Report Fraud, Waste, and Abuse

The City of Surprise is committed to providing transparent governance. Accurate and ethical actions are at the cornerstone of what we do.

If you suspect any fraudulent, wasteful or abusive practices within your city government, we encourage you to complete the Internal Audit Fraud, Waste, and Abuse Form

 The city’s Internal Auditor will investigate all reports and those that are validated as legitimate accusations will be shared with the Audit Committee and posted in the Annual Internal Audit Activity Report posted on the Internal Auditor’s website.

Fraud, Waste, and Abuse … What are these?

Fraud – An intentional deception that violates a law or the public trust and results in the tangible or intangible personal benefit or the benefit of others. Fraud is the false representation of a matter of fact.

Waste – An intentional or unintentional behavior involving the extravagant, careless expenditure, consumption, mismanagement, or needless use of City funds, property, and personnel. Waste may include incurring unnecessary costs resulting from inefficient or ineffective practices, systems, or controls.

Abuse – Behavior involving the use of City funds or property in an excessive or improper manner which a prudent person would not consider a reasonable and necessary business practice given the facts and circumstances. Abuse is the intentional destruction, diversion, manipulation, misapplication, maltreatment, or misuse of City resources. It is also the extravagant or excessive use of one’s position or authority.

Examples of fraud, waste, and abuse may include:

  • Conflict of interest
  • Contract fraud
  • Embezzlement
  • Falsification of official documents
  • Inappropriate expenditures
  • Personal use of City assets, supplies, or resources
  • Violation of City procurement policies

Any member of the public, vendors, or contractors may complete the Internal Audit Fraud, Waste, and Abuse Form. Anonymous complaints may be sent directly to the Internal Auditor ( Your message may be completely anonymous unless you choose to provide contact information. Although messages are anonymous, please communicate sufficient details so the Internal Auditor may follow-up appropriately.

What is needed to effectively follow-up on your concern:

  • The who, what, when, where, why, how, and how often
  • Factual and timely information
  • Circumstances of the incident
  • Subject(s) involved
  • Dates, times, names, and places

Any individual that submits a form will receive a report based on the findings of the allegation (s). In addition, all reports will be consolidated into an annual report to monitor any potential trends. These will be posted on the Internal Auditor’s website.