Street Maintenance

Street Sweeping - A Service of Public Works


  • For residential street: once a month.
  • Arterial and Collector Streets: every two weeks.
  • City owned parking facilities: once a month.
  • Responds to sweep material spills: within 24 hours.

Pavement Preservation Program

An annual program in which identified city streets receive appropriate applications to lengthen the lifetime of the street surface. Learn more about the Pavement Preservation Program

Streetlight Repair

All streetlight outage service requests can be made by submitting a service request using our My Surprise Service Request App.

Be prepared to report the pole number. The number is located on the pole, about six feet off the ground and is usually six digits or more.

You can also report a streetlight outage by visiting the APS Outage Center.
Storm & Monsoon Safety Tips

Information and tips for monsoon and storm safety. In the event of weather-related flooding, the Public Works Department provides sand and bags to residents. Click here for storm/monsoon safety tips and sandbag pickup locations.

Sandbag Pickup Locations

The Surprise Public Works Department provides sand and bags free of charge to Surprise residents in the event of flooding.

The sand and bags will be located at the following locations (view map below), following a major rain event, in which flooding may occur:

  • Ashton Ranch Water Supply Facility, 15151 W. Greenway Road
  • AZ TechCelerator, 12425 W. Bell Road
  • Fire Station 302 recycle bin site, 18600 Reems Road
  • Water Well site, 16849 W. Jomax Road

NOTE: Residents are asked to bring their own shovel to fill the bags. Anyone needing assistance should call Public Works at 623.222.6000.

Designated Public Works crews will be on call 24 hours a day during the monsoon and after any major storm events to check for an remove downed trees and debris, clear clogged storm drains and to assist residents in flooded areas.

Report a Problem

For Street Repairs / Sidewalks / Traffic Signal / Signs
Call us: 623.222.6000 or submit a service request online