Today In Surprise

City of Surprise News

Posted on: July 2, 2020

Census takers to begin visiting homes in August; Respond now and avoid the knock

Census Doorbell

The 2020 Census is currently underway, and just over 66 percent of households in Surprise have responded to the survey. In August, U.S. Census Bureau workers will begin visiting homes to interview households that have not yet responded to the 2020 Census.

There is still time to complete the survey before a Census taker comes to your door. The survey only takes about 10 minutes, is safe and secure, and can be completed in one of three ways:

•   Online:
•   By Phone: English: 844-330-2020 / Spanish: 844-468-2020
•   By Mail: Mail back the paper questionnaire that was sent to your home in March or April (not all homes received a paper questionnaire)

If a household has not responded to the Census, workers may need to knock on doors to speak with residents. The Census interviewers will work efficiently with minimal disruption to residents and each interview will take approximately 10 minutes. Census workers have completed thorough background checks and have taken an oath to protect all Census information.

The Census counts everyone in the United States every 10 years, from urban and rural communities to RV Parks and campgrounds. A complete count is critical for the future of Surprise – information collected from the Census guides the distribution of more than $675 billion to states annually and in turn our community. The Census also helps us plan critical infrastructure like roads and hospitals and will determine our congressional representation and local political boundaries.

As 2020 Census takers work in our community, please allow any needed access to these individuals to complete the local count. In these times, we understand it’s important to be cautious when interacting with others to protect the public health of our community. All Census workers are provided with personal protective equipment (PPE) to protect your health and theirs, and have been trained to practice physical distancing.

All Census takers have official ID badges that include their name, photograph, a U.S. Department of Commerce watermark, and an expiration date.

The Census Bureau has begun making follow-up calls to some households that have already completed the 2020 Census. The goal is to make sure everyone in a household was counted, and to validate information provided when they completed the Census questionnaire. If the household does not answer a call, agents will leave a voicemail with a 12-digit ID as a reference number.

Please remember that the Census Bureau will NEVER ask for: social security numbers, bank information, donations or credit card information. If fraud is suspected, call 1-800-923-8282 to speak with a local Census Bureau representative.

Here’s a look at the adjusted 2020 Census schedule:

  • July 1 – September 3: Census takers will work with administrators at colleges, senior centers, prisons, and other facilities that house large groups of people.
  • August 11 – October 31: Census takers will interview homes that haven’t responded to the 2020 Census and conduct some follow-up calls to validate information.
  • December: The Census Bureau will deliver apportionment counts to the President and Congress as required by law.
  • March 31, 2021: By this date, the Census Bureau will send redistricting counts to the states. This information is used to redraw legislative districts based on population changes.

For details on upcoming Census Bureau operations, please visit:

Responding to the Census is our civic duty. Rest assured, the U.S. Census Bureau is required by law to protect your information and is not permitted to publicly release your responses in a way that could identify anyone. Federal law protects your privacy and keeps your answers confidential. 

For more information about why the 2020 Census matters to our community, visit

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