Employee Assistance Program (EAP)

Your Employee Assistance Program (EAP) provides a wide range of services for all types of personal matters.

What does the EAP provide?

The EAP is available 24 hours/day, seven days /week and provided by SupportLinc. Receive up to eight (8) in-person counseling sessions with a licensed clinician to address issues such as depression, stress, relationship problems, grief, substance abuse, anxiety or other emotional health concerns.

These sessions are confidential, and there is no co-pay.

Summary of Resources available to you and your family are: 

  • Short-term Counseling
  • Free Legal Services
  • Expert Referrals
  • Free Financial Services
  • Web Portal
  • Mobile App

To learn more about the SupportLinc program, view a brief orientation video here.

Who can use EAP?

Full and part time regular employees, their spouse and dependents have access to the Employee Assistance Program 24 hours a day, 7 days a week. If you should need ongoing assistance beyond the EAP, the counselor will work with you to identify the most appropriate provider or community resources.

How do I access EAP services?

Contact HR at 623.222.3532 or Benefits@surpriseaz.gov. If you are connected to the City of Surprise network you can access EAP login information from the Inside Surprise quicklinks.