Human Service & Community Vitality

Important InformationThe CAP office is experiencing a high volume of applications for rental and utility assistance. If you have successfully applied online, you will receive updates through email regarding your application. Processing time can take up to 6-8 weeks. Applicants can check the status of their application by logging into their Client Portal account and clicking on "Client Overview" at the top of the screen. A new page will open and provide application, case, and service history information. Your case status will be updated in your Client Portal when we begin processing your application.
The Surprise Human Service & Community Vitality Department houses the Neighborhood Services Division and Senior Services Division.

The department is designed to strengthen community, non-profits and government partnerships to better serve Surprise residents.