The Surprise Wastewater System protects our health and environment and meets strict federal and state water quality requirements. Currently, Surprise owns and operates the majority of the wastewater infrastructure within its incorporated boundaries.

Customer Service

• Start or stop your wastewater / sewer service, contact your wastewater provider. Visit My Surprise Address to type in your address and find your wastewater provider.
• For City of Surprise wastewater service rates, see the City of Surprise water and sewer rates document
• To report a problem with the sanitary sewer (overflows, odors, etc.) contact Water Services at 623.222.7000 or send a message online.
• For trash & recycling service, visit the Public Works sanitation page.
• For areas that are do not have a wastewater service provider, contact Maricopa County Environmental Services Department’s On-Site Wastewater Program at 602.506.6616.

Did you know?

The most frequent cause of sewer problems are due to fats, oils and grease being poured down the drain or flushed down toilets. It is recommended that cooking oils and grease be allowed to cool and then disposed of in the garbage. Learn more on the Pretreatment Resources page.