Utility Rates Information

Utility Rate Study


To continue delivering the high quality, health and safety supporting solid waste services Surprise customers expect and deserve while meeting future development demands, the city must periodically adjust utility base rates to sufficiently recover the costs incurred to operate, maintain and provide these services.

After reviewing the city’s solid waste utility services funds balances, city staff is recommending an increase of the base utility rate for this service.

The city reviews the rates and creates five-year structure schedules based on the revenues required to operate utilities and maintain infrastructure while also considering asset replacement and emergency funding needs; the previous Rate Study was conducted in 2014. Economic influences such as increases in operational resources and future growth are also considered when adjusting the rates.

Proposed Rate Schedules:



Option 1

FY2019 Rate 
FY2020 FY2021 FY2022 FY2023 FY2024
$16.96 $22.40 $22.70 $23.00 $23.30 $23.60
Increase of $5.44 $0.30 $0.30 $0.30 $0.30

Option 2

FY2019 Rate 
FY2020 FY2021 FY2022 FY2023 FY2024
$16.96 $20.70 $23.40 $23.50 $23.60 $23.70
Increase of $3.74 $2.70 $0.10 $0.10 $0.10

During the November 6 Regular Council Work Session, Council reached a consensus favoring Option 2.
 

See how we compare to other cities

Bill Comparison 2019 URS

If approved by Council, customers who are serviced by Surprise solid waste will see the new rate beginning July 1, 2019. Wastewater and water utility rates would remain unchanged in fiscal year 2020.

To learn if you are a Surprise solid waste utility customer, visit My Surprise Address.

Rate Study Timeline:


  • December 4, 2018: Public ‘Notice of Intent to Increase Rates’
  • February 5, 2019: Public hearing; Council vote on Rate Study
  • July 1, 2019: If approved, new base rates effective

Council Presentations:




Have questions about the Rate Study? Contact Surprise Public Works Director Mike Gent, Mike.gent@surpriseaz.gov.

FY2014 - FY2019 Utility Rates Background:


On May 17, 2016 Council approved the adoption of a Stormwater Utility to oversee our stormwater infrastructure and provide our citizens and businesses with a managed plan for runoff during heavy rains.

On March 4, 2014 Council approved a 5 year plan which affects residents receiving services from the City of Surprise. This plan does not affect residents who are customers of private water or sanitation companies.

Utility services operate on a cost-recovery basis. The study included a 10-year forecast to ensure
rates match the expected costs of regulatory requirements and the demand for water, wastewater, sanitation and stormwater.

Why a 5-year plan?



Costs can be fairly accurately anticipated over a 5-year period.

The 5-year plan: highlights
  • Does not raise wastewater rates
  • Gradually increases water rates (see table below)
  • Implements a 2% increase July 1, 2018 (FY19) for trash collection (sanitation). This is a 33 cent monthly increase to an average customer.
  • The new rates become effective August 1, 2014, and each July 1 through 2018.
Typical Combined Residential Bill under the 5-Year Plan
(3/4" meter with 9,000 gallons potable)

Utility FY2014 FY2015 FY2016 FY2017 FY2018 FY2019
Sanitation
Wastewater
Water
$16.63
$24.78
$33.79
$16.63
$24.78
$36.58
$16.63
$24.78
$39.60
$16.63
$24.78
$42.87
$16.63
$24.78
$46.41
$16.96
$24.78
$50.24
Total: $75.20 $77.99 $81.01 $84.28 $87.82 $91.98
Mo.Increase
$2.79 $3.02 $3.27 $3.54 $4.16
% Increase
3.71% 3.87% 4.04% 4.20% 4.74%