Surprise City Departments & Divisions
City Manager

The City Manager is responsible for carrying out the council-created policies, and directing the day-to-day operations of city government.
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The Finance Department reports and assists in the financial management of the city.
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City Clerk

The City Clerk, appointed by the Mayor and Council, serves as the official record’s custodian of the City’s official records, is the city's election coordinator and manages Public Records Requests.
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  Surprise Fire-Medical

Our Mission is to protect and preserve life and property with the highest level of safety, customer service and pride.
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City Court

The Court is a separate branch of city government and a part of the statewide court system.
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  Human Resources

The City of Surprise Human Resources Department prides itself on hiring and retaining the best employees. Find out more...

City Attorney

The City Attorney's Office consists of two divisions. The Civil Division and the Criminal Division. Find out more...

  Human Service & Community Vitality

The Surprise Human Service and Community Vitality Department houses the Neighborhood Services Division, Senior Services Division and Grants Administration.
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Community Development

The Community Development Department oversees the city's development (permit) services, planning reviews, long-range planning, general plan updates and code enforcement.
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  Government and Community Partnerships

Government and Community Partnerships carefully monitors legislative activity at both the state and federal level and works with partner agencies in support of a strong quality of life for residents.
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Community and Recreation Services

Community and Recreation Services includes recreation, adaptive recreation, aquatics, Surprise Recreation Campus, park maintenance, Regional Library, Spring Training and Surprise Tennis and Racquet Complex.
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  Marketing & Communications

Marketing & Communications, a division of the City Manager's Office, communicates the goals and activities of Surprise city government and assists with media inquiries.
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Economic Development

The Surprise Economic Development team is committed to the constant pursuit of attracting quality jobs and business to Surprise and the Greater Phoenix Area. Find out more...


The Surprise Police Department, in partnership with the community, is committed to providing fair and equal treatment, while improving the quality of life through maintaining a safe community.
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Water Resource Management

The Water Resource Management Department includes management of water and wastewater utilities, water-related capital improvement projects, as well as oversight of the Environmental Division focused on regulatory compliance and planning for our water future. 
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  Public Works

The divisions within Public Works provide efficient, economical sanitation, engineering development and street maintenance services to Surprise. The Transportation Division focuses on growing and maintaining transportation infrastructure built for today and the future.
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City of Surprise
Surprise City Hall
16000 N. Civic Center Plaza
Surprise, AZ  85374-9002
Phone: 623.222.1000
Fax: 623.222.1001
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Official Seal of Surprise, AZ
16000 N. Civic Center Plaza   Surprise, AZ 85374   City Hall Hours: Monday - Friday; 8am - 5pm
Phone: 623.222.1000  |  TTY: 623.222.1002  |  Phone Directory
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