Community Needs Assessment

The city is conducting a Community Needs Assessment with the goal of create a guiding document which can assist in prioritizing plans, initiatives and programs to meet growing or unmet human service needs in our city.

The assessment will measure needs of residents through the collection of data and information from residents, service providers, community leaders, the U.S. Census Bureau and other data sources.

The areas being assessed include: veteran services, youth, seniors/aging, disability/special needs, low-to-moderate income families, poverty, homelessness, all types of violence against individuals and other areas of need.

The Community Needs Assessment is being managed by the city’s Human Service and Community Vitality Department and being administered by I & E Consulting.

The Community Needs Assessment will be used to inform the new City of Surprise Veteran, Disability & Human Service Commission with resident input and data to create a strategic plan.

Community Needs Assessment Purpose

  • To better understand the diverse needs facing the residents of Surprise
  • To evaluate services, resources and opportunities currently in place
  • To identify short-term and long-term needs and opportunities

How to Participate

Community Leader & Provider Forum

Give feedback about gaps, trends, and new ideas at a Community Leaders & Service Provider Forum. This forum is for social service agency representatives, organizational representatives who provide human services for Surprise residents, business members, public / elected officials, faith community members, and anyone providing services for Surprise residents in need. 

Friday, September 27, 2019
9:45 a.m. - 12:00 p.m.
Dysart School District Education Center
Governing Board Room
15802 N Parkview Place, Surprise, AZ 85374

To register, please contact Yvonne Lopez at or 623.222.3239.

Preliminary results of the assessment will be shared for the community to assist in building solutions.

Download the Participation Options Flyer

Quarterly Partner Meeting

Represent your organization in this needs assessment by attending this important meeting. This quarterly partner meeting will be used specifically for this assessment process and representatives will have the opportunity to address community needs, trends and strengths. Thursday, August 15, from 2:30 - 4:30 p.m. in the Surprise City Hall - 1st Floor Community Room, 16000 N Civic Center Plaza. RSVP by sending an email to

Focus Group Discussions For Recipients of Services

Discussion groups for individuals in Surprise who have received human services, or are interested in receiving services. A $10 gas/grocery card is available for participants who pre-register. 

To register for any of the following groups, please email Dr. Zorita at or call (602)517-9688.

Download the Focus Group Discussions Flyer

Open Groups

Friday, August 9, 3:15-4:45 p.m.
Senior Center – Dining Area
15832 N. Hollyhock St., Surprise

Wednesday, August 14, 3:30-5 p.m.
Surprise Resource Center
12425 W. Bell Rd., Ste A-124, Surprise

Thursday, August 15, 12:30-2 p.m.
Surprise Resource Center
12425 W. Bell Rd., Ste A-124, Surprise

Thursday, August 15, 5:30-7 p.m.
Surprise Resource Center
12425 W. Bell Rd., Ste A-124, Surprise


Friday, August 9, 1-2:30 p.m.
Senior Center – Dining Area
15832 N. Hollyhock St., Surprise

Spanish Speaking | Veterans | Domestic Violence

Register for location


Complete a survey in a community or service group guided by one of the assessment team members or request an individual opportunity to complete the survey online by emailing


Interviews, focus groups, surveys and other means of information gathering are already underway. The draft Community Needs Assessment document is expected to be presented to City Council in December 2019.


For more information about the Community Needs Assessment, please contact Deb Perry at or 623.222.1623.