Water Resource Management

 
Directions

16000 N Civic Center Plaza
Surprise, AZ 85374

623.222.6000

623.222.7001

Link: Water Resource Management Page

Water Emergency Status Line: 623.222.7222
TTY / VP: 623-222-1002

Hours:
Monday - Friday
8 a.m. - 5 p.m.
Closed on city holidays
Staff
Name Title Email Phone
Lowe, Terry DCM/Water Resource Management Director 623.222.6022
Nunez, Christine Environmental Manager 623.222.7021
Aldava, Reynaldo Wastewater Manager 623.222.7174
Lambert, Lee Water Manager 623.222.7152
De La Garza, Randy Pollution Control Specialist 623.222.7143
Stevens, Fred Water Resource Portfolio Manager 623.222.6023
Peterson, Amy Water Conservation Specialist 623.222.7033
Colter, Monroe Wastewater Infrastructure Manager 623.222.7154

Stormwater 
Directions

11401 N. 136th Ave
Surprise, AZ 85379

623.222.6200

623.222.7102



Office Hours:

Monday - Thursday
6:00 a.m. - 4:30 p.m.

After-Hours:

Call -  623.222.7000

Cross-Connection/Backflow 
Directions

16000 N. Civic Center Plaza
Surprise, AZ 85374

Surprise, AZ 85374

623.222.6000

623.222.7001


Water Emergency Status Line:
623.222.7222
TTY / VP: 623.222.1002

Hours:
Monday - Friday
8 a.m. - 5 p.m.
Closed on city holidays

Customer Service & Utility Billing  
Directions

16000 N. Civic Center Plaza
Surprise, AZ 85374

623.222.1900

623.222.1901


Link: Customer Service & Utility Billing Information

TTY: 844.278.1427

Pay Your Utility Bill Online

In-person payments:
City Cashier Window
Monday-Friday, 8 a.m. – 5 p.m.
16000 N. Civic Center Plaza
Surprise, AZ 85379

Mail payments to:
City of Surprise
PO Box 29078
Phoenix, AZ 85038