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  1. Home

  2. About Surprise

    1. Our Future: General Plan
    2. Welcome to Surprise video
    3. Explore Surprise
    4. Visitor Information
      1. Hotels
      2. Spring Training
      3. Tennis & Racquet Complex
      4. Surprise Aquatic Center
      5. Recreation Campus
      6. White Tank Mountain Regional Park
      7. City Parks
      8. Surprise Women's Heritage Trail
      9. Golf Courses
      10. Arts HQ
      11. Surprise Regional Chamber
    5. Connect/Contact
      1. Get Social With Surprise
      2. HOA Community Contacts
      3. Useful Numbers
    6. Visit City Hall
    7. Special Events
    8. City Limits Map
    9. It's Your Money
    10. Commercial Projects in Surprise
    11. Surprise TV
    12. Arts & Culture
      1. Arts & Culture
      2. Public Art Gallery
      3. Art & Cultural Events
      4. Public Arts Tour Map
      5. Surprise Arts and Culture Master Plan
    13. Shop Surprise
    14. National Citizens Survey
    15. Surprise Women's Heritage Trail
    16. Surprise History Project
    17. Chamber of Commerce
    18. Green Surprise / Sustainability
      1. Sustainable Surprise on Facebook
      2. Air Quality
      3. Hybrid Vehicles
      4. Water Conservation
        1. Environmental Kids
        2. Meet Aquabella
        3. Conservation for Kids
        4. Water Conservation Links
        5. Water Saving Plant Guide
        6. Water Saving Devices
        7. How to set your irrigation timer
        8. Landscape Watering Guidelines
        9. Water Conservation Information
        10. Resources for HOAs
          1. Water Conservation Allotment
          2. Water Conservation Tips for HOAs
          3. Environmental Pollution Management
          4. Neighborhood Services Programs
          5. HOA Community Contacts
        11. Arizona Rinse Smart Program
      5. Rainfall Information
      6. Public Transit
      7. Solar Surprise
      8. LEED Rebates
      9. Recycling
      10. Go Green - Get Involved
      11. Green Tips
      12. Green Links
      13. Community Garden
    ▲ Back to Top

  3. City Departments

