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Q: Who is my water provider?
Q: How do I start / stop my water service?
Q: Who do I call to get my water meter installed?
Q: Who do I call if I think my water meter is reading incorrectly?
Q: Is all water in the City of Surprise chlorinated?
Q: Why does my water taste or smell like chlorine?
Q: Water Conservation Information
Q: Who is my sewer provider?
Q: What do I do if sewage is backing up into my house?
Q: How large is the city’s water system?
Q: Where does our water come from?
Q: Where are the Special Planning Areas (SPA) in Surprise?
Q: How does the "CAGRD" ensure future water supply?
Q: If my home is in the CAGRD, how does it work?
Q: What is McMicken Dam?
Q: What are the regulations that govern the water resources for Surprise?
Q: What is recycled water?
Q: What are the benefits and advantages of recycled water?
Q: What shouldn’t recycled water be used for?
Q: What class of recycled water does Surprise produce and what can it be used for?
Q: Where does Surprise's recycled water go?
Q: Is recycled water safe?
Q: Does recycled water have an odor or does it stain?
Q: What do I need to become an approved/permitted Backflow Tester within the city of Surprise?
Q: Why do I need two test gauges?
Q: Will the Backflow Tester be able to tell the difference between the recycled water devices and the potable water devices?
Q: Where or to whom do we send the backflow test reports?
Q: Do I need to renew my backflow documentation?
Q: If I have any further questions about the Backflow Program, whom can I contact?