Your Employee Assistance Program (EAP) provides a wide range of services for all types of personal matters.
What does the EAP provide?
The EAP is available 24 hours/day, seven days /week and provided by KEPRO. The City of Surprise benefit includes up to 8 confidential face-to-face sessions with a licensed, professional EAP counselor in accordance with state and federal laws.
These sessions are confidential, and there is no co-pay.
Summary of Services addressed and resolved by the EAP are:
Alcohol and substance use
Family Caregiving Services
Online Tools and Information
Who can use EAP?
Employees, their spouses and dependent children have access to the Employee Assistance Program 24 hours a day, 7 days a week. If you should need ongoing assistance beyond the EAP, the counselor will work with you to identify the most appropriate provider or community resources.