    1. City Contact Directory
    2. City Manager
      1. City Manager
      2. City Manager's Budget
      3. City of Surprise Organizational Chart
      4. Internal Auditor
        1. Internal Audit Plans
        2. Internal Audit Reports
        3. Audit Committee
        4. External Quality Control Review
      5. National Citizens Survey
        1. 2015 National Citizen Survey
        2. 2012 National Citizens Survey
        3. 2010 National Citizens Survey
    3. City Attorney
      1. Criminal Division
      2. Victim Services
      3. AZ Open Meeting Law
      4. Municode.com
      5. Agenda
      6. Public Records
    4. City Clerk
      1. 2018 Election
        1. 2018 Campaign Committees
      2. Election News and Results
        1. Find Your Polling Location
        2. Past Election Results
      3. Voter Registration & Outreach
        1. Maricopa County Permanent Early Voter Info
        2. Maricopa County Permanent Early Ballot Form
        3. Maricopa County Early Ballot Form
      4. City Council Information
        1. Meet the Mayor & Council
        2. Meetings, Agenda, Minutes
        3. Council Agenda
        4. Council Minutes
        5. Watch Council Meetings Online
        6. Council Meeting Results
        7. Council Quorum Agenda
        8. Council Meeting Public Comment Form
        9. AZ Open Meeting Law
      5. Council Meeting Public Comment Form
      6. Council Quorum Agenda
      7. Financial Disclosure Statements
      8. Open Meeting Law
      9. City Clerk FAQ's
      10. Request for Public Records
      11. Boards, Commissions & Committees
      12. Municipal Code
      13. Arizona Government
      14. Arizona Records Retention
      15. Surprise History Project
      16. Surprise Women's Heritage Trail
      17. Passport Services
    5. City Court
      1. Court Calendar
      2. Criminal Offenses
      3. Civil Traffic Offenses
      4. File A Motion
      5. Defensive Driving Program
      6. Fines & Restitution
        1. Fines & Restitution Calculator
      7. Jury Duty
      8. Forms & Guides
      9. Records Request
      10. Protection Orders
      11. Victims Rights
      12. City Court FAQs
      13. Teen Court
      14. Resource Links
      15. FARE Payments
    6. Community Development
      1. General Plan 2035
      2. City Council Strategic Plan
      3. Meetings, Hearings and Workshops
      4. Planning & Zoning
        1. General Plan 2035
        2. Planned Area Developments (PAD)
        3. Meetings, Hearings & Workshops
        4. Long Range Planning
          1. Annexation Basics
          2. Demographics
          3. General Plan 2035
          4. Parks and Recreation Master Plan Update
        5. Surprise Heritage District
        6. Development & Zoning Maps
        7. Planning Design Guidelines
        8. Design Guidelines
        9. Medical Marijuana Location Zoning
        10. Parks and Recreation Master Plan
      5. Development Services
        1. Welcome to Development Services
        2. Self-Certification Building Permit Program
        3. Permits
        4. Commercial Project Reports
      6. Building Safety
        1. Building Design Criteria
        2. Currently Adopted Building Codes
        3. Ask a Building Code Question
        4. Inspections & Plan Review
      7. Code Enforcement
        1. Sign Code Update
        2. Fireworks Safety
        3. Neighborhood Complaints
        4. Solicitation Ordinance
        5. Rental Accountability Ordinance
        6. Municipal Code
      8. Municipal Code
      9. TUP/Special Event Permit
      10. TUP/Donation Bin Permit
    7. Community & Recreation Services
      1. Community & Recreation Calendar
      2. CRS Advisory Commission
      3. Online Registration
      4. Recreation Times
      5. Adaptive Recreation
        1. Adaptive Recreation Policies and Procedures
        2. DreamCatcher Park
      6. Aquatics
        1. Surprise Aquatic Center
        2. Hollyhock Pool
        3. Swim Lessons
        4. Aqua Aerobics
        5. Online Registration
        6. USA Swim Team
        7. Swim and Dive Teams
        8. Special Pool Events
        9. Pool Rentals and Birthday Parties
        10. Adaptive Recreation Programs
      7. Recreation Day Camp
      8. Break Camps
      9. Parks & Facilities
        1. Library
        2. Tennis & Racquet Complex
        3. Surprise Aquatic Center
        4. Hollyhock Pool
        5. Surprise Stadium
      10. Special Events
      11. Special Interest Classes
      12. Sports Programs
        1. Youth Sports
          1. Sports Camps and Clinics
