
          4. Classes & Events
          5. DreamCatcher Park
        7. Aquatics
          1. Pool Hours and Fees
          2. Swim Lessons
          3. Aqua Aerobics
          4. Online Registration
          5. USA Swim Team
          6. Swim & Dive Teams
          7. Pool Rentals & Parties
          8. Lifeguard / Swim Instructor Training
          9. Adaptive Aquatic Programs
        8. Break Camps
        9. Parks & Facilities
          1. Surprise Community Park Upgrade
          2. Dog Parks
          3. Libraries
          4. Municipal Pools
          5. Park Rules & Regulations
          6. Recreation Centers
          7. Surprise Stadium
          8. Tennis & Pickleball Courts
        10. Special Interest Classes
        11. Sports Programs
          1. Youth Sports
            1. Sports Camps & Classes
            2. Tee-Ball, Baseball & Softball
            3. Youth Basketball
            4. Youth Flag Football
            5. Youth Kickball
            6. Youth Soccer League
            7. Youth Tennis
            8. Youth Volleyball
            9. Youth Esports
          2. Adult Sports
            1. Adult Basketball
            2. Adult Kickball
            3. Adult Co-Ed Volleyball
            4. Adult Flag Football
            5. Adult Softball
            6. Adult Tennis
            7. Free Agent List
          3. Open Gym
          4. Tennis & Racquet Complex
          5. Surprise Recreation Campus Field Map (PDF)
          6. Online Registration
        12. Tennis & Racquet Complex
          1. Tennis Lessons
          2. Pickleball Lessons
          3. Racquetball Lessons
          4. Tennis & Racquetball Memberships
        13. Tot Time
        14. Surprise Sundancers
        15. Youth & Teen Programs
          1. City Court Academy
          2. Early Civic Engagement Initiatives
          3. Police Explorers
          4. Sierra Montana Recreation Center
          5. Mayor's Literacy Challenge
          6. Surprise Youth Council
          7. Teen Volunteer Program
          8. Youth Scholarship Packet
          9. Youth Sports
      19. Public Works
        1. Request a Service
        2. Monsoon Safety
        3. Trash & Recycling
          1. Keep It Beautiful, Surprise!
          2. Online Service Request
          3. Collection Schedule
          4. Recycling
          5. Collection Tips
          6. Cleanup Events
          7. Household Hazardous Waste
          8. Bulk Trash Information
          9. Suspend Collection Service
          10. Roll Off Services
          11. Other Services
        4. Engineering
          1. Engineering Development Standards
          2. Land Survey Division
            1. Geodetic Survey Control Map
          3. Civil Plan Review, Permitting & Fee Information
          4. Civil Engineering Inspections Division
          5. Adopt-A-Street
          6. Street Light Improvement District (SLID)
            1. SLID Application
          7. Helpful Links
      20. Sports & Tourism
        1. Explore Surprise
        2. Spring Training in Surprise
        3. Special Events
        4. Surprise Tourism Fund
        5. Surprise Stadium
        6. Tennis & Racquet Complex
      21. Transportation
        1. About the Transportation Division
        2. Adopt-A-Street
        3. Barricade Permit Procedures
        4. City Wide Traffic Count
        5. Road Closures & Traffic Restrictions
        6. City of Surprise Public Transportation
          1. Public Transit Program
            1. Surprise Park & Ride
            2. Valley Metro Bus Service
            3. Valley Metro Service Information
          2. Surprise Park & Ride
          3. Valley Metro Commute Solutions
          4. Metro Area Biking Paths
          5. ADA Complaint Procedures
        7. Studies, Projects & Reports
          1. Intelligent Transportation Systems Strategic Plan
          2. I-11 & Intermountain West Corridor Study
          3. MAG 2019 Transportation Survey
          4. Transportation Capital Improvement Projects
        8. Street Maintenance
          1. Pavement Preservation Program
        9. Other Agency Resources
          1. ADOT
          2. MCDOT
        10. Helpful Information
        11. Civil Engineering Links
        12. Transit Feasibility Study
        13. Restricted Parking Zones
        14. Safe Routes to School
        15. SATV Pilot Program
      22. Water Resource Management
        1. Utility Billing & Rates
          1. Start / Stop Utilities
          2. Utility Annual Prepay Option
          3. Utility Rates Information
        2. Drinking Water
          1. Advanced Water Meter Project
          2. Drinking Water Quality Reports
          3. Find your Drinking Water Provider
          4. Arsenic in Drinking Water
        3. Drought Resiliency & Preparedness
        4. Water Conservation
          1. Resources for Educators
          2. Conservation for Kids
          3. Water Conservation Links
          4. Water Saving Plant Guide
          5. Landscape Watering Guidelines
          6. Resources for HOAs
          7. Xeriscape Demonstration Garden
        5. Recycled Water
          1. The Purple Recycled Water packet
          2. Regulatory Links
        6. Wastewater
          1. Be G.R.O.S.S.
            1. Fat, Oil, Grease (FOG)
          2. Dental Effluent Guidelines
          3. Pool Maintenance
          4. Pretreatment
            1. Residential Pretreatment
            2. Commercial Pretreatment
            3. Industrial Pretreatment
            4. Inspections
          5. Recycled Water
          6. Recharge
          7. Sewer Blockage Information (PDF)
          8. Water FAQs
        7. Stormwater
          1. Stormwater Management Program
          2. Pollution Prevention for Home Owners
          3. Pollution Prevention for Business
          4. Construction Site Requirements
          5. Report a Problem
          6. Storm Water Structures
          7. Stormwater Utility
          8. Pool Maintenance
        8. Cross-Connection / Backflow
          1. Backflow Prevention Owner Information
          2. Dye Testing Procedures
          3. Backflow Assembly Testers
        9. Standards & Applications
        10. Water & Wastewater Guidelines
        11. Water Policies
        12. Resources for HOAs
          1. Water Conservation Allotment
          2. Water Conservation Tips for HOAs
          3. Housing & Community Services Programs for HOAs
        13. Water Master Plans
        14. Water FAQs
        15. Got a Question / Issue?
    7. Staff Directory
      1. Arts, Culture & Library Staff
      2. City Attorney Staff
      3. City Clerk Staff
      4. City Court Staff
      5. City Manager Staff
      6. Community Development Staff
      7. Economic Development Staff
      8. Finance Staff
      9. Fire-Medical Staff
      10. Government Relations Staff
      11. Human Resources Staff
      12. Human Service & Community Vitality Staff
      13. Information Technology Staff
      14. Marketing & Communications Staff
      15. Parks & Recreation Staff
      16. Police Staff
      17. Public Works Staff
      18. Sports & Tourism Staff
      19. Transportation Staff
      20. Water Resource Management Staff
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  4. Residents

