Visit City Hall

Welcome to Surprise City Hall. This page is your one-stop source for information about the Surprise Civic Center Complex and the City Hall building.

What is the mailing address for City Hall?
16000 N. Civic Center Plaza
Surprise AZ, 85374

How do I contact someone at City Hall?

View the City Department Directory

Where do I park at City Hall?
A four-level parking garage is conveniently located just west of the new City Hall. Public parking is conveniently located on the first level, south bay, during regular business hours. The public is available to park throughout the garage, except marked reserved spaces, during non-business hours. There are also 24 ADA accessible parking spaces located throughout the parking garage.

City Hall Visitor Information

Where are the Council Chambers in City Hall?
The Council Chambers are located on the first floor, east wing. You will be required to pass through security before entering the chambers, so leave a little extra time if you plan on attending a meeting in the chambers. On meeting nights, you can enter the Council Chambers area through the chamber doors in the east wing of City Hall, just east of the glass archway.

What happens when visitors come to City Hall?
All guests for the second through fourth floors will be required to check in at the first floor reception desk and will receive a Visitors Badge when they arrive to do business at City Hall. If you are arriving for a Council Meeting, Workshop, or any meeting in the Council Chambers, you will be required to pass through security, so please allow extra time for entering the chambers.

What departments are located in City Hall?

  • City Council offices
  • Council Chambers
  • City Manager
  • City Attorney
  • City Clerk
  • Economic Development
  • Finance
  • Human Resources
  • Information Technology
  • Government and Community Partnerships
  • Marketing & Communications
  • Public Works
  • Water Resource Management

*Fire-Medical, Police, City Courts and the Surprise TV Studio are located in the Public Safety Building ( Civic Center Complex Map)
*Parks and Recreation Services and the Sports & Tourism departments are located next to Surprise Stadium, 15960 N. Bullard Avenue.

*Human Service and Community Vitality is located in the Senior Center, 15832 N. Hollyhock Street.

City Hall Complex- Did you know?

  • The four-story 134,000 square foot north building houses city staff and council chambers.
  • The 26,000 square foot, one-story building to the south of City Hall houses Ottawa University's Surprise Campus.
  • The building features natural stone elements to tie into the city’s western backdrop- the White Tank Mountains.
  • The complex includes shaded arcades to protect pedestrians from the harsh summer sun.
  • The all-seasons garden, south of the parking garage, features a variety of plants that will offer vibrant color and texture to the complex all year long.
  • The sidewalk that passes through the garden pays tribute to the site’s past life as Luke’s Aux 3 “Fighter Field.” In fact, it is located in the exact spot of one of the old runways.
  • A portion of the power used at City Hall is generated through solar enhancements.