Marketing & Communications

Got questions about Surprise city government? We’ve got answers!

The Marketing & Communications Department communicates the goals and activities of Surprise city government and assists residents and visitors in finding information about the city. We operate the city’s website and Surprise TV. The division also publishes the Surprise Progress quarterly magazine, and Telephone Directory, brochures, advertisements and more. Communications staff also send out news releases and respond to media inquires about city government.

My Surprise App

My Surprise Mobile App is the latest digital tool to make service requests. Download the app to contact us while you are out and about or sign up to receive alerts and service reminders. Download the app...

Website Comm

The City of Surprise Website is a main source of information about Surprise. You'll find links to city departments and the range of city services.


Flying a sUAS/Drone within the City of Surprise requires special Federal Aviation Administration and Luke Air Force Base permissions. Learn more!

Surprise-11 Comm

SurpriseTV is the city-operated cable channel serving the residents of Surprise and the neighboring community of Sun City West. SurpriseTV is available to Cox cable subscribers. View SurpriseTV Online...

Press Release

News Releases provide the latest news about significant issues and events in the city of Surprise. You can sign up for automatic e-mail delivery of Surprise news releases and check our online archives.


Surprise Progress is the Surprise quarterly magazine mailed to each Surprise household. This colorful magazine includes in-depth articles on events, people and issues around the city. Read more...

COS Telephone Directory
Updated yearly, the City of Surprise Directories will help you find telephone contacts and websites for city departments, social services organizations and even other government agencies. The free directories are online at the links below and printed brochures are available at the Surprise City Hall and other city offices.

Resource Directory | Staff Directory | Phone Directory
If you are requesting public records, please note those submissions are handled by the City Clerk. Please fill out a Request for Public Records. For more information about the Public Records Request process contact the City Clerk’s Office at 623.222.1200.