COVID-19 Community Care Resources

This is an overwhelming time for communities around the world as we face the COVID-19 pandemic. If you’re like many others looking for essential resources, support, tips to de-stress and ways to help, you’ve come to the right place! This Community Care Resources page will be updated as more resources for Surprise residents become available.

Surprise Resource Center Services

The Surprise Resource Center is a one-stop-shop for social services. Through strategic partnerships with community-based organizations and government agencies, the center offers Surprise residents connections to services that include everything from rent and utility assistance, employment support, food and nutrition resources, and more.

Public walk-in hours:

Monday & Tuesday: 8 a.m. - 5 p.m.
Wednesday & Thursday: 8 a.m. - 7 p.m.
Friday: 8 a.m. - 12 p.m.

The Surprise Resource Center can be reached at 623.222.1600, or find more information at the Surprise Resource Center, please view the Surprise Resource Center page.

Community Resource Guide

Resource Guide coversThis quick reference guide provides contact information for assistance with food, shelter, homelessness, domestic violence and many other local resources.

English | Spanish

Meal Services 

Emergency Home Delivered Meals

Surprise has partnered with ‘Meals of Joy’ to deliver meals at no cost to seniors aged 62 and over, as well as individuals 55 and over with a disability. This temporary, federally funded program is designed to help vulnerable residents maintain social distancing due to medical vulnerabilities during the COVID-19 pandemic. To request an application, or for questions, please call 623.222.1550 or email neighborhoodservices@surpriseaz.gov.  Learn more…

Senior Center Meal Program 

While all Senior Center programming and events are suspended, meals continue to be served via pick-up and delivery. Senior Center Members are required to register for meals like normal, at least 48 hours in advance by phone at 623-222-1500. Members who have transportation can pick up their scheduled meals at the Surprise Senior Center at noon Monday-Friday. Meals will be delivered to members who do not have transportation. Learn more…

Free Hot Breakfast & Sack Lunch Program – Salvation Army

The Salvation Army in Surprise is offering daily drive thru breakfast pick-up Monday-Friday, 8-9:30 a.m. All seniors, or those who are food insecure, can access meals while supplies last. A sack lunch will also be provided. The Salvation Army is located at 17420 N. Ave of the Arts in Surprise. For more information, please call 623-977-1084

Dysart Unified School District (ages 18 and under)

Free Grab-and-Go breakfast and lunch is provided for the summer, Monday-Thursday, June 1-25. Community members 18 and under can get meals for no cost between 10 a.m. and 12 p.m. at Ashton Ranch Elementary School, El Mirage Elementary School, Kingswood Elementary School, Riverview School, Surprise Elementary School, Willow Canyon. Children must be present to receive meals, per ADE regulations. Learn more…

St. Mary’s Food Bank Alliance Kids Cafe® (ages 18 and under)

The Resource Center has partnered with St. Mary’s Food Bank to provide free lunch meals to children under 18 years of age. Meals are available Monday-Friday, 10:30-11:30 a.m. on a first come, first served basis via a drive-thru model. Children must be present to receive a meal. The Surprise Resource Center is located within the city’s AZ TechCelerator campus at 12425 W. Bell Rd, Bldg. A, Ste. 124. For more information about Kids Cafe® and other programs and services provided at the Surprise Resource Center, call 623.222.1600.

Additional Meal Distributionsazfoodbanks.org 

Food / Household Essential Resources 

Neighbors Helping Neighbors

If you are in need of baby formula, diapers, toilet paper, baby wipes, soap, feminine hygiene products, gloves, cereals or canned meat, the city has partnered with some organizations to connect you to these supplies. You can contact the Salvation Army at 623-977-1084, Radiant Church at 623-975-2662, or the Surprise Resource Center at 623-222-1600 or 12425 W. Bell Rd. Bldg. A, Ste. #124. Donations will be shared on a first come, first served basis. Please call in advance to check on stock. Learn more…

WIC Services - Adelante Healthcare

The Women, Infants & Children (WIC) Program is designed to help keep pregnant and breastfeeding women and their children under age 5 healthy. WIC is a nutrition program that provides nutrition and health education, healthy food and other services free to Arizona families who qualify. WIC services are now available by phone or virtual meetings. Call 1-877-809-5092 ext. 081536 between 8 - 5 p.m.

Free Essentials for Women & Teen Girls

Hope Women’s Center is offering free food, diapers, toiletries (including toilet paper) to women and teen girls. Crisis mentoring, resource referrals and emotional/spiritual support will also be offered. In person hours are Wednesday & Thursday, 11 a.m. -1 p.m. at 12101 NW Grand Ave, El Mirage. Please e-mail jen@hopewomenscenter.org for more information.

