| The RESPECT model articulates the values we all share as city of Surprise employees. Each letter of the model stands for an element of our values, and the acronym RESPECT is a statement of the way we treat our customers, each other and ourselves as we serve the residents of Surprise. |
Results
Achieving a desired outcome with a given amount of resources in a specified period of time. |
Ethics
We maintain the highest ethical standards in our work, carrying ourselves with honesty and integrity. |
Surprise Vision
We embody and demonstrate the Surprise Vision in all that we do. |
Persistence
We overcome obstacles with persistence and ingenuity to achieve results. |
Enthusiasm
Our enthusiastic, positive outlook is one way we show our passion for our work. |
Communication
We know working together to achieve results requires open, honest communication. |
Teamwork
We’re committed to helping each other and building on each other’s strengths. |
| It all adds up to RESPECT! We treat our customers, each other and ourselves with the dignity and integrity we each deserve. |
