Customer Service & Utility Billing  
Directions

16000 N. Civic Center Plaza
Surprise, AZ 85374

623.222.1900

623.222.1901


Link: Customer Service & Utility Billing Information

TTY: 844.278.1427

Pay Your Utility Bill Online

In-person payments:
City Cashier Window
Monday-Friday, 8 a.m. – 5 p.m.
16000 N. Civic Center Plaza
Surprise, AZ 85379

Mail payments to:
City of Surprise
PO Box 29078
Phoenix, AZ 85038