City of Surprise Finance Department
City of Surprise Finance Department


Welcome to the Utilities section of the Finance Department. The city of Surprise strives to provide a number of essential services to Surprise citizens. Our goal is to provide exceptional, cost effective sanitation, street maintenance, water, wastewater, recharge and storm water services to all Surprise residents. The municipality provides weekly collection of garbage and recyclables, and bulk trash on a quarterly basis. If you have any questions or concerns regarding your utility bill, please contact your water provider. Click here to enter your address and find your water provider.

A prepayment program option allows residential-only customers to pay in advance for their wastewater and sanitation services. By participating in this option, customers receive a 5% discount on the services when paying the prepay charges in a timely manner.

Please click on the links below for more specific information:

» PDF Download Current Utility Rates

Residential Annual Prepay Option

Administrative Guidelines Exhibit D

Municipal Code

Water, Wastewater and Sanitation Utilities Report

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Finance Department
16000 N Civic Center Plaza
Surprise, AZ  85374-9002
Phone: 623.222.1800
Fax: 623.222.1801
TTY: 623.222.1002

Official Seal of Surprise, AZ
16000 N. Civic Center Plaza   Surprise, AZ 85374   City Hall Hours: Monday - Friday; 8am - 5pm
Phone: 623.222.1000  |  TTY: 623.222.1002  |  Phone Directory
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