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The City of Surprise now offers online business license renewal for most business types. If you are eligible for online renewal please log onto www.surpriseaz.gov/bizrenewal and enter the PIN that is located in the bottom right corner of your Business License Renewal Notice.
For further information regarding Records Management, please call 623.222.1200. Please note that currently there is a charge of .50 cents per page and may be additional costs for staff time. Public Records Request Form
“ORDINANCE” means a City Council Action setting forth a rule of public conduct that is considered long-term. Long-term rules include zoning issues, annexations, abandonments, laws of the City or similar actions of the Council. Each Ordinance, in addition to being referenced by number and brief title in the Minutes, will be recorded and maintained in numerical sequence as a permanent record of the City in a separate set of books. Effective dates of Ordinances shall be as provided by law.
If you have been cited for a criminal violation, you may file for an extension. Court date extensions must be requested in writing prior to your court date. Extensions are not automatically granted. If good cause cannot be shown, the extension will not be granted and you will have to appear on your original court date.
Superior Court: The Northwest Regional Superior Court is located at 14264 W. Tierra Buena Lane in Surprise 602.372.9400 and handles civil and contract disputes, small claims, marriage licenses, some landlord/tenant matters, Protection Orders, family court, and probate matters.
Justice of the Peace Courts: The Northwest Regional Court Center is comprised of four justice courts -- Hassayampa, Lake Pleasant, Manistee, and North Valley Justice Courts. The courts are located at 14264 W. Tierra Buena Lane in Surprise 602.372.2000. The justice courts hear traffic cases and certain criminal and civil cases, including domestic violence and harassment cases. They can issue search warrants. Their civil jurisdiction is limited to cases involving claims less than $10,000.
Online payment options are now available for cases referred to a collections agency under the FARE Enforcement Program.
- View the regular collection schedule or download the regular collection schedule zone map.
- Download the holiday collection schedule.
- Lookup your service days by your address at MySurpriseAddress
- Clogged storm drains - Downed trees - Dead animal on City streets - Flooded roads - Garbage can broken - Garbage container missed during normal routes - Illegal dumping - Potholes/debris on City streets Online Service Request
- The truck came by before your container was put at the curb. Your container should be placed at the curb by 6 a.m. Don’t rely on routes being run at the same time every week.
- It contained illegal materials such as rocks, bricks, etc., or was over the 200 pound weight limit.
- A car or other obstacle was blocking access to the trash container
- It’s a City holiday. Download the Holiday Collection Schedule
All streetlight outage service requests can be made by calling the City's service request 222-CARE system or through the 222-CARE online service request under Public Works- Engineering.
Be prepared to report the pole number. The number is located on the pole, about six feet off the ground and is usually six digits or more.
Click here for more information about the Northwest Regional Landfill
- Medical sharps should be placed in either a medical sharps container purchased from a pharmacy or health care provider, or in a heavy-plastic or metal container.
- The container should be puncture-proof with a tight-fitting lid.
- Household containers, such as plastic detergent bottles, can be used if heavy duty tape is used to secure the lid to the container and the words “Not Recyclable” are written on the container with a black indelible marker. The AZ DEQ guidance includes these warnings:
- Do not use a clear or glass container. - Do not over-fill the containers. Keep container out of reach of children and pets.
- Always wash your hands after handling or touching medical sharps. Visit the AZDEQ web site to review guidelines.
Business license costs vary, depending on the type of business. For more information, see the fee schedule, call 623. 222.1836 - or eMail.
For more information on City licensing, please review City Ordinance Title 5.04.