          2. Tee-Ball, Baseball & Softball
            1. West Valley Babe Ruth League
          3. Youth Basketball
          4. Youth Flag Football
          5. Youth Kickball
          6. Youth Soccer League
          7. Youth Sports Tournaments
          8. Youth Tennis
          9. Youth Volleyball
        2. Adult Sports
          1. Adult Baseball
          2. Adult Basketball
          3. Adult Co-Ed Kickball
          4. Adult CO-ED Indoor Volleyball
          5. Adult Flag Football
          6. Adult Soccer
          7. Adult Softball
          8. Adult Tennis
          9. Free Agent List
        3. Open Gym
        4. Tennis & Racquet Complex
        5. Surprise Recreation Campus Field Map
        6. Online Registration
      13. Surprise Sundancers
      14. Youth & Teen Programs
        1. Events & Activities
        2. Court Explorers
        3. Police Explorers
        4. Sierra Montana Recreation Center
        5. Surprise Teen Programs on facebook
        6. Surprise Youth Council
        7. Youth Employment Program
        8. Youth Sports
      15. Tot Time
    8. Economic Development
      1. Community Jobs
        1. Job Seekers: View Jobs
          1. Job Seeker Info
          2. City of Surprise Careers
          3. Surprise Regional Chamber Job Fairs
          4. Employers - Submit a Job
          5. Community Jobs home page
        2. Employers: Submit a Job
          1. Posting Process & Guidelines
          2. Business Licensing Info
          3. Job Seekers
          4. Employers: Submit a Job
          5. Community Jobs home page
        3. Job Seeker Info
        4. City of Surprise Careers
        5. Testimonials
      2. Community Profile
      3. Cross-Border Healthcare
      4. Site Selection
        1. Demographics
        2. Incentives
        3. Development Areas
        4. Reports, Forms and Brochures
        5. Business FAQ
      5. Small Business
        1. Business Licensing
        2. Business FAQ
      6. AZ TechCelerator
      7. Our Team
    9. Finance
      1. User Fees
      2. Utility Billing & Rates
        1. Utility Annual Prepay Option
        2. Utilities Rates Info
      3. Development Impact Fees
      4. Procurement
        1. Vendor Self Service
        2. Formal Bids/ Proposals
        3. Informal Bids/ Proposals
        4. Surplus Property / Online Auctions
        5. PO Terms & Conditions
        6. Gifts & Gratuities
        7. Procurement Links
        8. Forms/ Manuals
          1. W-9 Form
          2. ACH Vendor Form
          3. Business License Application
      5. Annual Budget / Capital Improvements Plan
        1. Past Budgets
      6. It's YOUR Money
        1. Annual Budget & CIP
      7. Tax Information
        1. Property Tax Information
        2. Transaction Privilege Tax
          1. Transaction Privilege Tax Links
          2. Transaction Privilege Tax (Sales Tax) FAQ
        3. Use Tax
        4. GPLET
      8. Business Licensing
        1. Business Licensing Home Page
        2. Business License Online Portal
        3. Property Management/Commercial Rental Application
        4. Sexually Oriented, Tattoo & Massage Application
        5. All Other Business Types Application
        6. Business License Fees
        7. Business License Resource List
        8. Business License FAQs
        9. Newly Issued Business Licenses list
      9. Bond Information
      10. Reports, Studies and Plans
        1. Annual Budget/Capital Improvement Plan
        2. Annual Expenditure Limitation Report
        3. Annual Report for Impact Fees
        4. Biennial Development Impact Fee Audit
        5. Comprehensive Annual Financial Report
        6. Development Impact Fee Study
        7. Highway User Revenue Fund Report
        8. Investment Report
        9. Monthly Financial Reports
        10. Sales & Use Tax Reports
        11. Single Audit Reports
        12. Utility Rate Study
      11. Policies, Procedures & Guidelines
        1. Comprehensive Financial Management Policies
        2. CFD Policy Guidelines & Application Procedure
        3. City of Surprise Investment Policy
        4. City of Surprise Refund Policy
    10. Fire-Medical Department
      1. About Surprise Fire
        1. History of Surprise Fire
      2. Administration
        1. Chief Abbott's Message
        2. Fire User Fees
        3. ISO Rating
      3. Become a Firefighter
      4. Contact Surprise Fire
      5. Crisis Response
        1. How does the CR Program work?
        2. Volunteer Process
        3. Statistics
        4. Crisis Response Contact Information
