City Hall is closed to the public but Development Services remains open by appointment only. Please email DevelopmentServices@surpriseaz.gov to make an appointment.

Online services are now available for building permits, planning review cases, engineering permits and construction. All plans should be submitted to the City via PDF using the Plan Submittal link below. As a result of COVID-19 and adjustments to the Development Services Processes, please expect delays of up to 5 additional business days in processing submittals. Standard Development Review Timelines can be found here.

Plan Submittal

Payment options: mailing in or placing a check in the drop-box located at the north entrance of City Hall, Wires, or ACH. For transactions under $25,000, payments can now be made online (E-Check, Visa, Master Card, Discover, or Amex) using the portal below. For wire transfer information, please contact Craig Dies at Craig.Dies@surpriseaz.gov. All payments, regardless of payment method, must be accompanied by a copy of the invoice or reference the invoice number.

Online Payment Portal

Permits will be issued within three business days of your payment being processed. All submittals that were processed digitally will be e-mailed to the applicant once they have been paid, processed, and approved. The City will not issue permits and plans over the counter that were received digitally. For questions regarding permits, or items pending plan review approval, please contact Luis Lopez at Luis.Lopez@surpriseaz.gov.