How does billing work?

The City of Surprise has contracted with an independent EMS transport billing company to manage fee recovery. The company, AMB is required to adhere to stringent rules concerning patient confidentiality, professionalism, and courtesy in the administration of the EMS transport billing program. All patients, residents and non-residents will also be billed for balances due accordingly.

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Q: What are the charges for EMS transport?
Q: How does billing work?
Q: How will insurance information be obtained?
Q: I am a City resident and I do not have insurance of any kind. Will I receive a bill?
Q: Will the billing company send uncollected transport fees to a collection agency?
Q: Who will I call if I have a billing or insurance problem?
Q: If an out-of-City ambulance responds into the City and provides EMS transport, what billing policy applies?