I was driving and I am the owner of the vehicle. How do I get my vehicle back?
You may apply for a Post-Storage hearing to attempt to have the vehicle released before the 30-day impound period elapses. At that hearing you must explain why you believe the vehicle should be released early. The vehicle will be released before the completion of the 30-day impound period if any of the following are proven by you:

  • Your driver’s license is now valid

  • Your driver’s license is valid with an Ignition Interlock device restriction AND a certified Ignition Interlock device has been installed in the vehicle

  • The vehicle was stolen at the time of incident AND you provide a copy of a stolen vehicle report from a law enforcement agency supporting your claim

  • Your spouse agrees to take possession of the vehicle AND agrees to not let any unauthorized drivers operate the vehicle for a period of one year.

Effective May 1, 2015, the Surprise Police Department’s 30-day Impound Hearings will be conducted by appointment only.

New schedule:

Monday: 8:00 am to 4:00 pm
Tuesday: 8:00 am to 12:00 pm
Wednesday: 1:00 pm to 5:00 pm
Thursday: 1:00 pm to 5:00 pm
Friday: No appointments

Please call the 30-day Vehicle Impound Coordinator at (623) 222-4333 and schedule an appointment.

After 30 days pass the vehicle will be released to you if you provide proof the vehicle is currently registered AND one of the following:


  • A valid driver’s license

  • An authorized agent* with a valid driver’s license

  • Your valid driver’s license with an Ignition Interlock device restriction AND a certified Ignition Interlock device has been installed in the vehicle

*An authorized agent is defined as anyone the owner of the vehicle authorizes to take custody of the vehicle from the impound lot on his/her behalf.

Show All Answers

Q: Why was my vehicle impounded?
Q: How long will my vehicle be impounded for?
Q: How do I get my vehicle back and how much will it cost?
Q: If I am not able to get my vehicle back can I get personal items out of the vehicle?
Q: I was driving and I am the owner of the vehicle. How do I get my vehicle back?
Q: I am the owner of the vehicle but someone else was driving. How do I get my vehicle back?
Q: I am an owner of the vehicle but another owner of the vehicle was driving. How do I get my vehicle back?
Q: To whom can the vehicle be returned?
Q: What will happen if I cannot claim my vehicle?
Q: How do I request a Post Storage hearing?
Q: How long does it take to have a Post Storage hearing scheduled?
Q: Is there a charge to have a Post Storage hearing?
Q: Do I need to have a Post Storage hearing?
Q: Do I need an attorney for the hearing?
Q: Can I bring an attorney for the hearing?
Q: Can an attorney or other person represent me at the hearing in my absence?
Q: How do I get my vehicle back after the 30 day impound period?
Q: How do I get a release authorization?
Q: Who is responsible for the administration fee?
Q: How do I pay the administration fee?
Q: Who is responsible for the towing and storage fees?
Q: How do I pay the towing and storage fees?
Q: If I am granted early release at a Post Storage hearing are the fees waived as well?
Q: I cannot afford to pay the towing and storage fees. Now what?
Q: If there is a lien on my vehicle and I cannot afford the charges what do I do?
Q: Can I still get the car back if I purchased the vehicle but have not yet transferred the title into my name?