The City of Surprise Finance Department strives to be a professional, proactive leader, identifying issues and offering innovative solutions while providing high quality customer service.
Integrity, Accountability and Respect We build trust and respect with all stakeholders through responsible stewardship of public resources.
Customer Focused We serve or customers by providing accurate, compassionate and approachable manner. Listen and Communicate We strive and understand the needs of our customers so we can provide a timely response in an accurate, complete and respectful manner. Continuous Improvement of Employees and Services We establish an environment which improves us and our services through staff involvement, education and development.