Surprise Resource Center
Due to COVID 19 concerns, the Surprise Resource Center is reducing the number of public walk-in hours while maintaining call-in hours to ensure service to the community.
The Surprise Resource Center is a one-stop-shop for social services. Through strategic partnerships with a growing number of community-based organizations and government agencies, the Center offers Surprise residents connections to services that include everything from rent and utility assistance to employment support to food and nutrition resources.
Effective Wednesday, March 25, the public walk-in hours are as follows:
Monday, Tuesday, Wednesday: 9:00 a.m. – 1:00 p.m.
Thursday: 2:00 p.m. – 6:00 p.m.
Friday: 8:00 a.m. – 12:00 p.m.
No CAP services will be reduced due to the modified hours. Service levels will be maintained and staff will continue to assist the community by phone and email for the duration of business hours.
The Surprise Resource Center can be reached by phone weekdays 8 a.m. – 5 p.m. at 623.222.1600.
Community Action Program for Surprise & El Mirage (CAP)
In partnership with Maricopa County, CAP offers qualifying residents rent, mortgage and utility assistance.
Arizona@Work Maricopa County | Access Point
Employment and career assistance includes access to resume assistance, workshops, connections with local companies hiring, a computer lab and printer.
Veteran Employment Assistance
Veteran Employment Representatives from the VA and DES visit the resource center weekly on Tuesdays to offer Veterans, especially those with disabilities, support in their career pathways, job search, resumes and networking.
Job Club for Veterans
Job Club for Veterans aims to help people find meaningful employment through connections and localized services. It includes employment assistance, guest speakers and networking!
Eve’s Place Mobile Advocacy Services
Services are available for victims of domestic/sexual abuse two days per week. Individual appointments and support groups are available for adults and teens.
WIC Services | Adelante Healthcare
The Women, Infants & Children (WIC) Program is designed to help keep pregnant and breastfeeding women and their children under age 5 healthy. WIC is a nutrition program that provides nutrition and health education, healthy food and other services free to Arizona families who qualify.
Helping Families In Need
Provides enrollment services for health insurance programs, access to food and nutrition resources, and referrals to partner agencies. Services include assistance with SNAP, TANF, AHCCCS and navigation of the Affordable Care Act.
Strengthening Working Families Pilot Project
Families receive information and child care services through Head Start, workforce development through federal job-training grants and rent/utility assistance through the CAP. The intent is to bundle federal programs to families in need who qualify.
St. Mary’s Food Bank – The Emergency Food Assistance Program (TEFAP)
In partnership with St. Mary’s Food Bank, emergency food box distributions are available to help eligible low-income individuals and households supplement their nutritional needs.
Food boxes are available weekly, Mondays and Thursdays, between 9 a.m. – 12 p.m.
Valid identification and self-declared income status eligibility is required. Eligible recipients are permitted one food box per individual, or household, per month.
Medicare and Medicaid Support Counseling
Medicare and Medicaid support counseling provided by a certified SHIP (State Health Insurance Assistance Program) counselor is available thanks to a partnership with the Area Agency on Aging.
A certified SHIP counselor is available Tuesdays and Wednesdays, from 9 a.m. to 12 p.m., to answer Medicare and Medicaid questions. Appointments are required and can be made by calling 623.866.4214.