Billing

Billing for the ambulance service provided by the City of Surprise is contracted through an independent EMS transport billing company called AMB.

AMB has customer service representatives available to address billing and insurance questions. To contact a customer service representative, please call 844.889.7701.

Please note that the City of Surprise is served by more than one ambulance service and any service provided by a non-City of Surprise ambulance will be billed through the service provider.

Payment Options

By Phone:
1.844.309.7034
Online: https://ipn2.paymentus.com/rotp/csfm
By Mail:
City of Surprise
Department 880109
P.O. Box 29650
Phoenix, AZ 85038-9650

Frequently-asked billing questions and answers: