Community Development Department

The Surprise Community Development Department strives to provide the very best level of service related to planning, permitting and building safety elements within the City of Surprise. It is the charge of this department to ensure responsible planning within the current and future city limits and that new and existing structures are safe for occupancy.

The City of Surprise accepts online submittals for building permits, plan review cases, engineering permits and construction. Please use the Plan Submittal link below to request a Dropbox link for submitting plans (Files should be PDF or Auto CAD format).

Standard Development Review Timelines can be found here .

Guide to the Permitting Process

FAQs are available below.

Plan Submittal

Payment options: mailing in or placing a check in the drop-box located at the north entrance of City Hall, Wires, or ACH. For transactions under $25,000, payments can now be made online (E-Check, Visa, Master Card, Discover, or Amex) using the portal below. For wire transfer information, please contact Craig Dies at All payments, regardless of payment method, must be accompanied by a copy of the invoice or reference the invoice number.

Online Payment Portal

Permits will be issued within three business days of your payment being processed. All submittals that were processed digitally will be e-mailed to the applicant once they have been paid, processed, and approved. The City will not issue permits and plans over the counter that were received digitally. For questions regarding permits, or items pending plan review approval, please contact Development Services at

What We Do

The Community Development Department provides several major services:

  1. Planning & Zoning
  2. Development Services
  3. Building Safety
  4. Code Enforcement

The Planning & Zoning Division’s primary function is to ensure that projects are developed according to government regulations and development agreements.  Long Range Planning is achieved by following the city’s General Plan 2035, which is a blueprint for future development and its impact on future growth and quality of life.

The Development Services Division works to ensure a smooth licensing and permitting process. This division also administers development agreements and creates process improvements for the department.

Building Safety is responsible for processing building permits and plan reviews. This division also conducts building inspections to ensure safety and monitors code compliance of structures located within the city.

Code Enforcement is the neighborhood services arm of the Community Development Department, charged with the health and safety of occupants/residents related to commercial and residential structures. This division also takes the lead role in neighborhood revitalization efforts.

What's New...

Planned Area Developments (PAD) Docs Now Online!
PADs are now online for easy and convenient access.
Visit Planned Area Developments

Self-Certification Program for Building Permits
Another way in which the City of Surprise is committed to enhancing customer service for our building community, while ensuring safety standards remain our number one priority.
Learn about Self-Certification Program benefits