The Arizona Department of Revenue’s Small Business Workshops are an easy way to learn more about your business tax liability and how to report those taxes. The workshop is a basic overview of completing the Joint Tax Application, reporting and factoring tax, state and city taxes, resale certificates, business classifications, employment taxes and Use tax. Attendees receive a workbook containing valuable information on the taxes that apply to most business classifications. Department of Revenue seminars, workshops, and special events are listed at:
Arizona Department of Revenue (ADOR) 2902 W. Agua Fria Freeway Phoenix, AZ 85027 Phone: 602.255.2060 Forms by Phone: 602.542.4260 Website: www.revenue.state.az.us Forms by Fax: 602.542-3756
Another source of information is the online brochure “Business Basics -A Guide to Taxes for Arizona Businesses,”
1. Go to the Economic Development web page for a breakout of specific incentives. Take a look at the last section "City of Surprise Incentives Guidelines." 2. Original Town Site redevelopment incentives Original Town Site Incentive Info 3. Western Maricopa County Enterprise Zone Western Maricopa Enterprise Zone Info
1. You can access city bid opportunities on the Surprise City website.
2. If you email or mail your company's information (business card, a letter of interest, flyer, etc.), the Purchasing Department will forward to the appropriate city department. Call 623.222.3700, eMail, or mail your company information to City of Surprise Purchasing Department 16000 N Civic Center Plaza, Surprise, AZ 85374-9002.
1. Go to the Economic Development webpage. There you’ll be able to choose from different information on topics like quality of life, community profile, business climate, utility providers, business assistance, government, location, demographics, workforce, traffic counts, points of interest, population growth, drive time and concentric circle analysis for specific intersections, and other maps. 2. The Greater Phoenix Economic Council (GPEC) is our regional economic development agency whose mission is to attract quality businesses to the Greater Phoenix region from around the world.
Cable Television:Cox Communications 602.277.1000http://www.cox.com/ Electric Power:Arizona Public Servicehttp://www.aps.com/
• “001” For Hotel/Motel• “002” for Use Tax• “003” For Bar and Restaurant• “005” Construction Contracting
• Privilege Tax 2.2%• Additional Hotel/Motel Tax 2.52%• Restaurant/Bar Tax 3.2%• Construction Contracting Tax 3.7%
Residential rentals are taxable at 2.2% for the City of Surprise (unless you meet the exemption below). Residential rentals are not taxed by the State or County. You will need an Arizona State Privilege Tax ID# in order to report the rental tax collected for the City of Surprise. Please note that you are only applying for a program city license, so will pay the fee that corresponds with that particular city. The fee for The City of Surprise is $10.00. You will need to indicate on the application that the license type is “TPT For Cities Only”.
Exemption: If you have less than 2 residential rentals within the State and no commercial rentals, you are not deemed to be in the rental business, and are therefore exempt from the tax. However, if your rental property is rented through a broker or property manager then each property is taxable even if you have less than two properties, and is remitted by the broker or property manager.
2. Use a basic water filter (faucet, refrigerator, and or pitcher type filter) that is capable of removing chlorine from the water.
Background on the Arizona Groundwater Management Act (GMA): Groundwater levels in the Phoenix-Mesa metropolitan area have been adversely impacted by historic overuse of groundwater. During the mid 1900’s, many Arizona cities began transitioning from an agricultural to an urban economy, and many policy makers became increasingly concerned about the adequacy of water supplies to support the state’s growth.
After several earlier failed efforts, water users came together to develop a comprehensive groundwater management plan, known as the Arizona Groundwater Management Act of 1980.
The Arizona Department of Water Resources (ADWR) administers and enforces the Groundwater Code. The highest level of management, with the most restrictive provisions, is applied to Active Management Areas (AMAs) where groundwater overdraft historically was most severe. The Phoenix area AMA was established in 1994 and its goal is safe-yield by 2025. Safe-yield is a long-term balance between the amount of groundwater withdrawn in the AMA and the amount of natural and artificial recharge.
The Groundwater Code places restrictions on cities’ use of groundwater, to ensure that they do not pump more groundwater than is naturally replaced or artificially recharged.
*NOTE: An aquifer is an underground layer or water-bearing permeable rock, or unconsolidated materials (gravel, sand, silt or clay) from which groundwater can be usefully extracted using well water. Water on the surface of the earth slowly percolates through the ground and fills the open spaces between gravel and sand particles, and the cracks and fractures of rocks.