Drinking Water

Drinking Water
If you have a City of Surprise Water Quality question or concern, please call 623.222.6000.


The City of Surprise operates and maintains the water system and billing services for the City’s Water, Sewer and Sanitation utilities. There are 13 additional water service providers in the City’s special planning areas. Use the “To Find Your Water Provider” link below to see who your water provider is.

Customer Service


To start or stop your water, or for questions about your water bill, contact your drinking water provider.

To Find Your Water Provider:
  Questions about your water rates?
To report a service-related problem, contact:

Water Resources Management Department
16000 N. Civic Center Plaza
623.222.6000
Report a problem online
Email Us

Did you know?


The city of Surprise has three available water sources:
  • groundwater
  • reclaimed water
  • Colorado River water (surface water from the Central Arizona Project).
Currently, Surprise relies solely on groundwater for drinking water purposes. We also utilize reclaimed water for agricultural and landscape irrigation and some surface water for irrigation purposes.