      6. Emergency Medical Services
        1. Ambulance Service
          1. About
          2. Billing
          3. FAQ
        2. Treat & Refer
          1. About Treat & Refer
          2. Treat & Refer Billing
          3. Treat & Refer FAQ
        3. HALO
        4. Lifepak15 Heart Monitors
        5. Related Links
      7. Emergency Management
        1. Emergency Preparedness
        2. 2015 Hazard Mitigation Plan Update
      8. Fire Code Violations for Businesses
      9. Fire Prevention
        1. Fire Code Amendments
        2. Fireworks Use and Sale Info
        3. Prevention Resources
      10. Fire Stations
        1. Fire Stations Map
        2. Request for Public Education Event
        3. Schedule a Ride Along
      11. Fireworks Use & Sale Info
      12. Get Involved
      13. ISO Rating (Insurance Services Office)
      14. Opioid Abuse Awareness & Support
      15. Public Safety Master Plan
      16. Record & Forms
      17. Safety Education
        1. Kids Corner
        2. Community Outreach
          1. Car Seat Program
          2. Lock Box Program
          3. Smoke Detector Program
          4. Ride Along Program
          5. Free Blood Pressure Screening
          6. Request for Public Education Event
      18. Surprise Fire Divisions
        1. Safety Education
        2. Fire Prevention
        3. Emergency Services
          1. Calling 9-1-1
        4. Training
          1. Ladder Task Manual
    11. Government & Community Partnerships
      1. Congressional Representatives
      2. State Representatives
      3. Legislative Agendas
      4. Useful Links
      5. Government & Community Partnership Contacts
    12. Human Resources
      1. Benefits
        1. Paid Time Off
          1. Observed Holidays
          2. Other Paid Leave
        2. Employer Provided Benefits
          1. Medical Plan Information
          2. Dental Plan Information
          3. Vision Plan Information
          4. Group Life Insurance
          5. Post Employment Health Plan
          6. Employee Assistance Program (EAP)
          7. Longevity / Cost of Living Pay
          8. Paid Medical Leave
        3. Benefits Information
          1. Provider Contacts
          2. Payroll Calendar
          3. Benefits Costs
          4. Benefits Forms
          5. Benefits FAQ
        4. Retirement Plans
          1. Deferred Compensation 457 Plans
          2. Deferred Compensation 401(a) Plan
          3. Retirement Plans
        5. Optional / Additional Benefits
          1. Domestic Partner Benefits
          2. Voluntary Life Insurance
          3. Flexible Spending Account
          4. Supplemental Insurance
          5. Arizona Advance Directive
          6. Credit Union
          7. VPI Pet Insurance
          8. Childcare Referral Services
          9. Employee Discount Services
        6. Compliance
          1. Qualifying Events
        7. Careers
        8. Compensation
      2. Careers
        1. Police Recruiting
        2. Equal Employment Opportunity
      3. Compensation
        1. Benefits
        2. Careers
        3. Job Descriptions
      4. Employee Policy Manual
      5. Employee Self Service (ESS)
      6. Perform (PE) Goal Management System
      7. Volunteer
    13. Human Service & Community Vitality
      1. MLK Day of Celebration
      2. Department Contacts
      3. Neighborhood Services
        1. Community Outreach
          1. Block Party Trailer
          2. Surprise Day of Service
          3. Safety Day
          4. Mediation Program
        2. Education
          1. HOA Academy
          2. Financial Fitness Classes
          3. HOA Connection
          4. Mediation Program
          5. Business Academy
          6. City Academy
        3. Housing Programs
        4. Fair Housing
        5. Grant Programs
          1. CAPER FY2016-17
          2. CDBG Public Service Grants
          3. Consolidated Plan
          4. Community Outreach Program
          5. Fair Housing / Analysis of Impediments
          6. Neighborhood Grant Program
          7. Youth Employment Program
            1. Other Grant Programs
        6. Contact Neighborhood Services
        7. Volunteer
        8. Resources for HOAs
          1. Water Conservation Allotment
          2. Water Conservation Tips for HOAs
          3. Environmental Pollution Management
          4. Neighborhood Services Programs
          5. HOA Community Contacts
        9. HOA Community Contacts
      4. Public Disability Information
        1. Disability Advisory Commission
        2. Give Feedback to Businesses
