Welcome to the Utilities section of the Finance Department. The city of Surprise strives to provide a number of essential services to Surprise citizens. Our goal is to provide exceptional, cost effective sanitation, street maintenance, water, wastewater, recharge and storm water services to all Surprise residents. The municipality provides weekly collection of garbage and recyclables, and bulk trash on a quarterly basis. If you have any questions or concerns regarding your utility bill, please contact your water provider. Click here to enter your address and find your water provider.
» Current Utility Rates
A prepayment program option allows residential-only customers to pay in advance for their wastewater and sanitation services. By participating in this option, customers receive a 5% discount on the services when paying the prepay charges in a timely manner.
Please click on the links below for more specific information:
Residential Annual Prepay Option
Administrative Guidelines Exhibit D