Today In Surprise

City of Surprise News

Posted on: May 18, 2020

Surprise Introduces Phased COVID-19 Reopening Plan


With Governor Ducey’s stay home order lifted, and in the spirit of his recent “Stay Healthy, Return Smarter, Return Stronger” Executive Order, the City of Surprise has prepared a phased reopening plan. 

Each phase will consider the current guidance being provided at the federal and state levels and is subject to change based on that guidance. 

The reopening and reinstitution of programs and services must also be financially feasible following anticipated revenue losses due to COVID-19, so we will be looking closely at budget as we approach each phase.  

"We know that COVID-19 will negatively impact our revenues, particularly in April and May,” says City Manager Michael Frazier. “This reopening plan allows us the flexibility to reopen some programs and amenities when we are sure we can afford to do so, while also following public health and state guidelines." 

In all phases of reopening, special consideration will be given to increased sanitation, health safety protocols and CDC guidelines.   

The following facilities have already reopened, as previously announced on May 13. These reopenings fall under Phase 1 of the plan:

  • Pickleball Courts, with modifications to observe physical distancing recommendations
  • Dog Parks
  • Tennis Center, with modifications to observe physical distancing recommendations
  • Surprise Resource Center resumes regular hours, by appointment only

Here are some highlights of Phases 2-4, which have not yet been activated and are subject to change based on current health guidelines and budget considerations. Exact dates of activation are not yet known. Additionally, limited usage and hours may apply:

  • Phase 2:
    • Opening of City Hall for public access, tentatively scheduled for June 1 with additional health and safety protocols in place. (More detailed information on this will be released closer to June 1)
    • Resume cost-neutral recreation programs that also ensure physical distancing such as club swim practices, water aerobics and lap swim
    • Opening of sand volleyball courts and skatepark
  • Phase 3 (When guidance allows for increased group assembly numbers):
    • Return public attendance access to City Council and other public meetings 
    • Opening of recreation amenities and programs, such as playgrounds, basketball courts, ramada rentals, splash pads, reduced hours at the city’s three public libraries, modified recreation and special interest classes to limit group size
    • Hosting small community events where physical distancing can be achieved
  • Phase 4 (When public gathering attendance limitations and the gathering of vulnerable population guidelines are fully lifted or significantly modified):
    • Large venue gatherings such as recreational programs or City and/or third party events 
    • Block Party program resumes
    • Aquatic Center and Hollyhock Pool open swim resume
    • Senior Center reopens

The full City of Surprise COVID-19 Reopening Plan is available at or directly, here:

The health and safety of our community is extremely important to us, and we ask that you be a partner in helping us to return safely. Please stay home if you are sick and follow all CDC guidelines to protect yourself from illness. 

We are all in this together, Surprise!

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