        3. Emergency Preparedness
        4. Deaf, Late-deaf & Hard-of-Hearing Programs
        5. Watch Disability Awareness Videos
        6. Useful Links
        7. People First Language Proclamation
        8. Accessibility Statement
        9. Fair Housing
        10. Disability Info Home
      5. Senior Services
        1. Senior Center Menu
        2. Senior Center Activities Calendar
        3. Senior Center Newsletter
        4. Location Map
        5. Fair Housing
        6. We Care Automated Call System
      6. Surprise Resource Center
        1. Community Action Program (CAP)
        2. Veteran Job Club
      7. Social Services
        1. Social Services Referrals
        2. Opioid Abuse Awareness & Support
      8. HSCV Facebook
      9. Volunteer & Internship Opportunities
    14. Information Technology
    15. Marketing & Communications
      1. SurpriseTV
      2. Surprise Progress
      3. Telephone Directory
      4. National Citizen Surveys
        1. 2015 National Citizen Survey
        2. 2012 National Citizens Survey
        3. 2010 National Citizens Survey
      5. Privacy Policy
    16. Police Department
      1. About Surprise Police
        1. About Police Chief Young
        2. CALEA Accreditation
        3. Structure
        4. Policing Plan 2016-2018
        5. Mission, Vision, Values
        6. 2016 Annual Report
      2. Commendations & Complaints
      3. Laws & Ordinances
        1. False Alarm Ordinance
        2. Shannon's Law
        3. Second Hand Sales Ordinance
      4. Awareness Campaigns
        1. Safe Trading Online Transactions
        2. Hot cars can kill
        3. Lock it or Lose it
        4. Opioid Abuse Awareness & Support
        5. Road Safety
          1. Sharing the Road: Safety Tips & Laws
          2. Road Rage
          3. Know how School Zones Work
          4. Know the speed limit
          5. Use the phone while driving
          6. Drowsy Driving
          7. Eat While Driving
          8. Distracted Driving
          9. Watch for Traffic Signs
          10. Avoid anger while driving
          11. Flashing Lights and Siren
          12. Driver Inattention
        6. Drive Wise, Surprise
      5. Contact Surprise Police
      6. PD News Archives
      7. Public Safety Master Plan
      8. Victim Services
        1. Victim Assistance Resources
      9. Programs and Services
        1. Animal Care and Control
          1. Animal Bites
          2. Pet Safety Tips
          3. Animal Care and Control FAQs
          4. It's the Law!
          5. Animal Care and Control Links
          6. Animal Care and Control Staff
          7. Be a Responsible Pet Owner
          8. Coyotes
        2. Crime Free Multi-Housing
        3. Dog Walker Watch
        4. Explorers Program
        5. Fingerprinting
        6. Hiring an Off Duty Officer
        7. Impound Vehicle
        8. Neighborhood Watch
        9. Risk Assessment Program
        10. Ride-Along
        11. RX Drug Drop-off
        12. Senior Safety
          1. We Care
        13. Vacation Watch
      10. Forms & Applications
      11. Records Requests
      12. Statistics and Maps
        1. Crime Definitions
        2. Neighborhood Crime Maps
        3. Part 1 Crime Stats
        4. Street Speed Limit Map
      13. Police Department Policies
      14. Get Involved
        1. Citizen Patrol
        2. Explorers Program
      15. Join the Team
        1. Recruitment
        2. Recruitment Information Packet
        3. Public Safety Veteran Recruitment Policies
        4. Apply online
      16. Our Partners
        1. 100 Club
        2. Amber Alert
        3. NCMEC
        4. Sex Offender Info
        5. Drug Free AZ
        6. SADD
        7. Silent Witness Program
        8. Arizona Humane Society
        9. Arizona Laws and Statutes
        10. Safety Belt Laws in AZ
        11. FBI
        12. Homeland Security
        13. TheftAZ
        14. Special Olympics Arizona
      17. Sex Offender Info
    17. Public Works
      1. Request a Service
      2. Monsoon Safety
      3. Trash & Recycling
        1. Download Collection Schedule
        2. Download Holiday Collection Schedule
        3. Online Service Request
        4. Collection Schedule
        5. Curbside Recycling
        6. Collection Tips
        7. Recycling Drop-Off Locations
        8. Clean-up Events
        9. Household Hazardous Waste
        10. Bulk Trash Information
        11. Suspend Collection Service
        12. Other Services
        13. FAQ
      4. Engineering Development Services
        1. Engineering Development Standards
