Water FAQs
- Who is my water provider?
- How do I start / stop my water service?
- Who do I call to get my water meter installed?
- Who do I call if I think my water meter is reading incorrectly?
- Is all water in the City of Surprise chlorinated?
- Why does my water taste or smell like chlorine?
- Water Conservation Information
- Who is my sewer provider?
- What do I do if sewage is backing up into my house?
- How large is the city’s water system?
- Where does our water come from?
- Where are the Special Planning Areas (SPA) in Surprise?
- How does the "CAGRD" ensure future water supply?
- If my home is in the CAGRD, how does it work?
- What is McMicken Dam?
- What are the regulations that govern the water resources for Surprise?
- What is recycled water?
- What are the benefits and advantages of recycled water?
- What shouldn’t recycled water be used for?
- What class of recycled water does Surprise produce and what can it be used for?
- Where does Surprise's recycled water go?
- Is recycled water safe?
- Does recycled water have an odor or does it stain?
- What do I need to become an approved/permitted Backflow Tester within the city of Surprise?
- Why do I need two test gauges?
- Will the Backflow Tester be able to tell the difference between the recycled water devices and the potable water devices?
- Where or to whom do we send the backflow test reports?
- Do I need to renew my backflow documentation?
- If I have any further questions about the Backflow Program, whom can I contact?
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