Today In Surprise

City of Surprise News

Posted on: January 24, 2018

Say it, Surprise! National Citizens Survey coming soon

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What do you love about living in Surprise? What services do you value most? What can the city do better to improve the quality of life in our hometown?

You can share your thoughts in the 2018 National Citizens Survey (NCS)!

What you tell us in this survey helps to identify priority projects for Surprise and indicates where limited city funding should go in order to provide the services you most desire.

This mailed survey, conducted by the National Research Center of Boulder, Colorado, examines residents’ responses on topics ranging from traffic flow to public safety to senior and youth services.

The scientific survey sample equals 1,500 surveys that will be mailed to homes throughout the city. All survey results are anonymous. The city does not know which addresses have been selected by the third-party surveyor and only receives the aggregate results.

Beginning January 29, postcards will arrive at the selected addresses advising that the survey is on the way. The survey itself, along with a postage-paid return envelope, will arrive February 5. To be sure that selected residents receive their survey, a second survey will be mailed as a follow-up on February 12. Residents who complete and mail the first survey can simply recycle the second one.

Selected households will also receive instructions for how to complete the survey online.

The last NCS the city conducted was in 2015, and 90% of residents indicated they would recommend Surprise as a place to live, a rating that is “much above” surveyed cities of our size. Residents told us Safety, Mobility and the Economy were most important to them.

Respondents said we need to work on improving transportation/transit options, local job choices, education and resident volunteer opportunities.

Since the 2015 survey, the city, in partnership with the Arizona Department of Transportation (ADOT), completed the Bell-Grand Intersection Improvements; Greenway Road was widened; residents passed a General Obligation Bond to fund projects in Public Safety, Transportation and Pavement Preservation; and our Human Service and Community Vitality Department continues to grow volunteer opportunities, most recently hosting nearly 400 volunteers during the city’s 2nd Annual Dr. Martin Luther King Jr. Day of Celebration of Service.

On the education front, Ottawa University opened a campus at City Center; West-MEC’s new northwest valley campus opened last summer and Highland Prep began classes last fall.

Additionally, more than 3,000 new jobs were created in Surprise since our last survey was conducted.

If your household receives a survey, please take the time to complete it and mail it back. By participating, you are helping to make Surprise an even better community!

 Results are expected by early summer and will be shared online at www.surpriseaz.gov.

See press release...
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