          1. Engineering Development Standards Updates
        2. Land Survey
          1. Geodetic Survey Control Map
        3. Plan Review and Permitting Application Packet
        4. Civil Engineering Inspections Division
        5. Adopt-A-Street
        6. Fee Schedule
        7. Street Light Improvement District (SLID)
          1. SLID Application
          2. SLID FAQ
          3. Majority SLID Petition
        8. Transportation & Traffic
          1. Bell Road Improvements
          2. Street Maintenance
          3. Transportation Studies
          4. Road Closures
          5. Traffic Alerts
          6. ADOT
          7. MCDOT
        9. Helpful Links
        10. Contact Us
      5. Transportation & Traffic Engineering
        1. About Transportation Division
        2. Adopt-A-Street Program
        3. Barricade Permit Procedures
        4. Bell & Grand Interchange Improvements
        5. City Wide Traffic Count
        6. Road Closures & Traffic Restrictions
        7. Northwest Valley Public Transit
          1. Northwest Valley Public Transit
            1. Customer Service Contacts
            2. Surprise Park and Ride
            3. Valley Metro Bus Service
          2. Surprise Park and Ride
          3. Valley Metro Commute Solutions
          4. Metro Area Biking Paths
        8. Studies, Projects & Reports
          1. Bell & Grand Interchange Improvements
            1. Bell & Grand Driving Patterns
          2. Bullard Avenue Task Force
          3. Intelligent Transportation Systems Strategic Plan
          4. I-11 & Intermountain West Corridor Study
          5. Street Speed Limit Map
          6. Transportation Capital Improvement Projects
          7. Northwest Valley Local Transit System Study
        9. Street Maintenance
          1. Pavement Preservation Program
        10. Other Agency Resources
          1. ADOT
          2. MCDOT
        11. Helpful Information
        12. Civil Engineering Links
        13. Register for Traffic Alerts
        14. Bullard Avenue Task Force
        15. Transit Feasibility Study
        16. Restricted Parking Zones
    18. Sports & Tourism
      1. Spring Training in Surprise
      2. Surprise Stadium
      3. Special Events
      4. Tennis & Racquet Complex
    19. Water Resource Management
      1. Utility Billing & Rates
        1. Utility Annual Prepay Option
        2. Utilities Rates Info
      2. Drinking Water
        1. Drinking Water Quality Reports
        2. Find your Drinking Water Provider
        3. Arsenic in Drinking Water
          1. Drinking Water Quality Reports
          2. Other Drinking Water Resources
        4. How to Read Your Water Meter
        5. City of Surprise Water Rates
        6. Water Conservation
        7. Drinking Water Resources
        8. Water FAQs
      3. Wastewater
        1. Sewer Blockage Information
        2. Reclaimed Water
        3. Water FAQs
        4. Recharge
        5. Pretreatment Resources
          1. Commercial Pretreatment
          2. Industrial Pretreatment
            1. Dental Effluent Guidelines
          3. Residential Pretreatment
          4. Inspections
      4. Reclaimed Water
        1. The Purple Reclaimed Water packet
        2. Non-Potable Water Use Application
        3. Non-Potable Water Use Agreement
        4. Regulatory Links
      5. Stormwater
        1. Stormwater Management Program
        2. Pollution Prevention for Home Owners
        3. Pollution Prevention for Business
        4. Construction Site Requirements
        5. Report a Problem
        6. Storm Water Structures
        7. Stormwater Utility
      6. Cross-Connection/Backflow
        1. Backflow Prevention Owner Information
        2. Dye Testing Procedures
        3. Backflow Assembly Testers
      7. Standards & Applications
        1. Swimming Pool Backwash Standards
        2. Construction Water Guidelines & Application
        3. Non-Potable Water User Agreement
        4. Application for Use of Non-Potable Water
        5. Water Meter Request Application
        6. Dry Well Maintenance
      8. Water & Wastewater Facility Guidelines
      9. Resources for HOAs
        1. Water Conservation Allotment
        2. Water Conservation Tips for HOAs
        3. Stormwater Pollution Management for HOAs
        4. Neighborhood Services Programs for HOAs
      10. Water Master Plans
        1. 2008 Water Infrastructure Master Plan
        2. 2008 Water Resources Master Plan
      11. Water FAQs
      12. Got a Question or Issue?
      13. Calendar Photo Contest
    ▲ Back to Top

  4. Mayor & Council

