Northwest Valley Public Transit

Valley Metro provides three transportation service models to better serve certified Americans with Disabilities Act (ADA) riders, seniors and income-qualified individuals in the Northwest Valley, and to provide a standardized regional system for riders valley-wide.
ADA:
The Americans with Disabilities Act (ADA) of 1990 requires public transportation agencies to provide paratransit services—which complement regular fixed-route bus service—for individuals who do not have the functional ability to ride public transit buses. Valley Metro Paratransit service provides shared-ride public transportation since there is no fixed-route service within the City of Surprise, at this time. Our residents are encouraged to become certified under the ADA in order to participate in the valley-wide ADA system.

How Do I Become ADA Certified?
If you would like to become certified under the ADA, you can complete the ADA Eligibility application or call Valley Metro at 602.716.2100.

Senior Citizens:

Persons age 65 and over (non-ADA certified).

Income-Qualified General Public:
The city of Surprise has elected to make the Northwest Valley transportation services available to income-qualified general public under very specific conditions. Contact the Human Service and Community Vitality department to see if you are eligible, 623.222.1500.

Service Model Quick Guide

Trip Need:
Recommended Transportation Option:
Take short trips less than 7 miles
RideChoice
Have a subscription trip less than 7 miles Sign up for more than 16 monthly trips and use RideChoice
Infrequent Senior Center Visitor
RideChoice
Visit the Senior Center 3-5 times per week
Senior Center Bus
Longer Northwest trips greater than 7 miles generally outside of Surprise for medical appointments or work
Valley Metro Paratransit
ADA Certified; Take trips for medical appointments and work in Maricopa County within 3/4 mile of bus service
Valley Metro Paratransit

Service Models


  1. Senior Center Bus
  2. Valley Metro Paratransit
  3. RideChoice Taxi Service

Senior Center Bus


Shared ride route with dedicated vehicle for seniors who visit the city’s Senior Center on average 3-5 times per week.

  • Operational Hours: Monday- Friday, 7:30 a.m. to 4:30 p.m.
    Note: The Senior Center Bus is unavailable on city observed holidays
  • Fare: $2 per one way trip
Call 623.222.1515 to learn more about the shared route Senior Center Bus
Please Note: Exact fare is required, drivers cannot make change. Children under 16 must be accompanied by an adult. *Life-Sustaining Medical Trips are trips to dialysis and chemotherapy treatment are available for a subscription service. Please inquire with Valley Metro for establishing a subscription.

Title IV - Notification to the Public