    1. Service / Utility Finder (My Surprise Address)
      1. Service Requests (My Surprise App)
    2. Trash & Recycling Information
      1. Trash & Recycling
      2. Trash & Recycling Collection Schedule
      3. Drop-off Recycling
      4. Bulk Trash Pickup
      5. Residential Waste Cleanup Events
      6. Household Hazardous Waste
      7. Prescription Drug Drop-Off
      8. Trash / Recycle Can Replacement
    3. Water
      1. Utility Billing
      2. Start / Stop Utilities
      3. Drinking Water
      4. Wastewater
      5. Stormwater
      6. Water Conservation Programs
    4. Code Enforcement (Submit a violation)
    5. Court
      1. City Court
      2. Make a Court Payment
      3. Court Records
      4. Court Forms
      5. Defensive Driving Program
    6. Neighborhood Resources
      1. Block Party Information
      2. HOA Community Contacts
    7. Assistance Programs
      1. Surprise Resource Center
      2. Housing Repair & Purchase Assistance
      3. Rent & Utility Assistance
    8. Police & Fire-Medical
      1. Fire-Medical Department
      2. Police Department
      3. Fingerprinting
      4. Vacation Watch
      5. Neighborhood Watch
      6. Animal Control
      7. Car Seat Inspections
    9. Flood Protection & Resources
      1. Free Sandbags / Monsoon Safety
      2. Preparedness Tips
    10. Arts, Culture & Library
      1. Arts & Culture
      2. Libraries
    11. Parks, Recreation & Classes
      1. Parks & Recreation
      2. Parks & Facilities
      3. Aquatics
      4. Tennis & Racquet Complex
      5. Adaptive Recreation
      6. Sports
      7. Register for Sports & Classes
    12. Transportation Resources
      1. Transportation & Traffic Engineering
      2. Traffic Restrictions
      3. Public Transit
      4. Pavement Preservation
    13. News & Information
      1. City News
      2. City Event
      3. Email Notifications
      4. Progress Magazine
      5. Social Media
      6. Surprise TV
    14. Disability Information & Resources
    15. Senior Services
    16. Veteran Resources
    17. Youth & Teen Programs
    18. Passport Services
    19. Volunteer
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  5. Business

    1. Bid Opportunities
    2. Business Licensing
    3. City Code
    4. Data Services
    5. Economic Development Services
      1. AZ TechCelerator - Business Incubator
      2. Economic Development Department
      3. Community Profile
      4. Site Selection
      5. Small Business
    6. Permits & Inspections
      1. Community Development Department
      2. Building permits
      3. Temporary Use / Special Event Permit
      4. Building Inspections & Plan Review
    7. Planning & Zoning
      1. Development Ordinances & Design Standards
      2. General Plan
      3. Maps
      4. Zoning Verification Letter
    8. Tax Information
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  6. How Do I...

    1. Apply For
      1. Board Positions
      2. Building Permits
      3. Business Licenses
      4. Employment
      5. Passports
    2. Contact
      1. Departments & Staff
      2. Useful Organizations
    3. Engage
      1. Contact My Council Member
      2. Get City Email News / Newsletters
      3. Follow City Social Media
      4. Watch / Attend a City Council Meeting
      5. Volunteer
    4. Find
      1. Code of Ordinances
      2. Visitor Information
      3. My Trash / Recycling Day
    5. Pay
      1. Pay my utility bill
      2. Pay court / traffic fines
    6. Report
      1. Code Violations
      2. City Street, Signal & Light Issue
    7. Sign Up For
      1. Defensive Driving Program
      2. Recreation Classes & Programs
      3. Voter Registration
      4. Day of Service Events
      5. Water Conservation Workshops
      6. Water / Trash Services
    8. Submit
      1. Fine & Restitution Payment
      2. Fraud, Waste & Abuse Reports
      3. Public Comments
      4. Records Requests
    9. City News
    10. City Calendar
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  7. Feature Links

    1. Bond 2023
      1. Arguments For and Against
      2. Official Ballot Language
    2. Public Notices
    3. Decide Surprise
      1. Bond Projects & Status
        1. Public Safety Evidence & Readiness Center
        2. Police Training Facility
        3. Permanent Fire Station 304
        4. Fire Station 308
        5. Land for Future Fire / Police Station & Park
        6. Public Works Operations Facility
        7. Waddell Road
        8. Greenway Road
        9. Litchfield Road
        10. Pavement Preservation Project
      2. Property Tax Costs
      3. Bond Issuance
      4. Bond Procurement & Bids
    4. Census 2020
    5. Surprise City Center
    6. COVID-19
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