How does Treat and Refer billing work?

The City of Surprise has contracted with an independent EMS billing company to manage fee recovery/billing. The company, AMB, is required to adhere to stringent rules concerning patient confidentiality, professionalism, and courtesy in the administration of the EMS transport and Treat and Refer billing program.

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Q: What are the charges for Treat and Refer?
Q: How does Treat and Refer billing work?
Q: How will insurance information be obtained?
Q: I am a city resident and I do not have insurance of any kind. Will I receive Treat and Refer Service?
Q: Who will I call if I have a billing or insurance problem?
Q: If an out-of-city fire department responds into the City and provides EMS service, is treat and refer an option and what billing policy applies?