Building Permit Resource Center

  1. City Hall is closed to the public but Development Services remains open by appointment only. Please email to make an appointment.

    Online services are now available for building permits, planning review cases, engineering permits and construction. All plans should be submitted to the City via PDF using the Plan Submittal link below. As a result of COVID-19 and adjustments to the Development Services Processes, please expect delays of up to 5 additional business days in processing submittals. Standard Development Review Timelines can be found here.

    Plan Submittal

    Payment options: mailing in or placing a check in the drop-box located at the north entrance of City Hall, Wires, or ACH. For transactions under $25,000, payments can now be made online (E-Check, Visa, Master Card, Discover, or Amex) using the portal below. For wire transfer information, please contact Craig Dies at All payments, regardless of payment method, must be accompanied by a copy of the invoice or reference the invoice number.

    Online Payment Portal

    Permits will be issued within three business days of your payment being processed. All submittals that were processed digitally will be e-mailed to the applicant once they have been paid, processed, and approved. The City will not issue permits and plans over the counter that were received digitally. For questions regarding permits, or items pending plan review approval, please contact Luis Lopez at

Whether you are a commercial developer or a resident adding a new patio to your home, our team welcomes your business and is at your service.

We offer the following steps to help guide you along the way to ensure a pleasurable experience from plan submittal and review to permitting and final inspection.

NEW! Self-Certification Program for Building Permits

Learn about the benefits of the Self-Certification Program.

Building Permit Guide
Below is a stepped guide for obtaining a building permit in the City of Surprise.
  1. Step 1
  2. Step 2
  3. Step 3
  4. Step 4
  5. Step 5
  6. Step 6
  7. Final Step

Visit The Development Services Center

Visit our Development Services Center, conveniently located in the lobby of City Hall, 16000 N. Civic Center Plaza - map/directions.

Man applys for a permit at services center windowMeet with our customer service representative at our Information Center about your needs and he or she will be able to guide you onto the next appropriate step, which may include a pre-submittal meeting or concept meeting for design services.

Go to step 2