Human Service & Community Vitality

Important InformationThe CAP office is experiencing a high volume of applications for rental and utility assistance. If you have successfully applied online, you will receive updates through email regarding your application. Processing time can take up to 6-8 weeks. Applicants can check the status of their application by logging into their Client Portal account and clicking on "Client Overview" at the top of the screen. A new page will open and provide application, case, and service history information. Your case status will be updated in your Client Portal when we begin processing your application.
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The Surprise Human Service & Community Vitality Department houses the Neighborhood Services Division and Senior Services Division.

The department is designed to strengthen community, non-profits and government partnerships to better serve Surprise residents.