Report a Problem

My Surprise Service Request App

Reporting a Storm Water Problem is Now A Lot Easier!

Report problems like:

  • Dumping of chemicals or other substances into storm drains
  • Suspicious dry weather discharges to the storm water system
  • Sediment runoff and track-out from poorly controlled construction sites
  • Leaking vehicles (provide a license plate number)
  • Standing water in retention areas

Submitting a Problem

  • Click on the button below
  • Once the page opens, click on the “Service Requests”.
  • Then click on the map to designate the area of the issue.

Select a report type: Stormwater/Environmental and complete the form.

Submit A Storm Water Problem

Learn more about the My Surprise Service Request App

My Surprise app screenshots

Download the My Surprise App

Get it on Google Play
Download on the iTunes App Store

Polluted storm water can aid in the spread of viruses and diseases; provide a breeding place for mosquitoes and other nuisance insects; and, negatively impact drinking water supplies and plant and wildlife habitats.

To report a problem with mosquitoes or failing septic systems, call the Maricopa County complaint hotline at 602.506.6616.

Visit the City of Surprise Code Enforcement page for more information.