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Surprise Police Department Police Department
14250 W. Statler Plaza
Surprise, Arizona 85374
Office 623.222.4000
Fax 623.222.4008
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For Immediate Release Monday, November 18
CONTACT: Sergeant Mike Donovan 
Public Information Officer
623 222-4000

Surprise Police long-distance action saves a woman in Wisconsin

Surprise, AZ (November 18, 2014)… On the night of August 28, 2014 members of the Surprise Police Department took immediate action that likely saved the life of a woman in Wisconsin.

Surprise Victim Advocate volunteer Barbara Jones received a phone call from a distressed female advising that her boyfriend was holding her against her will and that she was in fear for her life.  She said that her boyfriend had assaulted her, held her at gunpoint and was holding her captive in his tractor-trailer truck somewhere in a wooded area of Wisconsin.   The woman who was from Surprise had received the city’s Victim Advocate phone number from a friend prior to this incident.

Ms. Jones quickly provided the information to Sergeant Mark Ortega and together they discovered the caller’s “friend” was a former Surprise Police employee who had contacted the police department previously concerning a friend who was in an abusive relationship.  With that knowledge, Surprise Police Communications Officer Amanda Boyer researched the female’s mobile phone she had used to call Barbara, and determined that the call had been made from Dane County, Wisconsin.  Further research revealed critical information about the boyfriend and the company who owned the truck he drove. Surprise Police notified the Dane County Sheriff’s Department for follow-up.

In the early morning hours of August 29, 2014 Sergeant Ortega received a phone call from The Dane County Sheriff’s Department, advising they had found the truck, rescued the female and had arrested her boyfriend. Dane County investigators noted that it was the Surprise Police Department’s  quick actions and information that allowed them find the truck and initiate the rescue.

The quick actions of Sergeant Ortega, Victim Advocate Jones and Communications Officer Boyer not only saved the woman’s life, but serve as a reminder of how the Surprise Police Department’s commitment to provide extraordinary customer service results in a safe community.