Our Mission

​The City of Surprise Finance Department strives to be a professional, proactive leader, identifying issues and offering innovative solutions while providing high quality customer service.

Value Objectives

Integrity, Accountability and Respect
​We build trust and respect with all stakeholders through responsible stewardship of public resources.

Customer Focused
​We serve or customers by providing accurate, compassionate and approachable manner.

Listen and Communicate
​We strive and understand the needs of our customers so we can provide a timely response in an accurate, complete and respectful manner.

Continuous Improvement of Employees and Services
​We establish an environment which improves us and our services through staff involvement, education and development.