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City of Surprise News

Posted on: March 31, 2020

Valley Metro adjusts Express, RAPID bus service schedules due to COVID-19

Route 571 web

Valley Metro has released the following information:

Valley Metro is adjusting the Express and RAPID commuter bus service schedules to operate fewer trips each weekday morning and evening. This is a proactive step to maintain local bus route service for those who fully rely on public transit for critical trips.

“Public transit continues to serve as a lifeline for essential workers in the healthcare, government and social service sectors,” said Scott Smith, Valley Metro CEO. “We are reallocating our skilled workforce of operators, supervisors and maintenance workers to focus on our local bus routes at this time.” Valley Metro has experienced less demand for commuter trips and encourages that only necessary trips be taken to ensure that the U.S. Center for Disease Control’s guidelines, such as 6-foot distancing, are followed.

In summary, until further notice:

  • Express and RAPID commuter bus schedules will be reduced effective April 6.
  • Local bus, circulators and light rail continue to operate on regular schedules; service is being closely monitored and could adjust based on resources.

The following will be the Route 571-Surprise Express schedule beginning April 6. Time points with * symbol are estimated and should not be used to coordinate transfers.


Surprise Park-and-Ride129th Ave & Thunderbird Rd 1st Ave & Van Buren St Adams St & 18th Ave 
5:50 a.m.6:00 a.m.7:04 a.m.*7:13 a.m.*
6:30 a.m.6:30 a.m.7:44 a.m.*7:53 a.m.*


18th Ave & Jefferson StCentral Station 129th Ave & Thunderbird RdSurprise Park-and-Ride
4:08 p.m.4:18 p.m.5:25 p.m.*5:35 p.m.*
5:09 p.m.5:19 p.m.6:26 p.m.*6:36 p.m.*

Valley Metro is committed to the safety and well-being of the community and we are in constant communication with state and federal authorities as we continue to implement their guidance related to COVID-19. We will continue to update our riders and community members on and our social media channels.

About Valley Metro: Valley Metro provides eco-friendly public transit options to residents of greater Phoenix and Maricopa County including the planning and operations of a regional bus system and 28 miles of light rail. In Fiscal Year 2019, total ridership for the system was 64 million passengers. Five high capacity transit extensions are in planning or under construction that will create a 50-mile system by 2030. Valley Metro also offers transit options including alternative transportation programs for seniors and people with disabilities, commuter vanpools, online carpool matching, bus trip mapping, bicycle safety and telework assistance. Two Boards of Directors from 19 local cities, towns and the county set the policy direction for the agency with the intent of advancing the regional public transit system. Get the latest news by following us on Facebook, Instagram and Twitter or visiting

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