Community Action Program (CAP)

Important InformationThe CAP office is experiencing a high volume of applications for rental and utility assistance. If you have successfully applied online, you will receive updates through email regarding your application. Processing time can take up to 6-8 weeks. Applicants can check the status of their application by logging into their Client Portal account and clicking on "Client Overview" at the top of the screen. A new page will open and provide application, case, and service history information. Your case status will be updated in your Client Portal when we begin processing your application.

The Community Action Program (CAP) is a partnership between Maricopa County, Surprise and El Mirage that provides support services that foster self-sufficiency and stability during unexpected financial crises by providing limited temporary assistance with utility and eviction prevention for qualifying Surprise and El Mirage residents.

Funding is limited and not guaranteed. Must meet eligibility requirements.

Residents can begin the pre-screening process by either of the following:

  1. Residents can complete a pre-screening through the  Maricopa County online portal at: http://hsdclientportal.maricopa.gov
  2. For those needing assistance online, please contact the HOPELINE at 623.222.4673

Documentation needed to be uploaded

  • For Applicant Only: Photo Identification
  • Verification of ALL income received for the most recent 60 days by any household member. For example: Social Security award letter, paystubs, verification of unemployment insurance benefits, pensions, child support checks, DES cash assistance award letter, etc.
  • Proof of COVID Impact (if applicable).  For example: Verification of unemployment during pandemic, letter from employer for loss of income, etc.
  • Current Lease for rental assistance
  • Current or most recent utility bill for electric, gas, and/or water. Please bring the entire statement or bill that shows a full months billing cycle or service for the most recent month.

     ** Additional documentation might be requested depending on funding sources available.

Visit www.surpriseaz.gov/socialservices to view additional resources and programs that are available to support you.

The Resource Center does not discriminate on the basis of race, color, religion, national origin, familial circumstance, sex, disability or age.