    1. State of the City
    2. Meetings, Agendas & Minutes
      1. Council Meeting Agenda, Video & Minutes
      2. Council Quorum Agenda
      3. Council Subcommittees Agenda & Minutes
      4. Watch "Council Conversations" Shows
      5. Council Meeting Public Comment Form
    3. City Council Strategic Plan
    4. Mayor Sharon Wolcott
    5. District 1 - Roland F. Winters Jr.
    6. District 2 - Nancy Hayden
    7. District 3 - Patrick Duffy
    8. District 4 - Vice Mayor Ken Remley
    9. District 5 - Skip Hall
    10. District 6 - Todd Tande
    11. Council Expenditure Reports
    12. Council District Maps
    13. Ask a Question
    14. Council Policies & Procedures Manual
    15. Council Subcommittees/Working Groups
    16. Boards & Commissions
      1. Welcome
      2. Audit Committee
      3. Arts & Cultural Advisory Commission
      4. Board of Trustees
      5. Capital Improvement Exploratory Committee
        1. Transportation Proposal
        2. Public Safety Proposal - Exhibit A
        3. Parks & Recreation Proposal
      6. Community & Recreation Advisory Commission
      7. Disability Advisory Commission
      8. Honoring an Exceptional Leader Task Force
      9. Judicial Selection Advisory Commission
      10. Marley Park CFD
      11. Municipal Property Corporation Board
      12. Personnel Appeals Board
      13. Planning & Zoning Commission
      14. Tourism Advisory Commission
      15. Vacancies & Application Process Information
    17. AZ Open Meeting Law
    18. Municipal Code
    ▲ Back to Top

  5. Services

    1. Resident Services
      1. My Surprise Address
      2. Trash & Recycling
        1. Trash Recycling Collection Schedule
        2. Bulk Trash Pickup
        3. Residential Waste Clean-up Events
        4. Household Hazardous Waste
        5. Prescription Drug Drop-off
        6. Trash/Recycle Can Replacement
      3. Water
        1. Utility Billing
        2. Drinking Water
        3. Wastewater
        4. Stormwater
      4. Court
        1. Court Payments
        2. Court Records
        3. Court Forms
        4. Defensive Driving Program
      5. Neighborhood Resources
        1. Block Party Information
        2. Code violation
        3. HOA Community Contacts
        4. Request a Service / 222-CARE
        5. Service/Repair Requests
      6. Police & Fire-Medical
        1. Fire-Medical Homepage
        2. Police Homepage
        3. Fingerprinting
        4. Vacation Watch
        5. Neighborhood Watch
        6. Animal Control
        7. Car Seat Inspections
      7. Flood Protection & Emergency Resources
        1. Emergency Alert System
        2. Free sandbags/monsoon safety
        3. Preparedness Tips
        4. Special Needs Database
      8. Events & Meetings
        1. City Calendar
        2. City Facility Request
        3. Special Events
      9. Library, Arts and Cultural
        1. Arts & Culture
        2. Libraries
      10. Parks, Recreation and Classes
        1. Parks & Facilities
        2. Aquatics
        3. Tennis
        4. Adaptive Recreation
        5. Sports
      11. Transportation Resources
        1. Traffic Restrictions
        2. Public Transit
        3. Pavement Preservation
      12. Youth & Teen Programs
      13. Senior Services
        1. Surprise Senior Center
      14. Passport Services
        1. Passport applications/photos
      15. Housing & Utility Assistance
        1. Housing repair & purchase assistance
        2. Rent & Utility Assistance
      16. News & Information
        1. Press Releases
        2. Surprise 11 TV
        3. Email Notifications
        4. Social Media
    2. Business Services
      1. Business Licensing
        1. Licensing
      2. Permits & Inspections
        1. Building permits
        2. Temporary Use/Special Event Permit
        3. Building Inspections & Plan Review
      3. Business Development
        1. Business Assistance
        2. AZ TechCelerator - Business Incubator
      4. Economic Development Services
      5. Vendor Self Service
    ▲ Back to Top

  6. How Do I...

    1. Engage
      1. Get city news updates
      2. Contact my Council Member
      3. Watch a City Council Meeting
      4. Volunteer
    2. Apply
      1. View city job postings
      2. Apply for a business license
      3. Apply for a building permit
      4. Apply for a special use permit
      5. Apply for rent/utility assistance
      6. City Faclity Request Form
    3. Report
      1. Report a code violation
      2. Report a problem with streets, signals, lights or
      3. Report a crime
    4. Dispose
      1. Find my trash/recycling day
      2. Get rid of large trash
      3. Dispose of household hazardous waste
      4. Drop off unwanted prescription medicine
    5. Pay
      1. Pay my water bill
      2. Pay court/traffic fines
    6. Research
      1. Look up city ordinances
      2. File a records request
    7. Sign up
      1. Schedule a block party
      2. Have my car seat installed/inspected
      3. Register for sports/rec classes
      4. Arrange for Public Transit
    8. Learn About
      1. View road closures/ restrictions
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  7. Home Links

    1. Decide Surprise
      1. Bond Projects & Status
        1. Public Safety Evidence & Readiness Center
        2. Police Training Facility
        3. Permanent Fire Station 304
        4. Fire Station 308
        5. Land for Future Fire/PD Station & Park
        6. Public Works Operations Facility
        7. Waddell Road
        8. Greenway Road
        9. Litchfield Road
        10. Pavement Preservation Project
      2. Property Tax Costs
      3. Projects Map
      4. Bond Procurement & Bids
    2. Circle City Water Company Purchase & Acquisition
    3. SciTech Festival
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