Privacy Policy

City of Surprise Privacy Policy

www.surpriseaz.gov takes your privacy seriously. We will collect no personally identifiable information about you when you visit our web site or use our services unless you choose to provide that information to us.

City of Surprise is not liable for the accuracy or completeness of any information contained on this web site. Reliance on the accuracy or completeness of the information contained on this web site is at the user's risk. City of Surprise does not endorse the contents of any outside links from this web site nor the contents of any e-mail communication originating or received through this web site or our e-mail system.

Communication through the web site shall not be considered legal notice to the City of Surprise or any of its agencies, employees, or representatives.

City of Surprise is not responsible for any general, special, direct, indirect, incidental or consequential damages that may arise from the use of, or the inability to use, this web site and/or the materials contained therein regardless of the source of the material.

What this Privacy Policy Covers
This Privacy Policy covers City of Surprise treatment of personally identifiable information that is collected when you are on the City of Surprise Web site. This policy does not describe information collection policies on other sites, including those linked to or from www.surpriseaz.gov.

What Type of Information We Collect
City of Surprise does not collect any personally identifiable information about you other than information that you affirmatively choose to submit to us. City of Surprise also automatically collects aggregate information about the use of our site, including which pages are most frequently visited, how many visitors we receive daily, and how long visitors stay on each page.

Third-Party Services
City of Surprise uses the services of CivicPlus to provide the public and administrative portion of the www.surpriseaz.gov, as well as provide maintenance, hosting and support of this Web site.

Third-Party Traffic Analysis
Piwik & Google Analytics are utilized to analyze traffic to this web site. Piwik & Google Analytics do not create individual profiles for visitors. Unlike some tracking services Piwik & Google Analytics do not have a database of individual profiles for each visitor. Piwik & Google Analytics only collect aggregate data.

With Whom We Share Information
We may disclose information about you if we have a good-faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property or safety of the City of Surprise or others.

Changes to this Privacy Policy
City of Surprise may revise and update this Privacy Policy at any time. Your continued usage of www.surpriseaz.gov will mean you accept those changes.

Last Update
This Privacy Policy was last updated on 13 January 2015

Contact Information
Questions or comments regarding this Privacy Policy should be sent by e-mail to info@surpriseaz.gov or by U.S. mail to 16000 N. Civic Center Plaza, Surprise, AZ 85374