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Surprise Police Department Police Department
14250 W. Statler Plaza
Surprise, Arizona 85374
Office 623.222.4000
Fax 623.222.4008
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For Immediate Release Thursday, August 29, 2013
CONTACT: Sergeant Mike Donovan
Public Information Officer
623 222-4044

City of Surprise considers false alarm fees

SURPRISE, AZ ( August 29, 2013 ) The City of Surprise is considering amendments to its false alarm ordinance. In order to obtain public input on these changes, the Police Department is conducting 3 public meetings about possible alternatives. All three public meetings will be conducted at the Public Safety Auditorium, 14250 W. Statler Plaza, Surprise, Arizona, located east of the main city hall. The times and dates for the hearings are:

  1. Wednesday, Sept. 4th at 1:30 p.m.
  2. Thursday, September 19th at 6 p.m.
  3. Wednesday, September 25th at 6 p.m.

The key items for which the City is seeking input include:

  1. Should the City require alarm owners to obtain an annual permit? If so, is the recommended cost of $10 reasonable?
  2. Should the City require alarm businesses to only call the police department after there is verification of criminal activity at the alarm location? Such verification could come in the form of audio/video surveillance, two zone alarm system activation or on-site in person confirmation such as through a security guard.
  3. Or, should the City require alarm businesses to only call the police department after the company has attempted to contact the alarm owner by making phone calls to at least two different phone numbers?
  4. Is the recommended false alarm fine schedule appropriate in that it only charges beginning with the third false alarm and has many defenses? Fines would be $150 for the 3rd false alarm, $200 for the 4th and $250 for the 5th and subsequent alarms.

The proposed False Alarm Ordinance can be reviewed by visiting the City of Surprise web site at

If you cannot attend one of the hearings and wish to submit input, please contact Harold Brady by phone at (623) 222-1164 or by email at

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