St. Vincent De Paul Crisis/Bill Assistance

Our local Society provides support to individuals and families in need of crisis assistance, bill assistance, food boxes, and more. St. Vincent De Paul in Surprise is the St. Clare of Assisi conference. Call 623-975-5617. Learn more…

Special Shopping Hours for Seniors

We’ve compiled a list of local grocery stores that are offering special shopping hours for seniors. Learn more...

Free Cloth Face Masks

 Arizona’s most vulnerable populations, including those ages 65+ can order free cloth masks through Arizona Department of Health Services at www.azhealth.gov/ordermasks.

Stress / Anxiety Resources

Everyone reacts differently to stressful situations like COVID-19. You may feel anxious, angry, sad or overwhelmed. Find ways to reduce your stress to help yourself and the people you care about.

CDC Hotline / Stress & Coping Website

The website offers tips and resources regarding stress and coping during the COVID-19 outbreak.

  • Learn the common signs of stress
  • Make time to unwind and do activities you enjoy
  • Talk with family and friends by phone, text, or email
  • If you or a loved one is feeling overwhelmed, get support 24/7 by calling 1-800-985-5990 or text TalkWithUs to 66746

Learn more...

U.S. Department of Health and Human Services Resources

Arizona Department of Health Services & ASU Center for Mindfulness, Compassion and Resilience

During an outbreak like COVID-19, many are in need of community and connection. ADHS has partnered with the ASU Center for Mindfulness, Compassion and Resilience to share a virtual means of continuing mindfulness practice and support.

Each week, for the foreseeable future, enjoy virtual meditation practices from 12–1 p.m. (AZ time) and written messages for open and free use. Learn more…

Crisis Hotlines & Suicide Prevention:

  • National Suicide Prevention Lifeline: 1-800-273-TALK (8255)
  • National Substance Abuse Use and Disorder Issues Referral and Treatment Hotline: 1-800-662-HELP (4357)
  • Maricopa County Crisis Hotline: 602-222-9444
  • Teen Life Line (phone or text): 602-248-TEEN (8336)
  • Veterans (Be Connected): 1-866-4AZ-VETS (429-8387)

Financial Relief Information for Individuals / Families

The COVID-19 pandemic has brought economic uncertainty to many individuals and families. In response, financial assistance policies have been activated at the national, state and city levels, as well as by business industries. We have compiled various resources available to individuals and families. Learn more…

Child & Family Resources

Northwest Regional Library Curbside Pickup Reserve and pickup books, movies, and more while our libraries are closed. Learn more…

Expect More Arizona Explore a large collection of parent and community learning resources to help with home education. Learn more…

Broadband Internet for Families (Arizona Commerce Authority) Find special offers and options for low-cost (or no cost) fast, reliable internet solutions. Affordable internet can help each of us stay connected to healthcare services, school coursework, and each other at a time when we need them most. Learn more…

Volunteer & Donation Opportunities

If you’re looking to help our Surprise community, here are a few ways to offer support. Thank you for making a difference during this time of need.

Neighbors Helping Neighbors Donation Drive 

You can have a major impact by helping your neighbors! During our current public health crisis, the need of those in our community is increasing. The city of Surprise is asking our residents to donate some critical items like toilet paper, soap, canned meat, and more. Contact the Surprise Resource Center at 623-222-1600 if you’d like to help. Learn more…

Benevilla Seeking Volunteers to Assist Seniors

Thanks to the outpouring of community support, Benevilla has filled it’s volunteer needs. Please check back for updates.

St. Mary’s Food Bank (Surprise) 

Make a big difference in the lives of our neighbors. The food bank is in need of donations (food & money) and volunteers. Please call 602-242-3663 for more information. Learn more…

Valley View Food Bank (Sun City)

Serve those in need with compassion and respect while providing the resources for wholesome nutritious food. The food bank is in need of donations (food & money) and volunteers. Please call 623-933-3358 for more information. Learn more…

Meals of Joy

Surprise has partnered with ‘Meals of Joy’ to deliver meals at no cost to seniors aged 62 and over, as well as individuals 55 and over with a disability. Help deliver hot meals to homes, Monday - Friday in the northwest valley. Please call 623-594-9588 or visit www.mealsofjoy.org. Learn more…

Northwest Valley Connect

Become a volunteer driver or call-center operator for an organization that provides transportation for seniors, veterans, and those with disabilities to doctor’s appointments, grocery stores, and other essential errands. For more information, contact Libby at 623-282-9300 or vcoordinator@northwestvalleyconnect.org. Learn more…

Additional Volunteer Opportunities