Animal Care and Control
Animal Care and Control FAQs

I lost my pet. Do you have him?
The Police Department Animal Care and Control Unit will typically transfer dogs to Maricopa County Animal Care and Control within 24 hours. Please contact Surprise Police Department at 623 222-4000 or visit a Maricopa County Animal Care and Control Center.

I found a dog or cat. What do I do?
If you found a dog, please contact the Surprise Police Department at 623 222-4000 or take the dog to a Maricopa County Animal Care and Control Center. Surprise Animal Care and Control does not pick up stray/roaming cats. However, we can provide outside resources that may be able to assist. Give us a call at 623 222-4000.

I found an injured animal. What do I do?
Please contact the Surprise Police Department at 623 222-4000.

My dog bit someone. What do I do?
Please contact the Surprise Police Department at 623 222-4000.

Owners who cannot produce proof of a current rabies vaccination must quarantine their animal at their expense with Maricopa County Animal Care and Control Services, (MCACCS), or a quarantine-approved veterinary hospital.

Owners may confine their animal at their home with the consent of, and in a manner prescribed by, an Animal Control Officer, provided they can show proof of the following within 24 hours.

     • Dogs – license and rabies vaccination
     • Cats – rabies vaccination

I was bit by a dog. What do I do?
Seek medical attention. For serious bites, call 911. Contact the Surprise Police Department at 623 222-4000. Be prepared to identify the animal with details such as breed, color, markings, size and location last seen.

What vaccines does my pet need?
Please see a veterinarian for information on your pet's health and vaccinations. All dogs and cats over the age of three months are required to be vaccinated for rabies.

Do I need to license my cat or dog?
Cats do not need to be licensed but cat owners are encouraged to get a collar and I.D. tag. All dogs over the age of three months are required to be licensed with Maricopa County. Licenses must be renewed annually. Visit the Maricopa County Animal Care and Control's licensing web page for more information.

My neighbor's dog won't stop barking. What do I do?
To report a barking dog, contact the Surprise Police Department at 623 222-4000. An officer will respond to your request. You may also submit a request online. If a barking dog is causing a problem with you and your neighbor, the city of Surprise provides a Mediation Program. The program provides trained volunteers who act as an impartial third party to facilitate discussion between disputing parties and help them to arrive at a mutually satisfying solution. For more information, call 623 222-3242.

I can no longer care for my pet, can I surrender it to you?
If you feel that you have no other choice but to surrender your pet, you may take your pet to a Maricopa County Animal Care and Control Center. There is a fee and the pet owner must be present at the time of surrender.

My pet has died, will you pick it up?
The city of Surprise deceased animal pickup is not for domestic pets. As an option, you may take your deceased pet to a Maricopa County Animal Care and Control Center - click here for hours and location info.


Surprise Police Department
14250 W. Statler Plaza, Suite #103
Surprise, AZ 85374
Phone: 623.222.4000
TDD: 623.222.4004
Fax: 623.222.4001

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Defining Vibrant, Southwest Living
16000 N. Civic Center Plaza   Surprise, AZ 85374   City Hall Hours: Monday - Friday; 8am - 5pm
Phone: 623.222.1000  |  TTY: 623.222.1002  |  Phone Directory
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