Billing for the Treat and Refer service provided by the City of Surprise is contracted through an independent EMS billing company called AMB.
AMB has customer service representatives available to address billing and insurance questions. To contact a customer service representative, please call 844.889.7701.
If you are not satisfied, you may contact the Surprise Fire-Medical Department at 623.222.5054. You can also email the Surprise Fire-Medical Department with questions / concerns at firstname.lastname@example.org
Answers to some frequently-asked billing questions are provided below: