Today In Surprise

City of Surprise News

Posted on: May 7, 2020

Surprise to open some recreation amenities May 15

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In anticipation of Governor Doug Ducey’s “Stay Home, Stay Healthy, Stay Connected” Executive Order expiring May 15, the city of Surprise is preparing to reopen select recreational amenities that allow for appropriate physical distancing, including tennis courts, pickleball courts and dog parks.

The city of Surprise is maintaining all other facility and amenity closures and program cancelations until further notice for health and safety reasons, as well as to mitigate the financial impacts of COVID-19 to the city’s budget.

Here are the latest updates:

  • Surprise Tennis and Racquet Complex will reopen May 15. This is for open play only and by reservation only. Residents may call 48 hours in advance to reserve a court and non-residents 24 hours in advance. Classes and programs continue to be canceled until further notice. To make a reservation, please call 623.222.2400. Hours are 7-11 a.m. and 5-9 p.m. Monday - Friday and 7-11 a.m. on Saturday and Sunday. Retail and concession areas will remain closed. Please follow posted signage at the facility, continue to follow all CDC guidelines and practice physical distancing. Check our website at for more information and USTA recommendations on play.
  • Pickleball courts at Surprise Community Park will reopen May 15. Park hours are 6 a.m. – 10 p.m. Please follow posted signage, continue to follow all CDC guidelines
    and practice physical distancing. Check our website at for more information and USAPA recommendations on play.
  • Dog parks will reopen May 15. Park hours are 6 a.m. – 10 p.m. Please follow posted signage, continue to follow all CDC guidelines
    and practice physical distancing.
  • Surprise parks, walking paths and open space remain open to the public; and fishing is allowed at the Surprise Community Park Lake. Please continue to follow all CDC guidelines
    and practice physical distancing.
  • Some park amenities remain closed until further notice, including: playground equipment, splash pads, basketball courts, and skate park.
  • Most city facilities continue to be closed to the public until further notice. City business will continue to be conducted. Core services remain unaffected, including fire-medical, police, trash, water and other essential city services.

    • The following city facilities remain closed to the public for walk-in services:

      City Hall (including service counters for: City Clerk, Cashier, Development Services)
      Fire Administration
      AZ TechCelerator
      Senior Center (meal delivery and pick-up will continue)
      Parks & Recreation Offices
      Aquatic Center & Hollyhock Pool
      Countryside Recreation Center
      Sierra Montana Recreation Center
      Villanueva Recreation Center

    • Doors remain open at the following facilities, but with suspended or limited services so as to reduce public walk-in traffic:

      Police Department
      Fire Stations (non-emergency visits are prohibited)
      City Court
      Surprise Resource Center – Will resume normal operating hours on May 15. Hours will be: Monday & Tuesday 8 a.m. - 5 p.m.; Wednesday & Thursday 8 a.m. - 7 p.m.; Friday 8 a.m. - 12 p.m.

  • City-sponsored events, programs and sports, originally suspended through May 10, are now suspended until further notice. This includes summer camps, youth and adult sports leagues and camps, swim lessons, swim teams, open swim and large gatherings such as the 4th of July Fireworks Celebration.
  • The city’s libraries, operated by Maricopa County Library District (MCLD), also remain closed. MCLD offers online eMedia options, as well as a new curbside pickup program at Northwest Regional Library. Learn more at
  • Public meetings remain closed to public attendance until further notice. To watch live, please visit, the Surprise City Gov Facebook page at Cox channel 11 and Century Link channel 8513 also carry the meetings live. Comments can be made by phone or email. Get the details at
  • The A-frame sign policy temporary amendment remains in effect until the Mayor’s declaration of emergency terminates, which is at a date uncertain at this time. This amendment allows businesses in the city of Surprise to display an A-frame sign along the adjacent roadway or roadway closest to their business subject to certain requirements. Learn more:

The city continues to evaluate the reopening of additional facilities, amenities, programs and services under the most current guidance from the Arizona Department of Health Services, the Governor’s Office, and the Centers for Disease Control and Prevention (CDC). We are also looking to ensure the cost to reopen aligns with our efforts to maintain a balanced city budget amid COVID-19 impacts.

The city has several COVID-19 related webpages available that offer details on the status of city programming, as well as resources for the following:

For information on the COVID-19 virus, please visit for a national perspective, and for Arizona information. 

See press release...
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